I am very sorry for the late reply, we were not working on the weekend, and it seems that I've missed your ticket before the weekend, I really apologize.
This can be caused by a plugin, can you please go and deactivate all of the plugins besides those that are required by the theme and check if the issue is gone, if so, then activate them one by one until the issue is back, this will help you to find which plugin is causing this issue.
Mega menu is not working at all. The tutorial posted on your yt channel was followed and it is broken.
We asked this 3 weeks ago and it was not answered
Attached files: Screenshot 2022-05-06 at 5.00.14 PM.png
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Can you give us an update?
Hi,
Yes is there a reason why the menu is showing up like this?
Hello, is there a reason why the menu is showing up like this?
Hi,
I've just made some modifications to your site, can you please check the mega menu now?
Feel free to ask for anything you need.
Kind Regards
Ok will do
Hi, it is still not what it should be
Hi can we get an update?
Hello
It has been 6 days, and no reply.
Hi,
I am very sorry for the late reply, we were not working on the weekend, and it seems that I've missed your ticket before the weekend, I really apologize.
This can be caused by a plugin, can you please go and deactivate all of the plugins besides those that are required by the theme and check if the issue is gone, if so, then activate them one by one until the issue is back, this will help you to find which plugin is causing this issue.
Feel free to ask for anything you need.
Kind Regards