Public Tickets
Emily
Demo Import Not WorkingClosed
Otivar - Portfolio Theme for Creatives
Updated August 4, 2022 at 2:06pm
4
Most recent comment from Neuron:Verey glad to know that you've managed to solve itFeel free to ask for anything you need.If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Re ...
nicolaslamy
Demo ImportClosed
Otivar - Portfolio Theme for Creatives
Updated July 20, 2022 at 3:03pm
12
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Designwhore
Demo ImportClosed
Otivar - Portfolio Theme for Creatives
Updated July 11, 2022 at 11:05am
2
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend, and currently, I'm on holiday, so please expect a delay in response.
Can you please provide me with your wp-admin, I wil ...
poojap3
divider line is not visibleClosed
Otivar - Portfolio Theme for Creatives
Updated June 30, 2022 at 9:28pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Jeff Coker
PopupsClosed
Otivar - Portfolio Theme for Creatives
Updated June 23, 2022 at 7:34am
7
Most recent comment from Neuron:Hi Jeff,I'm so sorry for your experience with our theme, we'll accept the refund as soon as possible.Kind Regards
danai
Wrong PageClosed
Otivar - Portfolio Theme for Creatives
Updated June 22, 2022 at 7:36am
2
Most recent comment from Neuron:Hi,Sorry for the late reply.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
danai
InstallClosed
Otivar - Portfolio Theme for Creatives
Updated June 6, 2022 at 10:26am
2
Most recent comment from Neuron:Hi,You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Otivar Theme.
I ...
danai
neuron activationClosed
Otivar - Portfolio Theme for Creatives
Updated June 6, 2022 at 10:26am
2
Most recent comment from Neuron:Hi,Can you please take a look at the following video tutorial on how to activate the license?You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'l ...
Robin De Raedt
Mouse Animation Color ChangeClosed
Otivar - Portfolio Theme for Creatives
Updated May 30, 2022 at 2:40pm
2
Most recent comment from Neuron:Hi Robin,You can change it by adding the following code at Elementor Site Settings > Custom CSS.
.n-cursor--outer {
border-color: white !important;
}
.n-cursor--inner {
background-colo ...
delgal
Elementor not loadingClosed
Otivar - Portfolio Theme for Creatives
Updated May 23, 2022 at 2:08pm
2
Most recent comment from Neuron:Hi,Can you please take a look at the following article on how to solve it?- https://docs.neuronthemes.com/article/456-how-to-fix-the-elementor-stuck-on-loading-screen-errorFeel free to ask for anythin ...
Jason
CursortClosed
Otivar - Portfolio Theme for Creatives
Updated May 2, 2022 at 5:59pm
4
Most recent comment from Neuron:Hi Jason,I am very sorry for the late reply, we were not working on the weekend.I've just removed the cursor, please take a look at it.Feel free to ask for anything you need.Kind Regards
Sziszi12
Otivar theme endless importClosed
Otivar - Portfolio Theme for Creatives
Updated April 28, 2022 at 9:12pm
7
Most recent comment from Neuron:Hi Szintia,
We want to help you to solve all the issues that you're facing, but if you have already decided not to use the Kotona, sure we'll accept a refund request, hope in the future our ...
Craig
Portfolio filters available on mobile?Closed
Otivar - Portfolio Theme for Creatives
Updated April 27, 2022 at 10:20pm
6
Most recent comment from Neuron:Hi Craig,I've just fixed it, can you please take a look at it?Feel free to ask for anything you need.Kind Regards
Craig
Slider is cropping imagesClosed
Otivar - Portfolio Theme for Creatives
Updated April 27, 2022 at 12:27pm
9
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Craig
Image ratio not working in PortfolioClosed
Otivar - Portfolio Theme for Creatives
Updated April 26, 2022 at 2:30pm
3
Most recent comment from Neuron:Very glad to know