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  Public Ticket #3340583
unable to activate theme
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Comments

  •   bellstudio started the conversation
  •  869
    Neuron replied

    Hi,

    Can you please take a look at the following video tutorial on how to activate the License?

    Video tutorial.

    Feel free to ask for anything you need.

    Kind Regards


  • bellstudio replied

    Now i see it works. Did you do something? in my Neuron sidebar i didn't had the License buton.

    I have added the license and imported the demo content but it doesn't show like in the demo.

    For example:
    the top Menu doesn't have the 3 dots in the righ for the overlay menu

    i can't find an option to set the logo size

    the section "what people are saying" doesn't look like in the demo and i don't understand how to make it look like that. It seems that it doesn't work.

    the follow buttons on the bottom left do not have the same distance from the margin.

    and many more.

    Please import the demo as in your example.

    i don't understand why it's so hard to do that.

  •  869
    Neuron replied

    Hi,

    I've just fixed the issues, can you please take a look at your site now?

    I also saw that you were not using the latest version of the Neuron Builder plugin, so I've just updated it.

    Feel free to ask for anything you need.

    Kind Regards


  • bellstudio replied

    Hello,

    Better but there is still a problem with "Our Hard Working Team" and "What people say" the 3 dots are not where they shoul be.

    Can you please tell me what the problem was? i want't to decide if this theme is easy to use or i have to change it.

    But please keep in mind that i'm working on the website. Don't reinstall or delete the content i already added. thank you.

  •  869
    Neuron replied

    Hi,

    I've just fixed the issues, can you please take a look at your site now?

    Feel free to ask for anything you need.d

    Kind Regards


  • bellstudio replied

    Sorry but NO. still not looking the way it should.

    I have attached some screen shots for my website and your demo site

    Attached files:  my website.png
      your demo site.png

  •  869
    Neuron replied

    Hi,

    Sorry for that, I've just fixed it.

    Feel free to ask for anything you need.

    Kind Regards