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Public Tickets

Hugo (ashcom) NO ANSWER TO MY TICKETClosed   Otivar - Portfolio Theme for Creatives   Updated October 24, 2022 at 5:01pm   2 Most recent comment from Neuron:Hi,We've already responded to all of your tickets.Kind Regards Hugo (ashcom) NO FOOTER, NO HEADER, NO MENUClosed   Otivar - Portfolio Theme for Creatives   Updated October 18, 2022 at 12:41pm   24 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Mozno neuron posts pluginClosed   Otivar - Portfolio Theme for Creatives   Updated October 15, 2022 at 11:59pm   2 Most recent comment from Neuron:Hi Mozno, Can you please provide me with your wp-admin, I will have a quick look to see what's going on.If you add categories like logo and packaging designs and assign posts to these categories, ... danai critical error, cant access dashboardClosed   Otivar - Portfolio Theme for Creatives   Updated October 14, 2022 at 12:53pm   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://we.tl/t-lKTwptUx1K Feel free to ask fo ... unrelated_team Elementor Portfolio Filters + moreClosed   Otivar - Portfolio Theme for Creatives   Updated October 10, 2022 at 11:15pm   3 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anyt ... comfortable19 fatal errorClosed   Otivar - Portfolio Theme for Creatives   Updated October 6, 2022 at 9:36pm   8 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Please find the latest version of the Neuron Builder below. - https://we.tl/t-CKGAfJdf2T Feel fr ... unrelated_team Cannot Activate LicenseClosed   Otivar - Portfolio Theme for Creatives   Updated October 6, 2022 at 9:35pm   9 Most recent comment from Neuron:Hi,Sorry for that, I really missed that reply.I was able to activate the theme and install the required plugins, so now you need to create an API token and activate the Neuron Builder plugin. Can you ... Mozno Installation error (No Neuron Core)Closed   Otivar - Portfolio Theme for Creatives   Updated October 6, 2022 at 9:18pm   10 Most recent comment from Neuron:Hi, Please find the latest version of the Neuron Builder below. - https://we.tl/t-CKGAfJdf2T Feel free to ask for anything you need. Kind Regards delgal Missing portfolio items inClosed   Otivar - Portfolio Theme for Creatives   Updated September 21, 2022 at 9:39am   4 Most recent comment from Neuron:Hi,I've just fixed that, can you please take a look at it?The issue was that you've set only "2" columns of Metro layout to one of your posts, and it was not visible, so I've just incre ... Dean Fatal ErrorClosed   Otivar - Portfolio Theme for Creatives   Updated September 6, 2022 at 11:53pm   4 Most recent comment from Neuron:Hi Dean,I've just installed the latest version of the Neuron Builder plugin on your site, and the issue is gone now.You can take a look at the Documentation of the theme, and also at the Video ... delgal Critical errorClosed   Otivar - Portfolio Theme for Creatives   Updated August 30, 2022 at 11:18am   4 Most recent comment from Neuron:Hi,I've just updated the Neuron Builder plugin to the latest version, and now everything is alright.Feel free to ask for anything you need.Kind Regards mariagiulianocentini Activation LicenseClosed   Otivar - Portfolio Theme for Creatives   Updated August 29, 2022 at 10:53am   2 Most recent comment from Neuron:Hi,Can you please take a look at the following video tutorial on how to activate the License?Video tutorial.Feel free to ask for anything you need.Kind Regards toddy668 Problem with Neuron Builder / OtivarClosed   Otivar - Portfolio Theme for Creatives   Updated August 22, 2022 at 11:29am   10 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes thomasgut15 Overlay Hamburger MenuClosed   Otivar - Portfolio Theme for Creatives   Updated August 12, 2022 at 12:06pm   2 Most recent comment from Neuron:Hi,The video tutorial you've seen is about another theme (Bifrsot Theme).The Otivar theme has a different way of creating an Overlay Menu.In the Otivar theme, you have to create it via the Popup ... Emily Demo Import Not WorkingClosed   Otivar - Portfolio Theme for Creatives   Updated August 4, 2022 at 2:06pm   4 Most recent comment from Neuron:Verey glad to know that you've managed to solve itFeel free to ask for anything you need.If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Re ...