Public Tickets
Robin De Raedt
Mouse Animation Color ChangeClosed
Otivar - Portfolio Theme for Creatives
Updated May 30, 2022 at 2:40pm
2
Most recent comment from Neuron:Hi Robin,You can change it by adding the following code at Elementor Site Settings > Custom CSS.
.n-cursor--outer {
border-color: white !important;
}
.n-cursor--inner {
background-colo ...
delgal
Elementor not loadingClosed
Otivar - Portfolio Theme for Creatives
Updated May 23, 2022 at 2:08pm
2
Most recent comment from Neuron:Hi,Can you please take a look at the following article on how to solve it?- https://docs.neuronthemes.com/article/456-how-to-fix-the-elementor-stuck-on-loading-screen-errorFeel free to ask for anythin ...
Jason
CursortClosed
Otivar - Portfolio Theme for Creatives
Updated May 2, 2022 at 5:59pm
4
Most recent comment from Neuron:Hi Jason,I am very sorry for the late reply, we were not working on the weekend.I've just removed the cursor, please take a look at it.Feel free to ask for anything you need.Kind Regards
Sziszi12
Otivar theme endless importClosed
Otivar - Portfolio Theme for Creatives
Updated April 28, 2022 at 9:12pm
7
Most recent comment from Neuron:Hi Szintia,
We want to help you to solve all the issues that you're facing, but if you have already decided not to use the Kotona, sure we'll accept a refund request, hope in the future our ...
Craig
Portfolio filters available on mobile?Closed
Otivar - Portfolio Theme for Creatives
Updated April 27, 2022 at 10:20pm
6
Most recent comment from Neuron:Hi Craig,I've just fixed it, can you please take a look at it?Feel free to ask for anything you need.Kind Regards
Craig
Slider is cropping imagesClosed
Otivar - Portfolio Theme for Creatives
Updated April 27, 2022 at 12:27pm
9
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Craig
Image ratio not working in PortfolioClosed
Otivar - Portfolio Theme for Creatives
Updated April 26, 2022 at 2:30pm
3
Most recent comment from Neuron:Very glad to know
pedrocarvalhoozzio
InstalaçãoClosed
Otivar - Portfolio Theme for Creatives
Updated April 20, 2022 at 12:19pm
13
Most recent comment from Neuron:Hi,I'll talk with the team about this refund, this will be accepted as soon as possible.Kind Regards
Tiffany
Contact formClosed
Otivar - Portfolio Theme for Creatives
Updated April 18, 2022 at 12:55pm
2
Most recent comment from Neuron:Hi Tiffany,I am very sorry for the late reply, we were not working on the weekend.
Can you please take a look at the following article on how to set up the form element, it also contains a video tutor ...
bureauEer
Checkbox doesn't showClosed
Otivar - Portfolio Theme for Creatives
Updated April 8, 2022 at 11:44am
8
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Maria
Import "Clean Shop"Closed
Otivar - Portfolio Theme for Creatives
Updated April 8, 2022 at 8:39am
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Maria
Acceptance checkbox in formsClosed
Otivar - Portfolio Theme for Creatives
Updated April 5, 2022 at 9:05am
13
Most recent comment from Neuron:Thanks a lot
Joyce
Can't Activate Neuron BuilderClosed
Otivar - Portfolio Theme for Creatives
Updated March 21, 2022 at 6:26pm
11
Most recent comment from Neuron:Hi @andimartini,
We've already responded to your ticket.
Kind Regards
Maria
Disable Neuron BuilderClosed
Otivar - Portfolio Theme for Creatives
Updated March 18, 2022 at 11:18am
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
CarolinaSMART
Demo importer issueClosed
Otivar - Portfolio Theme for Creatives
Updated March 9, 2022 at 10:54pm
6
Most recent comment from Neuron:Hi Carolina,I've attached there the XML file of the demo data, please import it by going to Dashboard > Tools > Import > WordPress Importer.Feel free to ask for anything you need.Kind Regards