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Public Tickets

dp101 List Portfolio categories filter & sorting in sidebar menuClosed   Dendrite - Creative Portfolio Theme   Updated June 1, 2021 at 6:49pm   11 Most recent comment from dp101:Hello,Thank you for looking into this. Unfortunately, in this case, I can not make this theme work for me. Kindly refund. Regards grinsekaetzchen contact form not workingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 1, 2021 at 5:27pm   4 Most recent comment from Neuron:Hi,Have you managed to solve it, because I've just checked the contact form on your site, and it worked alright.- https://prnt.sc/13og600Feel free to ask for anything you need.Kind Regards chrartcob Update to Element PackClosed   Arteon — Multi-Purpose WordPress Theme   Updated June 1, 2021 at 3:45pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes GDMW Elementor not workingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 1, 2021 at 3:38pm   7 Most recent comment from Neuron:Hi Teresa, It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file. - https://neuronthemes.com/bifrost/demo-impor ... Teresa ERROR 503Closed   Bifrost - Simple Portfolio WordPress Theme   Updated June 1, 2021 at 3:36pm   2 Most recent comment from Neuron:Hi Teresa, It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file. - https://neuronthemes.com/bifrost/demo-impor ... spider-web no image when sharing the blogClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 28, 2021 at 7:19am   8 Most recent comment from Neuron:Hi,I'm very glad to know that you've managed to solve itFeel free to ask for anything you need.Kind Regards borbalan Portfolio items are not displayed on iPhoneClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 26, 2021 at 3:41pm   9 Most recent comment from Neuron:Hi,I've removed the fixed option from the header section, and now everything is working alright.- https://prnt.sc/13g0x83Feel free to ask for anything you need.Kind Regards Petra Stegmaier Display of the themeClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 26, 2021 at 3:03pm   10 Most recent comment from Neuron:Hi Petra,I've already added that to the child theme, so to add it had to install a plugin called "Theme Editor", so I could edit the theme files.Feel free to ask for anything you need.Kind Rega ... Stefano Make appear flag (polylang) choice in the mobile versionClosed   Proton - Minimal Portfolio Theme   Updated May 26, 2021 at 2:46pm   4 Most recent comment from Neuron:Hi Stefano,Unfortunately, we can't do it, as it is inside the menu items, you can also check the attached screenshot.- https://prnt.sc/13fyvyaFeel free to ask for anything you need.Kind Regards Stefan Aichholzer Old version of WooCommerceClosed   Torfa - Multi-Concept Agency Theme   Updated May 25, 2021 at 4:14pm   4 Most recent comment from Neuron Themes:Hi Stefan,We have just released version 1.1.5, make sure to update itKind Regards Knittersdiary blog boxed grid page templateClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 25, 2021 at 3:48pm   4 Most recent comment from Neuron:Hi,You may have deleted it unintentionally, so I've created the template like it was before, now all you need to do is to create the posts and add the featured images to them.Feel free to ask fo ... lopolitopr Background Image HelpClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated May 24, 2021 at 2:33pm   3 Most recent comment from lopolitopr:Thanks so much!! Mitchell Wagstaff Missing Webp - PortfolioClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 24, 2021 at 7:23am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anythi ... KENAN YILMAZ the project page is not workingClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated May 24, 2021 at 7:21am   5 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Please make sure that you're running the latest version of the Arkhitekton theme and Neuron Core plugin. Arkhitekton The ... skipbox Side portfolio V7Closed   Bifrost - Simple Portfolio WordPress Theme   Updated May 24, 2021 at 7:01am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I've already responded to you on another ticket about this.Feel free to ask for anything you need.Kind Regards