Installing and activating Neuron Builder Plugin causes 'critical error in Wordpress Installation' error and I am unable to access Wordpress admin site. This also happens with the Revslider plugin. The only way I am able to restore access is to delete the plugin.
After further searching other tickets, I found that the error is being caused by the Demo Importer. Can you please advise why this is the case?
Temporary fix which worked was extracting the plugin zip file, deleting demo-importer from the core folder and rezipping. Hope this helps anyone else with this issue while a fix is implemented.
Installing and activating Neuron Builder Plugin causes 'critical error in Wordpress Installation' error and I am unable to access Wordpress admin site. This also happens with the Revslider plugin. The only way I am able to restore access is to delete the plugin.
After further searching other tickets, I found that the error is being caused by the Demo Importer. Can you please advise why this is the case?
Temporary fix which worked was extracting the plugin zip file, deleting demo-importer from the core folder and rezipping. Hope this helps anyone else with this issue while a fix is implemented.
Hi,
So the issue is gone now, right?
If it shows again, you can attach a screenshot of it, and we'll fix that issue immediately.
Feel free to ask for anything you need.
Kind Regards