Public Tickets
beachcitiesmarketing
demo importer not workingClosed
Amina — Beauty and Skincare Shop
Updated June 1, 2023 at 12:49am
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
suberashigw
Pop upsClosed
Amina — Beauty and Skincare Shop
Updated May 26, 2023 at 1:04am
14
Most recent comment from Neuron:Hi,Please take a look at the following article about the display conditions:- https://docs.neuronthemes.com/article/142-conditionsAnd there's a video tutorial about the Popup Builder, there you c ...
John
File doesnt have Css files and pluginsClosed
Amina — Beauty and Skincare Shop
Updated April 9, 2023 at 3:09pm
3
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-b ...
suberashigw
Unable to install theme, neuron builder crashClosed
Amina — Beauty and Skincare Shop
Updated March 30, 2023 at 11:32pm
14
Most recent comment from Neuron:Hi guys,@suberashigw, I've already fixed the issues on your site and imported the demo data, can you please take a look at it?and @jessikritzlerei, can you please create a new ticket, so we can t ...
alonsoct
Demo ImporterClosed
Amina — Beauty and Skincare Shop
Updated March 30, 2023 at 2:13pm
5
Most recent comment from Neuron:Hi @alonsoct,
We're seeing that you've left a one-star rating on the product at ThemeForest, and the rate is harming the product, can we ask you to improve that rate to 5-star as we've ...
Oleptika
Cart brokenClosed
Amina — Beauty and Skincare Shop
Updated February 7, 2023 at 10:36pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
rodrodenico
I cant activate my license NeuronClosed
Amina — Beauty and Skincare Shop
Updated February 1, 2023 at 12:02am
4
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-b ...
rodrodenico
Problem when installe neuron builderClosed
Amina — Beauty and Skincare Shop
Updated January 31, 2023 at 11:43pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
parmanandjhamh
Deprecated Notice by elementorClosed
Amina — Beauty and Skincare Shop
Updated January 24, 2023 at 11:59pm
9
Most recent comment from Neuron:Hi,Please take a look at the following video, we've just tested our theme with PHP 8, the latest WordPress, Elementor, and WooCommerce versions, and everything is working alright.- https://watch ...
webdesignetc
WooCommerce Archive Products ElementClosed
Amina — Beauty and Skincare Shop
Updated January 11, 2023 at 2:58pm
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
italati
Menu mobileClosed
Amina — Beauty and Skincare Shop
Updated December 20, 2022 at 12:09am
4
Most recent comment from Neuron:Hi,
This can be caused by a plugin, can you please go and deactivate all of the plugins besides those that are required by the theme and check if the issue is gone, if so, then activate them one by o ...
DualStudioMX
Licence verificationClosed
Amina — Beauty and Skincare Shop
Updated December 7, 2022 at 2:35pm
18
Most recent comment from Neuron:Hi,Can you please create a new ticket and provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Oleptika
Problem to install Neuron BuilderClosed
Amina — Beauty and Skincare Shop
Updated November 1, 2022 at 11:43pm
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
salmanahmad381
neuron-builder plugin is not supportedClosed
Amina — Beauty and Skincare Shop
Updated October 19, 2022 at 10:09pm
2
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://we.tl/t-lU1StjCvtx
Feel free to ask for ...
malhotravarun
Fatal errorClosed
Amina — Beauty and Skincare Shop
Updated October 18, 2022 at 12:28pm
6
Most recent comment from Neuron:Hi,I'm seeing that you've managed to import the demo data, is there anything else you need help with?Kind Regards