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Public Tickets

sanctuaryskin Changing an imageClosed   Amina — Beauty and Skincare Shop   Updated April 30, 2024 at 2:39pm   2 Most recent comment from Neuron:Hi,You can change the image by going to edit the column > style tab > background > image.- https://prnt.sc/58xCyeTzjCkwFeel free to ask for anything you need.Kind Regards Asha Sterling Credit Card Field doesn't AppearClosed   Amina — Beauty and Skincare Shop   Updated April 12, 2024 at 8:24am   4 Most recent comment from Neuron:Hi Asha,I've just fixed the issue, can you please take a look at the Checkout page now?Feel free to ask for anything you need.Kind Regards Asha Sterling Product design pageClosed   Amina — Beauty and Skincare Shop   Updated April 7, 2024 at 10:53pm   3 Most recent comment from Neuron:Hi Asha,I am very sorry for the late reply, we were not working on the weekend.Very glad to know, feel free to ask for anything you need.You can take a look at the Documentation of the theme, and al ... vishalagrawalla Setup IssueClosed   Amina — Beauty and Skincare Shop   Updated March 4, 2024 at 10:48am   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://neuronthemes.com/api/plugins/neuron-b ... kankorde Error during installationClosed   Amina — Beauty and Skincare Shop   Updated February 26, 2024 at 10:01am   16 Most recent comment from Neuron:Hi, PHP Recommendations Memory Size: memory_limit = 256M Script execution time: max_execution_time = 400 Number of input variables: max_input_vars = 4000 If you don’t have access to the php.ini fi ... hernandez impossible n'installer le themeClosed   Amina — Beauty and Skincare Shop   Updated February 13, 2024 at 5:53pm   2 Most recent comment from Neuron:Hi,You should upload only the amina.zip into WordPress, not the whole archive.It is often because the zip folder not only contains the theme but also the documentation, readme, plugins files,... You s ... DigitalPam it don't work -Refund!Closed   Amina — Beauty and Skincare Shop   Updated August 28, 2023 at 8:53am   7 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. I really want to help you solve all the issues you're facing, however, if you have already decided not to use the Amina ... beachcitiesmarketing demo importer not workingClosed   Amina — Beauty and Skincare Shop   Updated June 1, 2023 at 12:49am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards suberashigw Pop upsClosed   Amina — Beauty and Skincare Shop   Updated May 26, 2023 at 1:04am   14 Most recent comment from Neuron:Hi,Please take a look at the following article about the display conditions:- https://docs.neuronthemes.com/article/142-conditionsAnd there's a video tutorial about the Popup Builder, there you c ... John File doesnt have Css files and pluginsClosed   Amina — Beauty and Skincare Shop   Updated April 9, 2023 at 3:09pm   3 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://neuronthemes.com/api/plugins/neuron-b ... suberashigw Unable to install theme, neuron builder crashClosed   Amina — Beauty and Skincare Shop   Updated March 30, 2023 at 11:32pm   14 Most recent comment from Neuron:Hi guys,@suberashigw, I've already fixed the issues on your site and imported the demo data, can you please take a look at it?and @jessikritzlerei, can you please create a new ticket, so we can t ... alonsoct Demo ImporterClosed   Amina — Beauty and Skincare Shop   Updated March 30, 2023 at 2:13pm   5 Most recent comment from Neuron:Hi @alonsoct, We're seeing that you've left a one-star rating on the product at ThemeForest, and the rate is harming the product, can we ask you to improve that rate to 5-star as we've ... Oleptika Cart brokenClosed   Amina — Beauty and Skincare Shop   Updated February 7, 2023 at 10:36pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards rodrodenico I cant activate my license NeuronClosed   Amina — Beauty and Skincare Shop   Updated February 1, 2023 at 12:02am   4 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://neuronthemes.com/api/plugins/neuron-b ... rodrodenico Problem when installe neuron builderClosed   Amina — Beauty and Skincare Shop   Updated January 31, 2023 at 11:43pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards