Public Tickets
Tiffany
Contact formClosed
Otivar - Portfolio Theme for Creatives
Updated April 18, 2022 at 12:55pm
2
Most recent comment from Neuron:Hi Tiffany,I am very sorry for the late reply, we were not working on the weekend.
Can you please take a look at the following article on how to set up the form element, it also contains a video tutor ...
bureauEer
Checkbox doesn't showClosed
Otivar - Portfolio Theme for Creatives
Updated April 8, 2022 at 11:44am
8
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Maria
Import "Clean Shop"Closed
Otivar - Portfolio Theme for Creatives
Updated April 8, 2022 at 8:39am
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Maria
Acceptance checkbox in formsClosed
Otivar - Portfolio Theme for Creatives
Updated April 5, 2022 at 9:05am
13
Most recent comment from Neuron:Thanks a lot
Joyce
Can't Activate Neuron BuilderClosed
Otivar - Portfolio Theme for Creatives
Updated March 21, 2022 at 6:26pm
11
Most recent comment from Neuron:Hi @andimartini,
We've already responded to your ticket.
Kind Regards
Maria
Disable Neuron BuilderClosed
Otivar - Portfolio Theme for Creatives
Updated March 18, 2022 at 11:18am
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
CarolinaSMART
Demo importer issueClosed
Otivar - Portfolio Theme for Creatives
Updated March 9, 2022 at 10:54pm
6
Most recent comment from Neuron:Hi Carolina,I've attached there the XML file of the demo data, please import it by going to Dashboard > Tools > Import > WordPress Importer.Feel free to ask for anything you need.Kind Regards
fudo jahic
Square / WoocommerceClosed
Otivar - Portfolio Theme for Creatives
Updated March 6, 2022 at 2:51pm
9
Most recent comment from Neuron:Hi,To remove the custom cursor, we needed to remove some part from the neuron-functions.php file of the theme, so I've just logged into your site and removed it.Feel free to ask for anything you ...
ccst30
MenuClosed
Otivar - Portfolio Theme for Creatives
Updated March 3, 2022 at 10:24pm
21
Most recent comment from Neuron:Thanks a lotFor sure I'll be back with a solution as soon as possible.Kind Regards
artesdesign
adding frames to gallery picturesClosed
Otivar - Portfolio Theme for Creatives
Updated February 28, 2022 at 7:18pm
2
Most recent comment from Neuron:Hi Anna,I am very sorry for the late reply, we were not working on the weekend.You can add the borders by adding the following code at the Gallery element > Advanced tab > Custom CSS.
selector .m-neur ...
artesdesign
how to change size of letters in portfolio filterClosed
Otivar - Portfolio Theme for Creatives
Updated February 25, 2022 at 8:05pm
2
Most recent comment from Neuron:Hi Anna,
Please go to the Style tab of the Portfolio element > Filters and there you can change the style of filters.
- https://ibb.co/vP7yX33
Feel free to ask for anything you need.
Kind Regards
nicholaschia
No TemplatesClosed
Otivar - Portfolio Theme for Creatives
Updated February 25, 2022 at 1:23pm
2
Most recent comment from Neuron:Hi,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.We also saw that you've felt a one-star rate in Themeforest, that's a bit unfair for us ...
ne1thEr Ylan
Missing imagesClosed
Otivar - Portfolio Theme for Creatives
Updated February 21, 2022 at 3:57pm
4
Most recent comment from Neuron:Hi Ylan,I am very sorry for the late reply, we were not working on the weekend.Sorry for messing it up for you, please open a page on Elementor's editor, then click on the Elementor panel menu i ...
fudo jahic
Import Demo not workingClosed
Otivar - Portfolio Theme for Creatives
Updated February 8, 2022 at 10:32pm
2
Most recent comment from Neuron:Hi,Can you please provide me with your wp-admin, I will have a quick look to see what's going on, make sure to click on private reply.Feel free to ask for anything you need.Kind Regards
unbenevento1
Favicon don't workClosed
Otivar - Portfolio Theme for Creatives
Updated February 7, 2022 at 9:01pm
6
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Please try to add the favicon by going to Elementor > Site Settings > Site Identity > Favicon.- https://ibb.co/YBh8dRsFeel f ...