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Public Tickets

Wondermakers Popup not workingClosed   Amina — Beauty and Skincare Shop   Updated January 20, 2022 at 9:45pm   2 Most recent comment from Neuron:Hi, We'll release an update of the Neuron Builder plugin that will solve this issue, but can you please downgrade the Elementor version until we release the update because it works with other Ele ... Webdesign etc. Plugin for Instagram Feed required?Closed   Amina — Beauty and Skincare Shop   Updated January 16, 2022 at 1:41pm   5 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Webdesign etc. Where to choose shop product type layoutClosed   Amina — Beauty and Skincare Shop   Updated December 20, 2021 at 1:57pm   16 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Merry Christmas! Wishing you all the ... simonas_ Woocommerce product pageClosed   Amina — Beauty and Skincare Shop   Updated December 6, 2021 at 2:15pm   4 Most recent comment from Neuron:Hi @simonas_,I've just fixed that template by going to Dashboard > Elementor > Settings, and at the post types that are editable with Elementor, I've chosen product as well.https://nordwhit ... Tornike Pirtakhia webpageClosed   Amina — Beauty and Skincare Shop   Updated December 3, 2021 at 4:26pm   49 Most recent comment from Neuron:Hi Tornike,I've just fixed that, please take a look at it.- https://ibb.co/k1gGmrHFeel free to ask for anything you need.Kind Regards INL Hamburger Menu icon status not changedClosed   Amina — Beauty and Skincare Shop   Updated November 28, 2021 at 5:22pm   2 Most recent comment from Neuron:Hi, I'm so sorry for the late reply, it's the weekend and we work only part-time, I'll try to cover as much as possible from now.Can you please provide me with your wp-admin, I will ha ... cryst1 LicenseClosed   Amina — Beauty and Skincare Shop   Updated November 19, 2021 at 3:14pm   9 Most recent comment from Neuron:Hi,I've just logged into your website with the admin that you've provided in our email, and I was able to activate the Neuron Builder, so I've deactivated the Envato Market plugin and I ... INL Language translation - Cart SidebarClosed   Amina — Beauty and Skincare Shop   Updated November 3, 2021 at 2:22pm   4 Most recent comment from Neuron:Hi,All of these can translate with the "Say What" plugin, so can you please check the following screenshot on how to do it?- https://ibb.co/tw6BQvH - https://wordpress.org/plugins/say-what/ Feel fre ... Vefhonnun Translate text in mini cartClosed   Amina — Beauty and Skincare Shop   Updated November 2, 2021 at 2:07pm   2 Most recent comment from Neuron:Hi Bjorgvin,You can translate it via the Say What plugin using the "neuron-builder" text domain.- https://ibb.co/tw6BQvH- https://wordpress.org/plugins/say-what/Feel free to ask for anything you need ... intertimhr Install/wizard errorsClosed   Amina — Beauty and Skincare Shop   Updated October 28, 2021 at 1:20pm   4 Most recent comment from Neuron:Hi,I've just tried to install the Neuron Builder plugin on your site manually, but unfortunately, I can't due to an error that says "The link you followed has expired", so can you please che ... Carmine Livence files to saveClosed   Amina — Beauty and Skincare Shop   Updated October 11, 2021 at 11:12am   3 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anythi ... Liz Grech can't install on staging siteClosed   Amina — Beauty and Skincare Shop   Updated September 21, 2021 at 7:33am   15 Most recent comment from Neuron:Hi Liz Grech, Every time that there's an update of the Nueorn Builder plugin, you'll see it on the dashboard, so sometimes you may have to go to Dashboard > Updates > Check for updates to ... Liz Grech import/use theme demo templatesClosed   Amina — Beauty and Skincare Shop   Updated September 20, 2021 at 7:36am   2 Most recent comment from Neuron:Hi Liz Grech,I am very sorry for the late reply, we were not working on the weekend.Can you please provide me with your wp-admin, I will have a quick look to see what's going on, because you can ... Sinan Mobile MenuClosed   Amina — Beauty and Skincare Shop   Updated September 20, 2021 at 7:27am   2 Most recent comment from Neuron:Hi Sinan,I am very sorry for the late reply, we were not working on the weekend.I'm already seeing that the mobile menu is displaying alright, so you have to click on that hamburger icon so the m ... Sinan Mega MenuClosed   Amina — Beauty and Skincare Shop   Updated September 15, 2021 at 11:43am   2 Most recent comment from Neuron:Hi Sinan,The mega menu is created as a template then it is called in the Menu, so you have to go to Dashboard > Saved Templates > Section and search for "Shop (Mega Menu)".You can also take a look at ...