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Public Tickets

kobeedev Importing Demo Content and PluginClosed   Amartha - Modern Elementor WooCommerce Theme   Updated May 19, 2021 at 8:36pm   2 Most recent comment from Neuron:Hi,Can you please attach a screenshot, so I can see what's going on?Feel free to as for anything you need.Kind Regards noahglenn portfolio itemsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 18, 2021 at 7:59pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Mitchell Wagstaff Hamburger MenuClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 18, 2021 at 3:34pm   2 Most recent comment from Neuron:Hi Mitchell,Unfortunately, I can't view your site because it's requiring a password to view the site.Please make sure that you're running the latest version of the Bifrost theme and Neu ... janisbrod Empty page in FirefoxClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 17, 2021 at 4:54pm   4 Most recent comment from Neuron:Hi Janis, Yes, nothing will be lost after the update of the Neuron Core plugin. You might lose any customization that you've done in the Bifrost theme code, so when you're going to make any ... Mathieumar ErrorClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 17, 2021 at 1:45pm   2 Most recent comment from Neuron:Hi Mathieumar, It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file. - https://neuronthemes.com/bifrost/demo- ... Ľudmila Borošová Menu on mobile versionClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 17, 2021 at 1:43pm   6 Most recent comment from Neuron:Hi,You were using version 2.0.2 of the Neuron Core plugin, so I've updated it to version 2.1.6, and now everything is alrigt.Feel free to ask for anything you need.Kind Regards Hossein Afzali Mobile Menu doesn't openClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 15, 2021 at 1:48pm   6 Most recent comment from Neuron:You’re welcome anytime.Feel free to ask for anything you need.Kind Regards  Sara Pop Up per informazioneClosed   Amartha - Modern Elementor WooCommerce Theme   Updated May 14, 2021 at 9:38pm   2 Most recent comment from Neuron Themes:Hi Sara,You can try this free plugin: https://wordpress.org/plugins/popup-maker/Feel free to ask for anything you need.Kind Regards philschorr NAV dropdownClosed   Arteon — Multi-Purpose WordPress Theme   Updated May 14, 2021 at 9:00pm   5 Most recent comment from Neuron:Hi,We're so sorry for the late reply, we had some holidays in our country.Please go to Appearance > Menus, select the menu that you're displaying on the header, and at the parent item of th ... aysuuu Blog Carousel max. item problemClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated May 14, 2021 at 8:52pm   6 Most recent comment from Neuron:Hi,Have you done the changes that I've told you about in the previous reply, that should fix this issue.Feel free to ask for anything you need.Kind Regards Hossein Afzali How to disable Image optimization?Closed   Bifrost - Simple Portfolio WordPress Theme   Updated May 13, 2021 at 5:01am   14 Most recent comment from Hossein Afzali:Sure I have Rated 5 Start the day I purchased it! :) Thank you,Hossein Rodrigo Mattos RefundClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated May 12, 2021 at 4:06pm   2 Most recent comment from Neuron:Hi, We're so sorry for your experience with our Arkhitekton theme, we can help you to solve your issue if you can tell us what's going on. But if you have already decided not to use the Arkh ... martavega PortfolioClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 12, 2021 at 11:55am   3 Most recent comment from Neuron:Glad to knowIf you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes baardind Single product image blurryClosed   Amartha - Modern Elementor WooCommerce Theme   Updated May 12, 2021 at 8:30am   12 Most recent comment from Neuron:Hi,Unfortunately, you can't add sub-categories on the shop via our Amartha theme, we apologize for this.Feel free to ask for anything you need.Kind Regards shariqnasser Missing ItemsClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated May 11, 2021 at 3:11pm   11 Most recent comment from Neuron:Hi,There was a line of code that needed to be removed from those files, but don't worry because if it happens in the future, you can reach us and we'll fix it, and if your support has expire ...