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Public Tickets

Raize Unable to install Neuron pluginClosed   Otivar - Portfolio Theme for Creatives   Updated November 11, 2022 at 12:30pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Hugo (ashcom) indexed unknown linksClosed   Otivar - Portfolio Theme for Creatives   Updated November 10, 2022 at 4:34pm   13 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need Kind Regards, NeuronThemes artesdesign How to change logo size?Closed   Otivar - Portfolio Theme for Creatives   Updated November 10, 2022 at 1:23am   2 Most recent comment from Neuron:Hi Anna,Can you please take a look at the following article about header builder?- https://docs.neuronthemes.com/article/143-how-to-create-a-headerFeel free to ask for anything you need.Kind Regards Hugo (ashcom) NO ANSWER TO MY TICKETSClosed   Otivar - Portfolio Theme for Creatives   Updated November 10, 2022 at 1:22am   2 Most recent comment from Neuron:Hi Hugo,We've already answered all your tickets.Feel free to ask for anything you need.Kind Regards Hugo (ashcom) header menuClosed   Otivar - Portfolio Theme for Creatives   Updated October 25, 2022 at 3:38pm   19 Most recent comment from Neuron:Hi,I've just responded to that ticket of yours, please take a look at it.Feel free to ask for anything you need.Kind Regards chatusa We are in need of assistance in setting up the chatusdesign.com website interfaceClosed   Otivar - Portfolio Theme for Creatives   Updated October 25, 2022 at 1:44pm   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://we.tl/t-27l9rhJE9m Feel free to ask fo ... Hugo (ashcom) images not foundClosed   Otivar - Portfolio Theme for Creatives   Updated October 24, 2022 at 5:04pm   13 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Hugo (ashcom) NO ANSWER TO MY TICKETClosed   Otivar - Portfolio Theme for Creatives   Updated October 24, 2022 at 5:01pm   2 Most recent comment from Neuron:Hi,We've already responded to all of your tickets.Kind Regards Hugo (ashcom) NO FOOTER, NO HEADER, NO MENUClosed   Otivar - Portfolio Theme for Creatives   Updated October 18, 2022 at 12:41pm   24 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Mozno neuron posts pluginClosed   Otivar - Portfolio Theme for Creatives   Updated October 15, 2022 at 11:59pm   2 Most recent comment from Neuron:Hi Mozno, Can you please provide me with your wp-admin, I will have a quick look to see what's going on.If you add categories like logo and packaging designs and assign posts to these categories, ... danai critical error, cant access dashboardClosed   Otivar - Portfolio Theme for Creatives   Updated October 14, 2022 at 12:53pm   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://we.tl/t-lKTwptUx1K Feel free to ask fo ... unrelated_team Elementor Portfolio Filters + moreClosed   Otivar - Portfolio Theme for Creatives   Updated October 10, 2022 at 11:15pm   3 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anyt ... comfortable19 fatal errorClosed   Otivar - Portfolio Theme for Creatives   Updated October 6, 2022 at 9:36pm   8 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Please find the latest version of the Neuron Builder below. - https://we.tl/t-CKGAfJdf2T Feel fr ... unrelated_team Cannot Activate LicenseClosed   Otivar - Portfolio Theme for Creatives   Updated October 6, 2022 at 9:35pm   9 Most recent comment from Neuron:Hi,Sorry for that, I really missed that reply.I was able to activate the theme and install the required plugins, so now you need to create an API token and activate the Neuron Builder plugin. Can you ... Mozno Installation error (No Neuron Core)Closed   Otivar - Portfolio Theme for Creatives   Updated October 6, 2022 at 9:18pm   10 Most recent comment from Neuron:Hi, Please find the latest version of the Neuron Builder below. - https://we.tl/t-CKGAfJdf2T Feel free to ask for anything you need. Kind Regards