Public Tickets
Wondermakers
Add to cart doesn't workClosed
Otivar - Portfolio Theme for Creatives
Updated November 24, 2021 at 10:51pm
2
Most recent comment from Neuron:Hi @Wondermakres,Can you please provide me with your wp-admin, I will have a quick look to see what's going on, make sure to click private reply.Feel free to ask for anything you need.Kind Regar ...
OraLaboraStudio
Can not edit global widgetsClosed
Otivar - Portfolio Theme for Creatives
Updated November 23, 2021 at 4:53pm
21
Most recent comment from Neuron:Very glad to knowFeel free to ask for anything you need.Kind Regards
Serena Mascali
Problem with mobile versionClosed
Otivar - Portfolio Theme for Creatives
Updated November 15, 2021 at 8:47am
3
Most recent comment from Neuron:Hi Serena,
I am very sorry for the late reply, we were not working on the weekend.
Very glad to know that you've managed to solve it, this is how it looks on my phone.
- https://ibb.co/PxmFWFYFe ...
hi_jelmerhoffman_nl
License Verification fill field not showingClosed
Otivar - Portfolio Theme for Creatives
Updated November 8, 2021 at 1:25pm
2
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Please go to Dashboard > Neuron > License and there you can add your API Personal Token.- https://ibb.co/HhfpJCCFeel free to ...
wiscomsolutions
Portfolio metro jumping up and down on mobileClosed
Otivar - Portfolio Theme for Creatives
Updated November 2, 2021 at 3:02pm
6
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Serena Mascali
Logo size too smallClosed
Otivar - Portfolio Theme for Creatives
Updated October 29, 2021 at 2:34pm
6
Most recent comment from Neuron:Hi,Ive managed to change the size of the logo, but please make sure to set the unit to px and then add the size.- https://ibb.co/JjgCVRXFeel free to ask for anything you need.Kind Regards
Twolivermarketing
Editing PhotosClosed
Otivar - Portfolio Theme for Creatives
Updated October 28, 2021 at 9:57pm
2
Most recent comment from Neuron:Hi,These "photos" are really portfolio items featured images, so you can change the featured image of a portfolio element by going to Dashboard > Portfolio > Edit Portofio > Featured Image.- https:// ...
OraLaboraStudio
PortfolioClosed
Otivar - Portfolio Theme for Creatives
Updated October 27, 2021 at 12:23pm
8
Most recent comment from Neuron:Thanks for understanding, as we have lots of work to do, we'll fix it as soon as possible.
Warmest Regards,NeuronThemes
artesdesign
Problems with links in portfolioClosed
Otivar - Portfolio Theme for Creatives
Updated October 26, 2021 at 9:21pm
5
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Sunnyzhang
No page templates and materials, can’t activate the theme with the purchase codeClosed
Otivar - Portfolio Theme for Creatives
Updated October 21, 2021 at 7:22pm
2
Most recent comment from Neuron:Hi,I've just responded to another ticket that you've created about this issue, so we can continue to help you from there.Feel free to ask for anything you need.Kind Regards
Cecilia Pelosi
License VerificationClosed
Otivar - Portfolio Theme for Creatives
Updated October 21, 2021 at 7:19pm
6
Most recent comment from Neuron:Hi Cecilia,I've just updated the Neuron Builder plugin on your site and now the license is activated.Feel free to ask for anything you need.Kidn Regards
Sunnyzhang
No page templates and materials, can’t activate the theme with the purchase codeClosed
Otivar - Portfolio Theme for Creatives
Updated October 21, 2021 at 7:16pm
2
Most recent comment from Neuron:Hi,Can you please take a look at the following video on how to activate the Neuron Builder plugin?Feel free to ask for anything you need.Kind Regards
artesdesign
Portfolio picture height controlClosed
Otivar - Portfolio Theme for Creatives
Updated October 20, 2021 at 12:00pm
7
Most recent comment from Neuron:Glad to knowYou're welcome anytime, feel free to ask for anything you need.Kind Regards
artesdesign
outdated project in metroClosed
Otivar - Portfolio Theme for Creatives
Updated October 20, 2021 at 11:16am
12
Most recent comment from Neuron:Hi Anna,I'm so sorry for the late reply, somehow I missed your ticket.I tried to edit the homepage, but I saw that you're working on it, so I'll be back when you notify me that you' ...
OraLaboraStudio
Change 1 word &Modify mouse decorationClosed
Otivar - Portfolio Theme for Creatives
Updated October 18, 2021 at 9:00am
13
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
Kind Regards,
NeuronThemes