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Public Tickets

ne1thEr Ylan Mobile: Menu + Forced ScrollClosed   Otivar - Portfolio Theme for Creatives   Updated January 26, 2022 at 10:00pm   6 Most recent comment from Neuron:Hi,We'll let you know about the update.If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes _bemarc reimbursementClosed   Otivar - Portfolio Theme for Creatives   Updated January 5, 2022 at 7:58am   4 Most recent comment from Neuron:Hi,We'll accept the refund as soon as possible.Kind Regards,NeuronThemes Cecilia Pelosi mobile portfolio linkClosed   Otivar - Portfolio Theme for Creatives   Updated December 23, 2021 at 3:14pm   6 Most recent comment from Neuron:Hi Cecilia,I saw that there was some code added to change the font size for the mobile mode, so please go to the Interactive Links element > Advanced Tab > Custom CSS, and change the font size as you ... rikenbakori Elementor ErrorClosed   Otivar - Portfolio Theme for Creatives   Updated December 22, 2021 at 1:45pm   7 Most recent comment from Neuron:Hi @rikenbakori,I'm so sorry for the late reply,I've just logged into your website and I've updated the Neuron Builder plugin to the latest version, so now the issue is gone.Feel free t ... Twolivermarketing Adding sections for mobile version onlyClosed   Otivar - Portfolio Theme for Creatives   Updated December 1, 2021 at 2:34pm   2 Most recent comment from Neuron:Hi,You can create a section, and then you can hide it from the desktop by going to the Advanced tab of the section > Responsive > Hide for Desktop, so then the section will be visible only on tablet ... Wondermakers NO PAYMENT OPTIONS?!Closed   Otivar - Portfolio Theme for Creatives   Updated November 30, 2021 at 5:07pm   3 Most recent comment from Neuron:Hi @Wondermakers,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anything you need.Kind Regards Wondermakers Normal CursorClosed   Otivar - Portfolio Theme for Creatives   Updated November 30, 2021 at 4:55pm   4 Most recent comment from Neuron:Hi,The wp-admin is not working, can you please take a look at it?- https://ibb.co/dfC7QzHFeel free to ask for anything you need.Kind Regards Wondermakers Add to cart doesn't workClosed   Otivar - Portfolio Theme for Creatives   Updated November 24, 2021 at 10:51pm   2 Most recent comment from Neuron:Hi @Wondermakres,Can you please provide me with your wp-admin, I will have a quick look to see what's going on, make sure to click private reply.Feel free to ask for anything you need.Kind Regar ... OraLaboraStudio Can not edit global widgetsClosed   Otivar - Portfolio Theme for Creatives   Updated November 23, 2021 at 4:53pm   21 Most recent comment from Neuron:Very glad to knowFeel free to ask for anything you need.Kind Regards Serena Mascali Problem with mobile versionClosed   Otivar - Portfolio Theme for Creatives   Updated November 15, 2021 at 8:47am   3 Most recent comment from Neuron:Hi Serena, I am very sorry for the late reply, we were not working on the weekend. Very glad to know that you've managed to solve it, this is how it looks on my phone. - https://ibb.co/PxmFWFYFe ... hi_jelmerhoffman_nl License Verification fill field not showingClosed   Otivar - Portfolio Theme for Creatives   Updated November 8, 2021 at 1:25pm   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Please go to Dashboard > Neuron > License and there you can add your API Personal Token.- https://ibb.co/HhfpJCCFeel free to ... wiscomsolutions Portfolio metro jumping up and down on mobileClosed   Otivar - Portfolio Theme for Creatives   Updated November 2, 2021 at 3:02pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Serena Mascali Logo size too smallClosed   Otivar - Portfolio Theme for Creatives   Updated October 29, 2021 at 2:34pm   6 Most recent comment from Neuron:Hi,Ive managed to change the size of the logo, but please make sure to set the unit to px and then add the size.- https://ibb.co/JjgCVRXFeel free to ask for anything you need.Kind Regards Twolivermarketing Editing PhotosClosed   Otivar - Portfolio Theme for Creatives   Updated October 28, 2021 at 9:57pm   2 Most recent comment from Neuron:Hi,These "photos" are really portfolio items featured images, so you can change the featured image of a portfolio element by going to Dashboard > Portfolio > Edit Portofio > Featured Image.- https:// ... OraLaboraStudio PortfolioClosed   Otivar - Portfolio Theme for Creatives   Updated October 27, 2021 at 12:23pm   8 Most recent comment from Neuron:Thanks for understanding, as we have lots of work to do, we'll fix it as soon as possible. Warmest Regards,NeuronThemes