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  Public Ticket #3162978
Licence verification
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Comments

  • DualStudioMX started the conversation

    Hi, we've been have some troubles to install the template, it seems it requires an activation code, but can't find how to enable it, can help us? in addition when we install the neuron builder plug ing the wp installation get crash.

    Attached files:  Ticket1.png

  •  595
    Neuron replied

    Hi,

    Can you please take a look at the following video tutorial on how to activate the License?

    Video tutorial.

    I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.

    https://we.tl/t-1jMgaVRjzk

    Feel free to ask for anything you need.

    Kind Regards

  • DualStudioMX replied

    Could you sent again the WeTransfer link, we couldn't download quickly and it expired... thank you in adavance

  •  595
    Neuron replied

    Hi,

    I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.

    - - https://we.tl/t-ZjVejLrITC

    Feel free to ask for anything you need.

    Kind Regards

  • DualStudioMX replied

    Thank you very much for the information, we were able to install the plugin without problem, however, as shown in the attached screens, we are unable to activate the theme,.... can you help us?

    Attached files:  3.png
      1.png
      2.png

  •  595
    Neuron replied

    Hi,

    Can you please take a look at the following video tutorial on how to activate the License?

    Video tutorial.

    Feel free to ask for anything you need.

    Kind Regards

  • DualStudioMX replied

    Thank you very much, but unfortunately when we click on the button we cannot move forward and we do not see the screen that they tell us about. That is why we ask for your support... To find out if there is another way to do it... can you help us?

  •  595
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards

  • DualStudioMX replied

    Offcourse:

    Sitio: https://naillux.dualstudio.space
    usuario: orios
    Contraseña: $NailLux2022$

    Thank you in advance!