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Public Tickets

Booyah75 Top header menuClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated June 10, 2021 at 6:58am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes MiquelMunill Gallery issueClosed   Proton - Minimal Portfolio Theme   Updated June 9, 2021 at 7:49pm   14 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards,NeuronThemes adambrzoskowski One Click Demo Import not workingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 9, 2021 at 7:24pm   2 Most recent comment from Neuron:Hi, It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file. - https://neuronthemes.com/bifrost/demo-importer/mai ... FlashPride Site menu setupClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated June 9, 2021 at 3:25pm   2 Most recent comment from Neuron:Hi Frank,Can you please provide me with your wp-admin, I will have a quick look to see what's going on, make sure to click on private reply.Feel free to ask for anything you need.Kind Regards Teresa 503 ERRORClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 9, 2021 at 3:21pm   9 Most recent comment from Neuron:Hi Teresa, We're so sorry for your experience with our Bifrost theme, we can help you to solve your issues, but as I saw, you've made great progress on your site, and I couldn't find a ... grantmethat Portfolio does not show entriesClosed   Proton - Minimal Portfolio Theme   Updated June 9, 2021 at 3:01pm   7 Most recent comment from Neuron:Hi,I'm so sorry for the late reply, somehow I missed your ticket,Can you please provide me with your wp-admin, I will have a quick look to see what's going on, make sure to click on private ... Yapluca Reason: 503 - Service UnavailableClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 8, 2021 at 3:23pm   12 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Gaël Theme css modificationClosed   Mango - Portfolio for Creative   Updated June 8, 2021 at 3:03pm   6 Most recent comment from Neuron:Hi Gaël,Can you please install the following plugin and check it again.- https://wordpress.org/plugins/redux-framework/Feel free to ask for anything you need.Kind Regards epudesign When text is highlighted display is weirdClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 8, 2021 at 7:22am   4 Most recent comment from Neuron:Hi,Can you please add the following code at Appearance > Customize > Additional CSS, this will change the colors of selection. ::-moz-selection {     color: #FFF !important;     background-col ... aysuuu Blog Metro Element has a problemClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated June 8, 2021 at 7:17am   7 Most recent comment from Neuron:Hi Aysu, We'll take a general look at it and check what we can fix about this metro bug, as it hasn't appeared at other customers, not even on our site, we'll let you know. Just to make ... ampsuu JetSmartFilters integrationClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 7, 2021 at 12:11pm   6 Most recent comment from Neuron:Hi,I'm really sorry for the late reply, the support agent that had responsibility for your ticket was on holiday, and the other support agents didn't coordinate very well, + was the weekend, ... noahglenn Hamburger MenuClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 7, 2021 at 12:07pm   17 Most recent comment from Neuron:Hi Noah,I am very sorry for the late reply, we were not working on the weekend.I've added the following code at Appearance > Customize > Additional CSS, and now it's working alright on the h ... Martina FooterClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated June 7, 2021 at 7:24am   5 Most recent comment from Neuron:Hi Martina,I am very sorry for the late reply, we were not working on the weekend.Unfortunately, there's not an option on the theme options that will let you do it automatically, but we can achie ... aysuuu PHP version warningClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated June 3, 2021 at 8:29pm   5 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Tessa Social Media IconClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 3, 2021 at 7:06am   13 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes