Public Tickets
artesdesign
Problems with links in portfolioClosed
Otivar - Portfolio Theme for Creatives
Updated October 26, 2021 at 9:21pm
5
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Sunnyzhang
No page templates and materials, can’t activate the theme with the purchase codeClosed
Otivar - Portfolio Theme for Creatives
Updated October 21, 2021 at 7:22pm
2
Most recent comment from Neuron:Hi,I've just responded to another ticket that you've created about this issue, so we can continue to help you from there.Feel free to ask for anything you need.Kind Regards
Cecilia Pelosi
License VerificationClosed
Otivar - Portfolio Theme for Creatives
Updated October 21, 2021 at 7:19pm
6
Most recent comment from Neuron:Hi Cecilia,I've just updated the Neuron Builder plugin on your site and now the license is activated.Feel free to ask for anything you need.Kidn Regards
Sunnyzhang
No page templates and materials, can’t activate the theme with the purchase codeClosed
Otivar - Portfolio Theme for Creatives
Updated October 21, 2021 at 7:16pm
2
Most recent comment from Neuron:Hi,Can you please take a look at the following video on how to activate the Neuron Builder plugin?Feel free to ask for anything you need.Kind Regards
artesdesign
Portfolio picture height controlClosed
Otivar - Portfolio Theme for Creatives
Updated October 20, 2021 at 12:00pm
7
Most recent comment from Neuron:Glad to knowYou're welcome anytime, feel free to ask for anything you need.Kind Regards
artesdesign
outdated project in metroClosed
Otivar - Portfolio Theme for Creatives
Updated October 20, 2021 at 11:16am
12
Most recent comment from Neuron:Hi Anna,I'm so sorry for the late reply, somehow I missed your ticket.I tried to edit the homepage, but I saw that you're working on it, so I'll be back when you notify me that you' ...
OraLaboraStudio
Change 1 word &Modify mouse decorationClosed
Otivar - Portfolio Theme for Creatives
Updated October 18, 2021 at 9:00am
13
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
Kind Regards,
NeuronThemes
OraLaboraStudio
Modify Mobile Menu Pop upClosed
Otivar - Portfolio Theme for Creatives
Updated October 14, 2021 at 12:00pm
6
Most recent comment from Neuron:Glad to knowFeel free to ask for anything you need.Kind Regards
Daniil Kartsev
Shop page redirectsClosed
Otivar - Portfolio Theme for Creatives
Updated October 8, 2021 at 12:52pm
20
Most recent comment from Neuron:Hi Daniil,After you open the product on the Elementor, you have to click on the settings icon, then at the page layout, you have to choose Elementor Full Width.Feel free to ask for anything you need. ...
artesdesign
Portfolio Grid problemsClosed
Otivar - Portfolio Theme for Creatives
Updated October 5, 2021 at 8:28am
6
Most recent comment from Neuron:Hi Anna,I've just fixed it, can you please take a look at it?Feel free to ask for anything you need.Kind Regards
Mulbah Media
Otivar InstallationClosed
Otivar - Portfolio Theme for Creatives
Updated October 4, 2021 at 11:09am
2
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.1) Can you please provide me with your wp-admin, I will have a quick look to see what's going on with the license.2) Yes, ...
artesdesign
blurred logoClosed
Otivar - Portfolio Theme for Creatives
Updated September 30, 2021 at 8:14pm
6
Most recent comment from Neuron:Hi,If you go to Dashboard > Elementor > Settings > Advanced > and Enable Unfiltered File Uploads, it will allow you to upload SVG formats on Elementor.Feel free to ask for anything you need.Kind Rega ...
artesdesign
Is there a template to list Clients/Partners logos?Closed
Otivar - Portfolio Theme for Creatives
Updated September 30, 2021 at 10:42am
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
Kind Regards,
NeuronThemes
chloeJh
How to edit menu and page links?Closed
Otivar - Portfolio Theme for Creatives
Updated September 28, 2021 at 10:30am
22
Most recent comment from Neuron:Hi,You can ask for a refund and we'll accept itWarmest Regards,NeuronThemes
Amsimm
Remove product SKU, Cat, & TagClosed
Otivar - Portfolio Theme for Creatives
Updated September 28, 2021 at 10:26am
13
Most recent comment from Neuron:Hi,Glad to know that you've managed to solve itIf you need further help, please let me know.Feel free to ask for anything you need.Kind Regards