Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

shariqnasser Safari Browser Background VideoClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated November 24, 2020 at 10:08am   2 Most recent comment from Neuron:Hi,We've tested it on Safari with Macbook, and it was working alright.Maybe you need to clear the cache of your browser.Feel free to ask for anything you need.Kind Regards j1malex show result count doesn't hide the counterClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated November 24, 2020 at 9:13am   8 Most recent comment from Neuron:Glad to knowYou are welcome anytime, Feel free to ask for anything you need Kind Regards, NeuronThemes j1malex When having two images in productClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated November 23, 2020 at 7:30pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Hilario_del_Vaso Media Gellry: Line heights setting for subtitles does not workorClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 23, 2020 at 10:26am   8 Most recent comment from Neuron:Hi, Maybe you need to clear the cache of your browser, we've tested it on Chrome and that code is working alright, also we tested it with a bigger value of px, and it seems to work alright. - htt ... connor702 SEOClosed   Crate - Minimalist WordPress Theme   Updated November 23, 2020 at 9:33am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes woojae media galleryClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 23, 2020 at 9:19am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please provide me with your WP-admin, I will have a quick look to see what's going on.Feel free to ask for anythi ... voyager2 Should I see Elementor templates?Closed   Thorium - Portfolio for Freelancers   Updated November 23, 2020 at 8:59am   4 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please provide me with your WP-admin, I will have a quick look to see what's going on.Feel free to ask for anythi ... dtwill Display Add To CartButtonClosed   Amartha - Modern Elementor WooCommerce Theme   Updated November 20, 2020 at 4:27pm   20 Most recent comment from Neuron:Hi,I am really sorry for the late reply, somehow I missed your ticket.Have you managed to add the add to cart button, because as I could see you have done that.Feel free to ask for anything you need.K ... ian HelpClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 20, 2020 at 8:45am   2 Most recent comment from Neuron Themes:Hi Ian,Can you please provide me with a screenshot what is happening, borders are meant to stick to the edge of the page.Feel free to ask for anything you need.Kind Regards BRidener Previous/Next Project LinksClosed   Proton - Minimal Portfolio Theme   Updated November 20, 2020 at 8:44am   2 Most recent comment from Neuron Themes:Hi Bridener,That requires a change in the code itself, if you're using child theme, please upload single-portfolio.php in the child theme, I will attach here the zip file, make sure to extract it ... emilosiewicz Demo pagesClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated November 20, 2020 at 8:18am   6 Most recent comment from Neuron:Hi,I'm sorry but the images are not included for copyright reasons.Feel free to ask for anything you need.Kind Regards akukulsk product images crop to 1:1Closed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated November 20, 2020 at 8:17am   4 Most recent comment from Neuron:Hi,Sorry for misunderstanding you, please go to Appearance > Customize > Shop > Product > Gallery and you can change the columns of the width and the images will get smaller, but if you want to crop ... ian LogosClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 20, 2020 at 7:58am   2 Most recent comment from Neuron:Hi ian,No you don't need to purchase Elementor Pro, you can add your logo if you go to Appearance > Customize > Header > Logo.How to edit Header Template?In the theme you can either use the heade ... voyager2 Demo dataClosed   Thorium - Portfolio for Freelancers   Updated November 20, 2020 at 7:49am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes camilovillegas7 Some QuestionsClosed   Amartha - Modern Elementor WooCommerce Theme   Updated November 18, 2020 at 7:27pm   10 Most recent comment from Neuron:Hi, Yes, that sounds like a good idea, try it, and if you face any issue we're here to help you. Feel free to ask for anything you need. Kind Regards