Okay
  Public Ticket #2855829
Suddenly does not appear
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Comments

  • Takuya started the conversation
    August 24, 2021 at 12:06am

    Hello,

    Yesterday, I was building a website and suddenly it stopped displaying. It became a blank white screen.

    I checked the cause and found out that when I activated the ELEMENTOR and NEURON plugins together, it did not show up.

    Since both plugins are important, I want to activate and use both of them.

    What should I do?

    Please confirm.

    Regard.

  •  871
    Neuron replied
    August 24, 2021 at 6:52am

    Hi Takuya,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on, make sure to click on private reply.

    Feel free to ask for anything you need.

    Kind Regards


  •   Takuya replied privately
  •   Neuron replied privately
  •   Takuya replied privately
  •  871
    Neuron replied
    August 25, 2021 at 1:22pm

    Hi Takuya,

    Can you please check the article below on how to fix this issue?

    - https://wordpress.stackexchange.com/questions/222433/blank-white-screen-on-frontend-but-accessible-backend

    Please let me know if you need further help.

    Kind Regards