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Public Tickets

Hugo (ashcom) PLEASE I HAVE NO ANSWERClosed   Otivar - Portfolio Theme for Creatives   Updated March 31, 2023 at 8:16am   3 Most recent comment from Hugo (ashcom):Please??? bastienparady Scroll Issues with SafariClosed   Otivar - Portfolio Theme for Creatives   Updated March 27, 2023 at 12:39pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Hugo (ashcom) PLEASE CHEKC MY TICKET...Closed   Otivar - Portfolio Theme for Creatives   Updated March 24, 2023 at 12:53pm   2 Most recent comment from Neuron:We've already responded.Kind Regards Hugo (ashcom) PLEASE REPLY ME FOR MY TICKETClosed   Otivar - Portfolio Theme for Creatives   Updated March 21, 2023 at 9:51pm   2 Most recent comment from Neuron:Already done audreyboiteuxpro My website totaly crash with OtivarClosed   Otivar - Portfolio Theme for Creatives   Updated March 17, 2023 at 2:41am   5 Most recent comment from audreyboiteuxpro:Hi, I provide my wp-admin in private ticket, thank you Hugo (ashcom) THERE ARE NOT MY PAGES IN THE MENUClosed   Otivar - Portfolio Theme for Creatives   Updated March 16, 2023 at 5:05pm   4 Most recent comment from Neuron:Already done. Hugo (ashcom) NONE OF MY TEMPLATES FROM MY THEME WORKClosed   Otivar - Portfolio Theme for Creatives   Updated March 16, 2023 at 5:05pm   4 Most recent comment from Neuron:Already done. Albert Lam reCAPTCHA ErrorClosed   Otivar - Portfolio Theme for Creatives   Updated March 14, 2023 at 11:20am   3 Most recent comment from Neuron:Hi Albert,I am very sorry for the late reply, we were not working on the weekend.Can you please look at the following article on how to set up reCAPTCHA?- https://elementor.com/help/recaptcha-element ... audreyboiteuxpro Elementor not working with OtivarClosed   Otivar - Portfolio Theme for Creatives   Updated March 14, 2023 at 10:47am   2 Most recent comment from Neuron:Hi, If you have already decided not to use the Otivar theme, sure we'll accept a refund request, hope in the future our paths will cross again. - https://themeforest.net/refund_requests/new Fee ... florea demo not importedClosed   Otivar - Portfolio Theme for Creatives   Updated March 13, 2023 at 12:07pm   5 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please also attach the URL of your site so I can take a look at it?Feel free to ask for anything you need. Kind Regar ... Albert Lam Testimonial Carousal - Infinite Loop BuggyClosed   Otivar - Portfolio Theme for Creatives   Updated March 10, 2023 at 9:44am   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Albert Lam Nuron Builder Critical ErrorClosed   Otivar - Portfolio Theme for Creatives   Updated February 21, 2023 at 12:47pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Hugo (ashcom) OPTIMISATIONClosed   Otivar - Portfolio Theme for Creatives   Updated February 15, 2023 at 11:13pm   2 Most recent comment from Neuron:Hi,I would suggest you three things about how to increase the speed of your website. 1) Compress images to lower resolutions and smaller image sizes. 2) Use a cacher(we use w3 total cacher). https:/ ... rbubion Demo Import UnavailabeClosed   Otivar - Portfolio Theme for Creatives   Updated February 6, 2023 at 12:10am   4 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Yes, for sure, please use the following email: [email protected] free to ask for anything you need. Kind Regards artesdesign Can't update Neuron Builder pluginClosed   Otivar - Portfolio Theme for Creatives   Updated January 30, 2023 at 10:25pm   10 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://neuronthemes.com/api/plugins/neuron-b ...