Public Tickets
Ahmad
Mango Transparant MenuClosed
Mango - Portfolio for Creative
Updated July 6, 2020 at 11:30am
6
Most recent comment from Neuron:Hi Ahmad,Please add the following style in Appearance > Customize > Additional CSS, it will fix it.
footer {
background-color: #e3e3e345;
}Feel free to ask anything you need.Kind Regards
Himanshu002
Cannot import demo contentClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated July 6, 2020 at 9:46am
2
Most recent comment from Neuron:Hi Himanshu,Demo Importer is with placeholder photos not with real photos. So you can ignore the log and continue the work. If u want to edit the header there is a guide.In the theme you can either us ...
edwardced
Upload failedClosed
Bifrost - Simple Portfolio WordPress Theme
Updated July 6, 2020 at 9:36am
2
Most recent comment from Neuron:Hi Edward,You're trying to install the whole package, please extract that file and upload only bifrost.zip.Also you can download directly the Installable Zip File from ThemeForest and upload only ...
chi
recommend products on cart pageClosed
Bifrost - Simple Portfolio WordPress Theme
Updated July 3, 2020 at 9:03am
4
Most recent comment from Neuron:Hi.Now we've provide a CSS code to hide it. Please use the following code to Appearance > Customize > Additional CSS
.woocommerce-cart .cart-collaterals {
display: none;
}Feel free to as ...
Véronique Mongeot
neuron elements not workingClosed
Dendrite - Creative Portfolio Theme
Updated July 2, 2020 at 8:21am
7
Most recent comment from Neuron Themes:Hi Veronique,I am very sorry, I believe there was a server issue which lead to all this.I have accepted the refund request.Kind Regards
forumcreative
The preview could not be loadedClosed
Arteon — Multi-Purpose WordPress Theme
Updated June 30, 2020 at 11:47am
2
Most recent comment from Neuron Themes:Hi Simon,The blog cannot be edited directly, you need to create a page and then add the posts element onto it.Kind Regards
charlottepaviot
Nav Menu responsiveClosed
Bifrost - Simple Portfolio WordPress Theme
Updated June 30, 2020 at 9:15am
12
Most recent comment from Neuron:Hi Please add the following style in Appearance > Customize > Additional CSS.
@media (max-width: 991px) {
.hfe-nav-menu .menu-item a.hfe-menu-item:hover:before {
width: 18% !important;
...
Cre01
How to enter the thumbnails on the frontpageClosed
Proton - Minimal Portfolio Theme
Updated June 30, 2020 at 8:46am
2
Most recent comment from Neuron:HiThis is a portfolio element. You need to change the image on each of them in the field of Featured Image.- https://prnt.sc/t8zreuFeel free to ask anything.Kind Regards
KochJ
is ACF required when ACF Pro is installed?Closed
Bifrost - Simple Portfolio WordPress Theme
Updated June 29, 2020 at 10:31am
2
Most recent comment from Neuron Themes:Hi KochJ,No worries, ACF is not required when there's the PRO version, you can simply dismiss that notice from Bifrost. The features are basically the same, ACF Pro, simply groups all the extensi ...
RCD168
Instagram APIClosed
Bifrost - Simple Portfolio WordPress Theme
Updated June 29, 2020 at 10:30am
6
Most recent comment from Neuron Themes:Hi Catia,Glad to know, feel free to ask for anything you need.Kind Regards
WCMDigital
InstagramClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated June 29, 2020 at 10:29am
2
Most recent comment from Neuron Themes:Hi,I am sorry but for the moment, Instagram has deprecated many of the API Features, if you're looking for more advanced layout, please use this plugin.- https://wordpress.org/plugins/instagram-f ...
jakovleski_88
refundClosed
Crate - Minimalist WordPress Theme
Updated June 29, 2020 at 10:28am
4
Most recent comment from Neuron Themes:Hi Robert,Alright, if you're not happy with the theme, you can ask refund here: https://themeforest.net/refund_requests/newKind Regards
Isascom
FooterClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated June 27, 2020 at 7:44pm
2
Most recent comment from Neuron Themes:Hi Isabelle,Can you please provide me with an URL, so I can check where that is coming.Kind Regards
Studio Chiesa
Portfolio widget layoutClosed
Arteon — Multi-Purpose WordPress Theme
Updated June 27, 2020 at 7:39pm
10
Most recent comment from Neuron Themes:Hi Matteo,Unfortunately, that is not possible with any element in elementor, you can test the elements of Elementor PRO or any other addons, but achieving something like that would not be possible fro ...
PlafAgency
Contact form does not send emailsClosed
Arteon — Multi-Purpose WordPress Theme
Updated June 27, 2020 at 11:56am
4
Most recent comment from Neuron Themes:You are welcome anytime, feel free to ask for anything you need.Kind Regards