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  Public Ticket #2852582
I can't generate the API token
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  • emmaahohoho started the conversation

    ***SORRY I ENTER A WRONG TITLE
    It should be >>>> I don't get success activation notification

    Hi, I am trying to activate the theme, I upload the Kaon.zip and the plugins, setting up following the instructions. But I get stuck at the last step(refer to 1.png) after a few tries on clicking the "Save Changes" button it still doesn't show me a "Status: Active" notification like what your tutorial show. 

    Then, I click the "Activate Neuron Theme" on the top right, then It changed to "Subscribe"(refer to 2.png)

    I wonder what the problem is, and is my theme now activated?
    Please take a look and I am looking forward to your reply.
    Thank you!

  •  867
    Neuron replied

    Hi,

    We're sorry that you haven't received any message after the license was activated, we're working on it so when you activate the license you'll see the message below the form.

    You can check if the license was activated by going to the Neuron > Demo Import, if you can see all the demos, then the license was activated successfully.

    Feel free to ask for anything you need.

    Kind Regards