Public Tickets
camilasalinas199911
Missing error when activating plugin "neuron-builder".Closed
Otivar - Portfolio Theme for Creatives
Updated February 16, 2024 at 1:56pm
2
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-b ...
Carlos Osorio
Customize filter textClosed
Otivar - Portfolio Theme for Creatives
Updated January 29, 2024 at 5:45pm
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronT ...
twin92
Credit Card Field doesnt AppearClosed
Otivar - Portfolio Theme for Creatives
Updated January 17, 2024 at 2:00pm
6
Most recent comment from Neuron:Sorry, I forgot to tell you about that, I apologize.I saw that some CSS was applied that was preventing the fields from showing, so I added the following CSS at Elementor > Site Settings > Custom CSS ...
Carlos Osorio
Social Network images and Author imagesClosed
Otivar - Portfolio Theme for Creatives
Updated January 16, 2024 at 9:52am
6
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
Kind Regards,
NeuronThemes
Charalampos Kiriakou
Demo aren't showing upClosed
Otivar - Portfolio Theme for Creatives
Updated November 20, 2023 at 10:36am
8
Most recent comment from Neuron:Hi @Charalampos,I've just reset your site and re-imported the demo data, can you please take a look at your site now?Feel free to ask for anything you need.Kind Regards
Hugo (ashcom)
JSON ErrorClosed
Otivar - Portfolio Theme for Creatives
Updated November 14, 2023 at 9:18pm
4
Most recent comment from Neuron:Hi Hugo,You're welcome, please let me know if you can solve it.Kind Regards
Margaux
Header overlayClosed
Otivar - Portfolio Theme for Creatives
Updated September 5, 2023 at 11:08am
2
Most recent comment from Neuron:Hi Margaux,Please take a look at the following video on how to change that heading.- https://watch.screencastify.com/v/ly4YBV7ChQvzgKBcnqvaFeel free to ask for anything you need.Kind Regards
Ferdy
URGENTE!Closed
Otivar - Portfolio Theme for Creatives
Updated August 29, 2023 at 7:57am
8
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
sakamijodai
Background video mutedClosed
Otivar - Portfolio Theme for Creatives
Updated July 19, 2023 at 11:16am
2
Most recent comment from Neuron:Hi Joana,As some browsers automatically mute the sound of the background videos, I would suggest you take a look at the following article on how to add sound to the background video.- https://element. ...
Margaux
Portfolio HeaderClosed
Otivar - Portfolio Theme for Creatives
Updated July 17, 2023 at 1:28am
6
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Pl ...
fudo jahic
Another issueClosed
Otivar - Portfolio Theme for Creatives
Updated June 28, 2023 at 2:08pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Margaux
InstallationClosed
Otivar - Portfolio Theme for Creatives
Updated June 26, 2023 at 9:46pm
5
Most recent comment from Neuron:Hi,As the Otivar theme doesn't have any Slider Revolution templates, I had to install the plugin manually on your site, so I've just done it.About the Neuron Library, please check the follow ...
hugos48
installation problemClosed
Otivar - Portfolio Theme for Creatives
Updated June 12, 2023 at 2:04pm
12
Most recent comment from Neuron:Hi @ndombolg,Please make sure that you've installed the theme required plugins, Neuron Builder and Elementor plugin, you can find them at the Dashboard > Appearance > Install Plugins.Also, please ...
fudo jahic
Buttons have no linksClosed
Otivar - Portfolio Theme for Creatives
Updated May 29, 2023 at 10:10pm
4
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I've just installed a plugin called "Insert Headers and Footers" and added the following script to it to fix the issue.
...
thephidevelopment
Otivar Theme incompatible with latest PHP versionClosed
Otivar - Portfolio Theme for Creatives
Updated May 22, 2023 at 11:55pm
10
Most recent comment from Neuron:Hi all,
@thephidevelopment We've already done several tests and the theme is fully compatible with the PHP 8+ version, please make sure that you're running the latest versions of WordPress, ...