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  Public Ticket #3051265
I have a complaint
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  • Temi Owoade started the conversation

    I have been trying to customise the theme purchase and the header especially has been a problem. It shows twice on some pages, not editable on most pages.

    Attached files:  Screenshot 2022-05-25 at 3.32.15 PM.png
      Screenshot 2022-05-25 at 3.31.34 PM.png
      Screenshot 2022-05-25 at 3.30.44 PM.png
      Screenshot 2022-05-25 at 3.31.01 PM.png

  • Temi Owoade replied

    In addition, i want my logo at the center but that's been so difficult to do

  •  867
    Neuron replied

    Hi Temi,

    Can you please take a look at the following video tutorial about the header builder?

    Video tutorial.

    Feel free to ask for anything you need.

    Kind Regards


  • Temi Owoade replied

    Thank you. your tutorial does not provide answers to the problem. But then, no worries. i have figured it out myself.

    There are a few other problems

    1. The filter on the shop archive page does not function as it loads the error page when clicked.

    2. It's quite difficult to edit the shop sidebar. it's not even editable.

    3. The shop categories do not automatically load to the menu items, in the menu section. I had to create the category pages manually and even at such, it does not overflow when it is longer than the page. it just scrolls away



    Attached files:  Screenshot 2022-06-02 at 12.48.33 PM.png
      Screenshot 2022-06-02 at 12.48.20 PM.png
      Screenshot 2022-06-02 at 12.49.10 PM.png

  •  867
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   Temi Owoade replied privately
  • Temi Owoade replied

    Let me know as it goes. Thank you

  •  867
    Neuron replied

    Hi Temi,

    1) I've set the permalinks structure to "post name" and the filters are working now.

    2) The Shop Sidebar can be edited by going to Appearance > Widgets > Shop, but it's styled only via CSS, so please tell me what you want to change on it and I'll help you with that.

    3) I would suggest you create a mega menu for the categories.

    Please take a look at the following video tutorial.

    Feel free to ask for anything you need.

    Kind Regards


  • Temi Owoade replied

    Thanks for the help. 

    One more thing though, I need a search form on the menu bar, just after the brand name and before the cart icon.

    I have tried to do that but it normally scatters the header arrangement.

    Thanks

  •   Temi Owoade replied privately
  •  867
    Neuron replied

    Hi Temi,

    I've just added it, can you please take a look at your header now?

    Feel free to ask for anything you need.

    Kind Regards


  •   Temi Owoade replied privately
  •   Temi Owoade replied privately
  •  867
    Neuron replied

    Hi Temi,

    I've just removed that icon, sorry for that.

    Please don't practice creating a header section on every page, you can create a header template by going to Dashboard > Templates > Theme Builder > Header and assigning it to the entire site.

    Please check the following video tutorial about the header builder.

    Video tutorial.

    Documentation of the Header template.

    Feel free to ask for anything you need.

    Kind Regards


  • Temi Owoade replied

    Thank you so much. I really appreciate

  •  867
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes