Hi,

I am very sorry for the late reply, we were not working on the weekend.

From the attached screenshot, I'm seeing that everything is alright, you can continue to import the demo data by going to Dashboard > Neuron > Import > Otivar Demo.

Feel free to ask for anything you need.

Kind Regards

Hi,

The attached screenshot of your shows that the Otivar demo was imported successfully, but can you please provide me with your wp-admin so I can have a quick look at it?

Note: All of the Otivar demo pages are grouped in the Otivar demo which you've already imported, you can check the pages by going to Dashboard > Pages.

You can take a look at the Documentation of the theme, also at the Video Tutorials, where you'll find anything you need to know on working with the Neuron Builder and Otivar Theme.

Feel free to ask for anything you need.

Kind Regards

Hi,

I'm seeing that you were missing the plugins, so I've installed them and tried to import the demo data, but I couldn't do it.

PHP Recommendations

Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000

If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:

php_value max_execution_time 400
php_value memory_limit 256M
php_value upload_max_filesize 10M

Be careful using these settings, some hosting companies don’t allow users to change PHP settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.

Feel free to ask for anything you need.

Kind Regards

Hi,

I would be glad to help you with importing and setting up the demo, but if you have already decided not to use the Otivar, sure we'll accept a refund request, hope in the future our paths will cross again.

- https://themeforest.net/refund_requests/new

Feel free to ask for anything you need.

Kind Regards

Thank you.

Kind Regards

Hi,

I'll talk with the team about this refund, this will be accepted as soon as possible.

Kind Regards