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  Public Ticket #2858151
License Activation Problem
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Comments

  •  1
    Serena started the conversation

    Hi, I have problems with installing and activating the theme license. Once the theme is installed, clicking "Activate" shows me the screen n.1 attached, and to exit I have to close the page of my wordpress wall and reopen it. Then, clicking on Theme Setup to activate the license, the third screen for activating the license does not appear, as seen in the second screenshot. Plus I don't see the "Neuron Control Panel" theme panel, why?

    How can I solve?
    Thanks!

  •  871
    Neuron replied

    Hi,

    Can you please check the article below on how to fix this issue?

    - https://neuronthemes.com/how-to-fix-cannot-modify-header-information/

    Please let me know if you need further help.

    Kind Regards,
    NeuronThemes


  •  1
    Serena replied

    Hi, thanks for the quick reply!
    I solved the problem I wrote below, but now I can't see all the demo themes, I only see one. How can I solve this problem?

  •  871
    Neuron replied

    Hi,

    That's the main demo, and inside it is included all of the demo pages, so you have to import theĀ Otivar Demo, and then you'll have all of the pages.

    Feel free to ask for anything you need.

    Kind Regards


  •  1
    Serena replied

    Hi,
    I have activated this Otivar Demo but I still do not see all the other demos as I have seen in the video tutorial on youtube (attached screenshot). I also attach my system info to understand if the problem depends on my site or if it is a technical problem.
    Thanks again!

  •  871
    Neuron replied

    Hi,

    The video from Youtube is just a sample because the Otivar includes only one demo and inside it is included all of the demo pages that you can see from neuronthemes.com/otivar.

    Feel free to ask for anything you need

    Kind Regards