Before I bought the theme I asked about if the was possible to create a certain slider design, and you answered that it was all possible in Slider revolution and that it came with the theme. But now I see the plugin isn't even the complete version. Do I get a license key to use for slider revolution to unlock the features? I don't know if I already received it from you..
I am very sorry for the late reply, we were not working on the weekend.
The author misspelled it, he wrote that you need to paste the Envato Purchase Code, but that's the license of his plugin(Revolution Slider), not the license of our theme. We have purchased an extended license and included it for free in our theme, so you don't have to purchase an extra license for Revolution Slider.
We would love to give free access to our customers in their template library, but we cannot share our license, since we have only one. They have the such called Direct Customer Benefit. That's their idea, not ours, we're sorry.
If your theme is not running on the latest version of the Slider Revolution, please check on ThemeForest if the theme has been updated recently or not. https://prnt.sc/qrtvof
You can also check on the theme changelog if the recent Slider Revolution is added or not. https://prnt.sc/qrtw1i
If you see that the latest version is added, simply download a copy in ThemeForest > Downloads and extract that zip file, inside onto includes > plugins you'll find the zip file of Revolution Slider (revslider.zip). If you see that is not the latest version, create a ticket or let us in the comments that we should update it.
Before I bought the theme I asked about if the was possible to create a certain slider design, and you answered that it was all possible in Slider revolution and that it came with the theme. But now I see the plugin isn't even the complete version. Do I get a license key to use for slider revolution to unlock the features? I don't know if I already received it from you..
Hi,
I am very sorry for the late reply, we were not working on the weekend.
The author misspelled it, he wrote that you need to paste the Envato Purchase Code, but that's the license of his plugin(Revolution Slider), not the license of our theme. We have purchased an extended license and included it for free in our theme, so you don't have to purchase an extra license for Revolution Slider.
For more information about bundled plugins:
- https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
We would love to give free access to our customers in their template library, but we cannot share our license, since we have only one. They have the such called Direct Customer Benefit. That's their idea, not ours, we're sorry.
- https://revolution.themepunch.com/direct-customer-benefits
If your theme is not running on the latest version of the Slider Revolution, please check on ThemeForest if the theme has been updated recently or not. https://prnt.sc/qrtvof
You can also check on the theme changelog if the recent Slider Revolution is added or not. https://prnt.sc/qrtw1i
If you see that the latest version is added, simply download a copy in ThemeForest > Downloads and extract that zip file, inside onto includes > plugins you'll find the zip file of Revolution Slider (revslider.zip). If you see that is not the latest version, create a ticket or let us in the comments that we should update it.
Feel free to ask for anything you need.
Kind Regards