Public Tickets
d-tune
config productsClosed
Amartha - Modern Elementor WooCommerce Theme
Updated December 9, 2020 at 6:26pm
4
Most recent comment from Neuron Themes:Glad to know, feel free to ask for anything you needKind Regards
OraLaboraStudio
VideoClosed
Bifrost - Simple Portfolio WordPress Theme
Updated December 9, 2020 at 3:40pm
8
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
Kind Regards,
NeuronThemes
thecousins1991
Instagram social iconClosed
Proton - Minimal Portfolio Theme
Updated December 8, 2020 at 5:26pm
4
Most recent comment from Neuron Themes:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Licua
Footer space on macClosed
Bifrost - Simple Portfolio WordPress Theme
Updated December 8, 2020 at 4:57pm
10
Most recent comment from Neuron:Hi Licua,There may be a plugin which is causing this issue. Try to deactivate all of your plugins (besides Elementor and those that are required by the theme) and see if the Edit with Elementor lin ...
Sara
Different Logo in the HeaderClosed
Amartha - Modern Elementor WooCommerce Theme
Updated December 8, 2020 at 9:54am
12
Most recent comment from Neuron:Hi Sara,
At the Appearance > Customize > Header > Layout I've set the black header to be displayed in the entire site.
- https://prnt.sc/vy457l
And for the Home and About pages, at the header opt ...
j1malex
WPML with neuronthemes envato elementsClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated December 8, 2020 at 8:27am
19
Most recent comment from Neuron Themes:Hi Alex,I am truly sorry for the late reply. Somehow we missed your ticket yesterday and we weren't working on the weekend.I will release an update real soon which will make Arkhitekton fully com ...
Renos_Demetriou
issue with portfolio not showingClosed
Dendrite - Creative Portfolio Theme
Updated December 7, 2020 at 4:50pm
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
shimkyn1385
some small issuesClosed
Bifrost - Simple Portfolio WordPress Theme
Updated December 7, 2020 at 4:20pm
10
Most recent comment from Neuron:Hi,1) I've updated it manually but if you want to get notified when there's a new update on the theme, you can download the following plugin.- https://envato.com/market-plugin/2) I've ...
Martin
No Demo ImportClosed
Crate - Minimalist WordPress Theme
Updated December 7, 2020 at 3:42pm
6
Most recent comment from Neuron:Hi Martin,I've attached you the folder with Crate demo so now please upload it your self by going to Appearance > Import Demo Data > Switch to manual Import and import the XML file.Feel free to ...
acidoverride
Search overlay doesnt cover whole page in FIrefox?Closed
Bifrost - Simple Portfolio WordPress Theme
Updated December 7, 2020 at 3:38pm
12
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
apendix
Gallery plugins not working with your themeClosed
Centaurus - Creative Multipurpose WordPress Theme
Updated December 7, 2020 at 9:35am
11
Most recent comment from Neuron Themes:Hi,No worries, we will release an update which will solve the issue. We'll add it on the changelogKind Regards
d-tune
Center logo and menu items (under the logo)Closed
Amartha - Modern Elementor WooCommerce Theme
Updated December 7, 2020 at 9:33am
2
Most recent comment from Neuron:Hi,Sorry for the late reply,If you're using the default header, can you please provide me with an URL so I will check it. So if you're using a template header you can align them via Elemento ...
bupemarc
Demo impòrtClosed
Bifrost - Simple Portfolio WordPress Theme
Updated December 7, 2020 at 9:12am
9
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.The Studio Agency is displaying a template header - Side Menu Classic v2, so to edit the logo please go to Saved Templates > ...
jls29200
Pagination WooCommerce ProductClosed
Amartha - Modern Elementor WooCommerce Theme
Updated December 7, 2020 at 9:03am
2
Most recent comment from Neuron Themes:Hi,I am sorry for the late reply we did not work on the weekend.Can you please provide me with your wp-admin, I will check it quickly.Kind Regards
motherofcoral
Uploaded theme doesnt have style pagesClosed
Amartha - Modern Elementor WooCommerce Theme
Updated December 7, 2020 at 8:52am
2
Most recent comment from Neuron Themes:Hi,As, I have replied you in the other comment, we can continue there.- https://neuronthemes.ticksy.com/ticket/2622164Make sure do disable Elementor default fonts & colors.Feel free to ask for anythin ...