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Public Tickets

janisbrod Social icons asymmetricalClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 8, 2021 at 7:48pm   2 Most recent comment from Neuron:Hi Janisbrod,I've checked your website, and the social icons on the header seem to be perfectly aligned with the content.- https://prnt.sc/yqzak4Or there's any other issue?Feel free to ask f ... Wilhelmusvlug can't update the dendrite themeClosed   Dendrite - Creative Portfolio Theme   Updated February 5, 2021 at 5:17pm   7 Most recent comment from Neuron Themes:Hi,Please check it again, you can go to Dashboard > Updates and click check again.Kind Regards blbngroup Getting critical Error messageClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 5, 2021 at 5:17pm   3 Most recent comment from Neuron Themes:Hi,We're sorry for the late reply, can you please provide us with your wp-admin? So, we can test it and see why that is not working properly(as it should normally). Even FTP would do the job.Mak ... fitnitiative Adding comments section to blog post template moved my sidebar to the bottomClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 5, 2021 at 5:03pm   12 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Hilario_del_Vaso Portfolio, blog and media gallery items not showingClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated February 4, 2021 at 8:35pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Barbara_P Neuron Elements Media Gallery Lightbox issueClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 4, 2021 at 5:00pm   8 Most recent comment from Neuron:Thank you,Wish you all the best Federico Portfolio preferencesClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 4, 2021 at 8:49am   2 Most recent comment from Neuron Themes:Hi Federico,You can try the Duplicator plugin.- https://wordpress.org/plugins/duplicate-post/You can duplicate the portfolio items that seem okay and fit your needs.Kind Regards Charles-Victor TASSERIE Responsive theme is not workingClosed   Soma - Creative WooCommerce Theme   Updated February 3, 2021 at 9:01am   19 Most recent comment from Neuron:Hi Charles-Victor TASSERIE,I am so sorry for the late reply, somehow I missed your ticket.I've updated the code that I've added before once again, and I'm really sure that it will work ... OraLaboraStudio Map / ElementorClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 3, 2021 at 8:29am   17 Most recent comment from Neuron Themes:Hi,We're facing the same issue with WP Rocket and our isotope.- https://docs.wp-rocket.me/article/278-common-issues-with-lazyloadGrid layouts that use fixed positioning/fixed widths e.g. some im ... Wilhelmusvlug connection with website is lost when trying to save an updateClosed   Dendrite - Creative Portfolio Theme   Updated February 2, 2021 at 4:36pm   2 Most recent comment from Neuron:Hi,Please make sure that you're running the latest version of the {THEME} theme and Neuron Core plugin, because as you can see from the changelog we've made the theme fully compatible with t ... clarisse de martene carrouselClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 2, 2021 at 3:21pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes baardind Customizing related productsClosed   Amartha - Modern Elementor WooCommerce Theme   Updated February 1, 2021 at 2:30pm   3 Most recent comment from baardind:Thanks a lot :-)  jordenhaley image GalleryClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 1, 2021 at 9:16am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working at the weekend.Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anythi ... aysuuu Some elementor objects are not workingClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated February 1, 2021 at 9:13am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes yasirhussain94 Demo Content Import IssueClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 1, 2021 at 9:11am   2 Most recent comment from Neuron:Hi, I am truly sorry for the late reply, we had some holidays + the weekend. We'll try to cover as much as possible this week. We're based in Europe with GMT + 1 time, I apologize for the la ...