Okay

Public Tickets

twin92 Credit Card Field doesnt AppearClosed   Otivar - Portfolio Theme for Creatives   Updated January 17, 2024 at 2:00pm   6 Most recent comment from Neuron:Sorry, I forgot to tell you about that, I apologize.I saw that some CSS was applied that was preventing the fields from showing, so I added the following CSS at Elementor > Site Settings > Custom CSS ... Carlos Osorio Social Network images and Author imagesClosed   Otivar - Portfolio Theme for Creatives   Updated January 16, 2024 at 9:52am   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need Kind Regards, NeuronThemes Charalampos Kiriakou Demo aren't showing upClosed   Otivar - Portfolio Theme for Creatives   Updated November 20, 2023 at 10:36am   8 Most recent comment from Neuron:Hi @Charalampos,I've just reset your site and re-imported the demo data, can you please take a look at your site now?Feel free to ask for anything you need.Kind Regards Hugo (ashcom) JSON ErrorClosed   Otivar - Portfolio Theme for Creatives   Updated November 14, 2023 at 9:18pm   4 Most recent comment from Neuron:Hi Hugo,You're welcome, please let me know if you can solve it.Kind Regards Margaux Header overlayClosed   Otivar - Portfolio Theme for Creatives   Updated September 5, 2023 at 11:08am   2 Most recent comment from Neuron:Hi Margaux,Please take a look at the following video on how to change that heading.- https://watch.screencastify.com/v/ly4YBV7ChQvzgKBcnqvaFeel free to ask for anything you need.Kind Regards Ferdy URGENTE!Closed   Otivar - Portfolio Theme for Creatives   Updated August 29, 2023 at 7:57am   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes sakamijodai Background video mutedClosed   Otivar - Portfolio Theme for Creatives   Updated July 19, 2023 at 11:16am   2 Most recent comment from Neuron:Hi Joana,As some browsers automatically mute the sound of the background videos, I would suggest you take a look at the following article on how to add sound to the background video.- https://element. ... Margaux Portfolio HeaderClosed   Otivar - Portfolio Theme for Creatives   Updated July 17, 2023 at 1:28am   6 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Pl ... fudo jahic Another issueClosed   Otivar - Portfolio Theme for Creatives   Updated June 28, 2023 at 2:08pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Margaux InstallationClosed   Otivar - Portfolio Theme for Creatives   Updated June 26, 2023 at 9:46pm   5 Most recent comment from Neuron:Hi,As the Otivar theme doesn't have any Slider Revolution templates, I had to install the plugin manually on your site, so I've just done it.About the Neuron Library, please check the follow ... hugos48 installation problemClosed   Otivar - Portfolio Theme for Creatives   Updated June 12, 2023 at 2:04pm   12 Most recent comment from Neuron:Hi @ndombolg,Please make sure that you've installed the theme required plugins, Neuron Builder and Elementor plugin, you can find them at the Dashboard > Appearance > Install Plugins.Also, please ... fudo jahic Buttons have no linksClosed   Otivar - Portfolio Theme for Creatives   Updated May 29, 2023 at 10:10pm   4 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I've just installed a plugin called "Insert Headers and Footers" and added the following script to it to fix the issue. ... thephidevelopment Otivar Theme incompatible with latest PHP versionClosed   Otivar - Portfolio Theme for Creatives   Updated May 22, 2023 at 11:55pm   10 Most recent comment from Neuron:Hi all, @thephidevelopment We've already done several tests and the theme is fully compatible with the PHP 8+ version, please make sure that you're running the latest versions of WordPress, ... diazmakarenao1 Portfolio issueClosed   Otivar - Portfolio Theme for Creatives   Updated May 19, 2023 at 1:16am   6 Most recent comment from Neuron:Hi,There was a redirect link added to that portfolio item, so it was visible only when you were logged out of the site, so Ive just removed it and now everything's alright.You can take a look at ... Hugo (ashcom) MY MENU IS OFFClosed   Otivar - Portfolio Theme for Creatives   Updated May 4, 2023 at 1:27am   8 Most recent comment from Neuron:Hi Hugo,Sorry for that, I've just fixed it, please take a look at it.Feel free to ask for anything you need.Kind Regards