Public Tickets
szymonmdistrict
I can't register license neuron builderClosed
Amina — Beauty and Skincare Shop
Updated April 5, 2022 at 1:13pm
2
Most recent comment from Neuron:Hi,We've already replied to another ticket by you for this issue.Feel free to ask for anything you need.Kind Regards
pluviosejudith
License verification issueClosed
Amina — Beauty and Skincare Shop
Updated March 21, 2022 at 6:26pm
5
Most recent comment from Neuron:Hi @andimartini,
We've already responded to your ticket.
Kind Regards
l3aco
Demo ImportClosed
Amina — Beauty and Skincare Shop
Updated March 18, 2022 at 6:36pm
24
Most recent comment from Neuron:Hi,
You can check the following article on how to find the logs, I guess, the easiest way for you can be with the plugin.
- https://www.wpbeginner.com/wp-tutorials/how-to-find-and-access-wordpress-e ...
SkinEezy
Theme ActivisionClosed
Amina — Beauty and Skincare Shop
Updated March 17, 2022 at 8:00pm
15
Most recent comment from Neuron:Hi,I'll talk with the team and tell them to accept the refund as soon as possible, sorry for this situation.Kind Regards
myeppo
Cart Sidebar Not Showing CorrectlyClosed
Amina — Beauty and Skincare Shop
Updated February 18, 2022 at 11:13pm
16
Most recent comment from Neuron:Hi,We're so sorry for the late reply, we had a holiday yesterday.This seems to be an issue with the Elementor Pro and Neuron Builder, so can you please deactivate it until we solve this issue, if ...
myeppo
Add Category Text Above TitleClosed
Amina — Beauty and Skincare Shop
Updated February 7, 2022 at 7:05pm
4
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.It would take us lots of extra work and the theme doesn't support it, we could check for it in the future, but at the mom ...
Wondermakers
Popup not workingClosed
Amina — Beauty and Skincare Shop
Updated January 20, 2022 at 9:45pm
2
Most recent comment from Neuron:Hi,
We'll release an update of the Neuron Builder plugin that will solve this issue, but can you please downgrade the Elementor version until we release the update because it works with other Ele ...
Webdesign etc.
Plugin for Instagram Feed required?Closed
Amina — Beauty and Skincare Shop
Updated January 16, 2022 at 1:41pm
5
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Webdesign etc.
Where to choose shop product type layoutClosed
Amina — Beauty and Skincare Shop
Updated December 20, 2021 at 1:57pm
16
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Merry Christmas! Wishing you all the ...
simonas_
Woocommerce product pageClosed
Amina — Beauty and Skincare Shop
Updated December 6, 2021 at 2:15pm
4
Most recent comment from Neuron:Hi @simonas_,I've just fixed that template by going to Dashboard > Elementor > Settings, and at the post types that are editable with Elementor, I've chosen product as well.https://nordwhit ...
Tornike Pirtakhia
webpageClosed
Amina — Beauty and Skincare Shop
Updated December 3, 2021 at 4:26pm
49
Most recent comment from Neuron:Hi Tornike,I've just fixed that, please take a look at it.- https://ibb.co/k1gGmrHFeel free to ask for anything you need.Kind Regards
INL
Hamburger Menu icon status not changedClosed
Amina — Beauty and Skincare Shop
Updated November 28, 2021 at 5:22pm
2
Most recent comment from Neuron:Hi,
I'm so sorry for the late reply, it's the weekend and we work only part-time, I'll try to cover as much as possible from now.Can you please provide me with your wp-admin, I will ha ...
cryst1
LicenseClosed
Amina — Beauty and Skincare Shop
Updated November 19, 2021 at 3:14pm
9
Most recent comment from Neuron:Hi,I've just logged into your website with the admin that you've provided in our email, and I was able to activate the Neuron Builder, so I've deactivated the Envato Market plugin and I ...
INL
Language translation - Cart SidebarClosed
Amina — Beauty and Skincare Shop
Updated November 3, 2021 at 2:22pm
4
Most recent comment from Neuron:Hi,All of these can translate with the "Say What" plugin, so can you please check the following screenshot on how to do it?- https://ibb.co/tw6BQvH
- https://wordpress.org/plugins/say-what/
Feel fre ...
Vefhonnun
Translate text in mini cartClosed
Amina — Beauty and Skincare Shop
Updated November 2, 2021 at 2:07pm
2
Most recent comment from Neuron:Hi Bjorgvin,You can translate it via the Say What plugin using the "neuron-builder" text domain.- https://ibb.co/tw6BQvH- https://wordpress.org/plugins/say-what/Feel free to ask for anything you need ...