Public Tickets
dlugilong
Wishlist is not showingClosed
Amina — Beauty and Skincare Shop
Updated August 29, 2022 at 11:48am
32
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
This can be caused by a plugin, so can you please go and deactivate all of the plugins besides those that are required by t ...
INL
Fatal error after Elementor updateClosed
Amina — Beauty and Skincare Shop
Updated August 24, 2022 at 9:40pm
9
Most recent comment from Neuron:Hi @joaodoxy,Can you please create a new ticket, we can help you from there.Feel free to ask for anything you need.Kind Regards
maxmelia8
License VerificationClosed
Amina — Beauty and Skincare Shop
Updated July 19, 2022 at 9:34pm
7
Most recent comment from Neuron:Hi,Somehow, the latest version of the Neuron Builder plugin was not included in the package that you've installed, so I've just updated it and the license is activated now.Feel free to ask f ...
seoserviceinindia
Woocommerce Plugin update not working with the themeClosed
Amina — Beauty and Skincare Shop
Updated July 15, 2022 at 9:28pm
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, and currently, I'm on holiday, so please expect a delay in response.
Can I please log into your site and try to update the plugin, has it run to a website ...
digiflixs
Some problems with AminaClosed
Amina — Beauty and Skincare Shop
Updated June 27, 2022 at 3:58pm
7
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.1) Very glad to know 2) Please take a look at it now.3) I'm seeing that you've already translated it. - https://i ...
Katarina
Different single blog post templateClosed
Amina — Beauty and Skincare Shop
Updated June 22, 2022 at 7:37am
3
Most recent comment from Neuron:Very glad to know
Temi Owoade
I have a complaintClosed
Amina — Beauty and Skincare Shop
Updated June 17, 2022 at 2:33pm
16
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
l3aco
Theme broke ElementorClosed
Amina — Beauty and Skincare Shop
Updated June 16, 2022 at 8:00am
4
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Peter
Product thumbnails are not visible in mobile cart viewClosed
Amina — Beauty and Skincare Shop
Updated June 3, 2022 at 2:24pm
2
Most recent comment from Neuron:Hi Peter,Can you please add the following code at Elementor Site Settings > Custom CSS, or at Appearance > Customize > Additional CSS.
@media (max-width: 720px) {
.woocommerce-page table.cart ...
l3aco
Theme broke ElementorClosed
Amina — Beauty and Skincare Shop
Updated June 9, 2022 at 2:37am
57
Most recent comment from l3aco:It has been 5 days
l3aco
Mega Menu BrokenClosed
Amina — Beauty and Skincare Shop
Updated June 1, 2022 at 3:04pm
3
Most recent comment from l3aco:
Ruben Boua
Activating theme urlClosed
Amina — Beauty and Skincare Shop
Updated May 20, 2022 at 9:59pm
6
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
l3aco
Mega Menu BrokenClosed
Amina — Beauty and Skincare Shop
Updated May 16, 2022 at 9:42pm
17
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend, and it seems that I've missed your ticket before the weekend, I really apologize.
This can be caused by a plugin, can ...
l3aco
Saving posts for readersClosed
Amina — Beauty and Skincare Shop
Updated May 13, 2022 at 9:23pm
2
Most recent comment from Neuron:Hi,Can you please try it via the following plugin, please let me know if you need help in setting it up.- https://wordpress.org/plugins/read-me-later/Feel free to ask for anything you need.Kind Regar ...
Hesam
Neuron builder UpdateClosed
Amina — Beauty and Skincare Shop
Updated April 20, 2022 at 1:45pm
6
Most recent comment from Neuron:Hi Tomi,The update will be released as soon as possible, I'll let you know about anything.Feel free to ask for anything you need.Kind Regards