Public Tickets
 d-tune
		
			
			
			config productsClosed
		
		d-tune
		
			
			
			config productsClosed		
		
			 Amartha - Modern Elementor WooCommerce Theme
						  Updated December  9, 2020 at  6:26pm
			  4
  Amartha - Modern Elementor WooCommerce Theme
						  Updated December  9, 2020 at  6:26pm
			  4
				
				 Most recent comment from Neuron Themes:Glad to know, feel free to ask for anything you needKind Regards
Most recent comment from Neuron Themes:Glad to know, feel free to ask for anything you needKind Regards
		
			
	
	
		 OraLaboraStudio
		
			
			
			VideoClosed
		
		OraLaboraStudio
		
			
			
			VideoClosed		
		
			 Bifrost - Simple Portfolio WordPress Theme
						  Updated December  9, 2020 at  3:40pm
			  8
  Bifrost - Simple Portfolio WordPress Theme
						  Updated December  9, 2020 at  3:40pm
			  8
				
				 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
Kind Regards, 
NeuronThemes
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
Kind Regards, 
NeuronThemes
		
			
	
	
		 thecousins1991
		
			
			
			Instagram social iconClosed
		
		thecousins1991
		
			
			
			Instagram social iconClosed		
		
			 Proton - Minimal Portfolio Theme
						  Updated December  8, 2020 at  5:26pm
			  4
  Proton - Minimal Portfolio Theme
						  Updated December  8, 2020 at  5:26pm
			  4
				
				 Most recent comment from Neuron Themes:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.
Kind Regards, 
NeuronThemes
Most recent comment from Neuron Themes:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.
Kind Regards, 
NeuronThemes
		
			
	
	
		 Licua
		
			
			
			Footer space on macClosed
		
		Licua
		
			
			
			Footer space on macClosed		
		
			 Bifrost - Simple Portfolio WordPress Theme
						  Updated December  8, 2020 at  4:57pm
			  10
  Bifrost - Simple Portfolio WordPress Theme
						  Updated December  8, 2020 at  4:57pm
			  10
				
				 Most recent comment from Neuron:Hi Licua,There may be a plugin which is causing this issue. Try to deactivate all of your plugins (besides Elementor and those that are required by the theme) and see if the Edit with Elementor lin ...
Most recent comment from Neuron:Hi Licua,There may be a plugin which is causing this issue. Try to deactivate all of your plugins (besides Elementor and those that are required by the theme) and see if the Edit with Elementor lin ...
		
			
	
	
		 Sara
		
			
			
			Different Logo in the HeaderClosed
		
		Sara
		
			
			
			Different Logo in the HeaderClosed		
		
			 Amartha - Modern Elementor WooCommerce Theme
						  Updated December  8, 2020 at  9:54am
			  12
  Amartha - Modern Elementor WooCommerce Theme
						  Updated December  8, 2020 at  9:54am
			  12
				
				 Most recent comment from Neuron:Hi Sara,
At the Appearance > Customize > Header > Layout I've set the black header to be displayed in the entire site.
- https://prnt.sc/vy457l
And for the Home and About pages, at the header opt ...
Most recent comment from Neuron:Hi Sara,
At the Appearance > Customize > Header > Layout I've set the black header to be displayed in the entire site.
- https://prnt.sc/vy457l
And for the Home and About pages, at the header opt ...
		
			
	
	
		 j1malex
		
			
			
			WPML with neuronthemes envato elementsClosed
		
		j1malex
		
			
			
			WPML with neuronthemes envato elementsClosed		
		
			 Arkhitekton - Modern Architecture and Interior Design WordPress Theme
						  Updated December  8, 2020 at  8:27am
			  19
  Arkhitekton - Modern Architecture and Interior Design WordPress Theme
						  Updated December  8, 2020 at  8:27am
			  19
				
				 Most recent comment from Neuron Themes:Hi Alex,I am truly sorry for the late reply. Somehow we missed your ticket yesterday and we weren't working on the weekend.I will release an update real soon which will make Arkhitekton fully com ...
Most recent comment from Neuron Themes:Hi Alex,I am truly sorry for the late reply. Somehow we missed your ticket yesterday and we weren't working on the weekend.I will release an update real soon which will make Arkhitekton fully com ...
		
			
	
	
		 Renos_Demetriou
		
			
			
			issue with portfolio not showingClosed
		
		Renos_Demetriou
		
			
			
			issue with portfolio not showingClosed		
		
			 Dendrite - Creative Portfolio Theme
						  Updated December  7, 2020 at  4:50pm
			  4
  Dendrite - Creative Portfolio Theme
						  Updated December  7, 2020 at  4:50pm
			  4
				
				 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
		
			
	
	
		 shimkyn1385
		
			
			
			some small issuesClosed
		
		shimkyn1385
		
			
			
			some small issuesClosed		
		
			 Bifrost - Simple Portfolio WordPress Theme
						  Updated December  7, 2020 at  4:20pm
			  10
  Bifrost - Simple Portfolio WordPress Theme
						  Updated December  7, 2020 at  4:20pm
			  10
				
				 Most recent comment from Neuron:Hi,1) I've updated it manually but if you want to get notified when there's a new update on the theme, you can download the following plugin.- https://envato.com/market-plugin/2) I've  ...
Most recent comment from Neuron:Hi,1) I've updated it manually but if you want to get notified when there's a new update on the theme, you can download the following plugin.- https://envato.com/market-plugin/2) I've  ...
		
			
	
	
		 Martin
		
			
			
			No Demo ImportClosed
		
		Martin
		
			
			
			No Demo ImportClosed		
		
			 Crate - Minimalist WordPress Theme
						  Updated December  7, 2020 at  3:42pm
			  6
  Crate - Minimalist WordPress Theme
						  Updated December  7, 2020 at  3:42pm
			  6
				
				 Most recent comment from Neuron:Hi Martin,I've attached you the folder with Crate demo so now please upload it your self by going to Appearance > Import Demo Data > Switch to manual Import and import the XML file.Feel free to  ...
Most recent comment from Neuron:Hi Martin,I've attached you the folder with Crate demo so now please upload it your self by going to Appearance > Import Demo Data > Switch to manual Import and import the XML file.Feel free to  ...
		
			
	
	
		 acidoverride
		
			
			
			Search overlay doesnt cover whole page in FIrefox?Closed
		
		acidoverride
		
			
			
			Search overlay doesnt cover whole page in FIrefox?Closed		
		
			 Bifrost - Simple Portfolio WordPress Theme
						  Updated December  7, 2020 at  3:38pm
			  12
  Bifrost - Simple Portfolio WordPress Theme
						  Updated December  7, 2020 at  3:38pm
			  12
				
				 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.
Kind Regards, 
NeuronThemes
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.
Kind Regards, 
NeuronThemes
		
			
	
	
		 apendix
		
			
			
			Gallery plugins not working with your themeClosed
		
		apendix
		
			
			
			Gallery plugins not working with your themeClosed		
		
			 Centaurus - Creative Multipurpose WordPress Theme
						  Updated December  7, 2020 at  9:35am
			  11
  Centaurus - Creative Multipurpose WordPress Theme
						  Updated December  7, 2020 at  9:35am
			  11
				
				 Most recent comment from Neuron Themes:Hi,No worries, we will release an update which will solve the issue. We'll add it on the changelogKind Regards
Most recent comment from Neuron Themes:Hi,No worries, we will release an update which will solve the issue. We'll add it on the changelogKind Regards
		
			
	
	
		 d-tune
		
			
			
			Center logo and menu items (under the logo)Closed
		
		d-tune
		
			
			
			Center logo and menu items (under the logo)Closed		
		
			 Amartha - Modern Elementor WooCommerce Theme
						  Updated December  7, 2020 at  9:33am
			  2
  Amartha - Modern Elementor WooCommerce Theme
						  Updated December  7, 2020 at  9:33am
			  2
				
				 Most recent comment from Neuron:Hi,Sorry for the late reply,If you're using the default header, can you please provide me with an URL so I will check it. So if you're using a template header you can align them via Elemento ...
Most recent comment from Neuron:Hi,Sorry for the late reply,If you're using the default header, can you please provide me with an URL so I will check it. So if you're using a template header you can align them via Elemento ...
		
			
	
	
		 bupemarc
		
			
			
			Demo impòrtClosed
		
		bupemarc
		
			
			
			Demo impòrtClosed		
		
			 Bifrost - Simple Portfolio WordPress Theme
						  Updated December  7, 2020 at  9:12am
			  9
  Bifrost - Simple Portfolio WordPress Theme
						  Updated December  7, 2020 at  9:12am
			  9
				
				 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.The Studio Agency is displaying a template header - Side Menu Classic v2, so to edit the logo please go to Saved Templates >  ...
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.The Studio Agency is displaying a template header - Side Menu Classic v2, so to edit the logo please go to Saved Templates >  ...
		
			
	
	
		 jls29200
		
			
			
			Pagination WooCommerce ProductClosed
		
		jls29200
		
			
			
			Pagination WooCommerce ProductClosed		
		
			 Amartha - Modern Elementor WooCommerce Theme
						  Updated December  7, 2020 at  9:03am
			  2
  Amartha - Modern Elementor WooCommerce Theme
						  Updated December  7, 2020 at  9:03am
			  2
				
				 Most recent comment from Neuron Themes:Hi,I am sorry for the late reply we did not work on the weekend.Can you please provide me with your wp-admin, I will check it quickly.Kind Regards
Most recent comment from Neuron Themes:Hi,I am sorry for the late reply we did not work on the weekend.Can you please provide me with your wp-admin, I will check it quickly.Kind Regards
		
			
	
	
		 motherofcoral
		
			
			
			Uploaded theme doesnt have style pagesClosed
		
		motherofcoral
		
			
			
			Uploaded theme doesnt have style pagesClosed		
		
			 Amartha - Modern Elementor WooCommerce Theme
						  Updated December  7, 2020 at  8:52am
			  2
  Amartha - Modern Elementor WooCommerce Theme
						  Updated December  7, 2020 at  8:52am
			  2
				
				 Most recent comment from Neuron Themes:Hi,As, I have replied you in the other comment, we can continue there.- https://neuronthemes.ticksy.com/ticket/2622164Make sure do disable Elementor default fonts & colors.Feel free to ask for anythin ...
Most recent comment from Neuron Themes:Hi,As, I have replied you in the other comment, we can continue there.- https://neuronthemes.ticksy.com/ticket/2622164Make sure do disable Elementor default fonts & colors.Feel free to ask for anythin ...
		
										
													
						
