Public Tickets
anac_
No demo importClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated March 5, 2021 at 4:42pm
7
Most recent comment from Neuron:Hi,I saw that you haven't activated our Arkhitekton theme, so I've activated it but it's showing me the error "Sorry, you don't have permissions to access this page."So please chec ...
thislife
Social IconsClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 5, 2021 at 4:30pm
4
Most recent comment from Neuron:Hi,That's happening because you've added a margin-right of 13% to the Social Media icons, so I've removed it and everything is alright now.- https://prnt.sc/10dsjyxFeel free to ask for ...
liamfayle
Website Loading Lag and ErrorClosed
Dendrite - Creative Portfolio Theme
Updated March 4, 2021 at 7:54am
2
Most recent comment from Neuron:Hi,1) I would suggest you three things about how to increase the speed of your website.
Compress images to lower resolutions and smaller image sizes.Use a cacher(we use w3 total cacher). https://w ...
rawint
Neuron Media GalleryClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 4, 2021 at 7:51am
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
georgesf13
WP Rocket SettingsClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 3, 2021 at 12:38pm
3
Most recent comment from georgesf13:Thank you very much.Here are the improvement I've seen with PageSpeed Insights:Mobile: from 38 to 86Desktop: from 86 to 93Great job guys !!
alldayboutique
Mobile Nav Hamburger MenuClosed
Amartha - Modern Elementor WooCommerce Theme
Updated March 3, 2021 at 10:00am
2
Most recent comment from Neuron:Hi,Can you please add the following code at Appearance > Customize > Additional CSS?
.m-nav-menu--mobile-icon svg line {
stroke: red !important;
}Feel free to ask for anything you need.Kind Re ...
cmarclos
Problems with the translation of the portfolio items with the WPML pluginClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 2, 2021 at 4:36pm
6
Most recent comment from Neuron:Hi,I'm seeing that you've managed to solve it, can you please tell me how did you solve it?- https://prnt.sc/10bfkb8- https://prnt.sc/10bfkwdFeel free to ask for anything you need.Kind Rega ...
cosmo_handmade
any here?Closed
Amartha - Modern Elementor WooCommerce Theme
Updated March 2, 2021 at 3:38pm
4
Most recent comment from Neuron:Hi,
We've accepted the refund
Kind Regards
nshankar
x (Close) Button not working in the search on mobileClosed
Amartha - Modern Elementor WooCommerce Theme
Updated March 1, 2021 at 3:46pm
5
Most recent comment from nshankar:Have already rated 5 :)
Rachid de Wind
Media Gallery IconsClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 1, 2021 at 10:13am
8
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Unfortunately, you can't add it because it needs to add some custom code and our support doesn't fully support it, ...
jesussuarez
PluginsClosed
Amartha - Modern Elementor WooCommerce Theme
Updated March 1, 2021 at 10:11am
5
Most recent comment from Neuron:Hi,
We can help you to solve the problems that you will face while you're using our Amartha theme, but if you have already decided not to use the Amartha, sure we'll accept a refund request, ...
Gisela
Bifrost updating 2.0Closed
Bifrost - Simple Portfolio WordPress Theme
Updated March 1, 2021 at 9:44am
2
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Please make sure that you're running the latest version of the Bifrost theme and Neuron Core plugin.
Bifrost Theme Versi ...
Sara
Testi menù su versione mobileClosed
Amartha - Modern Elementor WooCommerce Theme
Updated March 1, 2021 at 9:34am
2
Most recent comment from Neuron:Hi Sara,I am very sorry for the late reply, we were not working on the weekend.Can you please add the following style at Appearance > Customize > Additional CSS.
.elementor-21104 .elementor-element.el ...
Sara
sistemare immagini BLOGClosed
Amartha - Modern Elementor WooCommerce Theme
Updated March 1, 2021 at 9:33am
2
Most recent comment from Neuron:Hi Sara,I am very sorry for the late reply, we were not working on the weekend.Can you please attach me a link to a blog post that is having this issue with the images, because I've checked them ...
Shakermaker123
Wordpress crashes when activating redux framework pluginClosed
Proton - Minimal Portfolio Theme
Updated February 25, 2021 at 5:18pm
5
Most recent comment from Neuron Themes:Hi,I am very sorry for the late reply.Can you please provide us with WordPress admin and FTP if that's possible? We'll solve it out quick, so we can release an update and see why this is hap ...