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Public Tickets

mohammadrihaan How to add menu Slider Revolution?Closed   Kyoto - Innovative Portfolio Theme for Creatives   Updated July 20, 2020 at 8:15am   1 Most recent comment from mohammadrihaan:How to add menu Slider Revolution? mohammadrihaan how to delete every other sectionClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated July 20, 2020 at 8:13am   2 Most recent comment from Neuron:Hi, I am closing this ticket, because we have replied you in the other ticket.- https://neuronthemes.ticksy.com/ticket/2471467Kind Regards mohammadrihaan Showcase full screen problem​ and Media Failed to import​Closed   Kyoto - Innovative Portfolio Theme for Creatives   Updated July 20, 2020 at 8:12am   4 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we did not work on the weekend.First you need to go to that page and edit it with Elementor, and since you do that you will hover at the top of the section and y ... Allie Rossignol InstallationClosed   Dendrite - Creative Portfolio Theme   Updated July 17, 2020 at 9:30am   4 Most recent comment from Neuron:Hi Allie,We're sorry other version of our theme got corrupted so we have installed you a new version of our Dendrite theme, and have imported you the Architecture demo, and now it works alright. ... Chris Carpenter Increase number of cross sells in cartClosed   Amartha - Modern Elementor WooCommerce Theme   Updated July 17, 2020 at 8:15am   2 Most recent comment from Neuron:Hi Chris,Can you please send us a screenshot to see what is showing on your screen on two products, because we can't understand at all what's going on.Feel free to ask for anything you need. ... Goncalo Product titleClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 16, 2020 at 8:42am   2 Most recent comment from Neuron:Hi Goncalo,We believe that you have solved that problem because we opened your page and clicked in the same product as in your screenshot. the title was showing, if there is another problem please let ... Maximilian Prinz Collumn mobile viewClosed   Amartha - Modern Elementor WooCommerce Theme   Updated July 15, 2020 at 8:10am   2 Most recent comment from Neuron:Hi,Can you please add the following code to Appearance > Customize > Additional CSS, so that will change the columns from 768px width and smaller to 2 columns. @media (max-width: 768px) {     .l-w ... edwardced FooterClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 14, 2020 at 8:10am   2 Most recent comment from Neuron:Hi Edward,There are two types of footers, the default one and with templates. You can change the footer layout by going at Appearance > Customize > Footer.If you want to use the default footer, you ca ... web-bushido Excerpt lengthClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 14, 2020 at 8:01am   2 Most recent comment from Neuron:Hi,If you are editing posts with Elementor - Neuron post element, the screenshot below shows you, how you can change the excerpt length in the posts element. - https://prnt.sc/the96uIf you want to ... Ahmad Tag Filter for BlogClosed   Mango - Portfolio for Creative   Updated July 13, 2020 at 10:00am   2 Most recent comment from Neuron Themes:Hi Ahmad,Unfortunately, filters are not included in the Blog Pages, you can create a portfolio page and include the blog categories, if that sounds alright to you. There's no other way.Kind Regar ... bacabange The lightbox not working when click imageClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated July 13, 2020 at 9:00am   2 Most recent comment from Neuron Themes:Hi,Please select the hover visibility to show. https://prnt.sc/tgrkj5After that the lightbox will be open, if you don't want the hover to be displayed, please go to the style settings and decreas ... BRidener Link Color & No UnderlineClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 13, 2020 at 8:52am   4 Most recent comment from Neuron:Hi,Can you please provide me with your wp-admin, we will add it quickly. So, we can see what's not working also.Feel free to ask for anything you need.Kind Regards amorphous header template setting ignoredClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 12, 2020 at 8:51pm   4 Most recent comment from Neuron Themes:You're welcome anytime, feel free to ask for anything you need.Kind Regards oiplondon Projects - issue when addingClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated July 12, 2020 at 8:51pm   3 Most recent comment from Neuron Themes:Hi,Glad to know that you've managed to solve that one, feel free to ask for anything you need.Kind Regards mohammadrihaan how to import demo?Closed   Kyoto - Innovative Portfolio Theme for Creatives   Updated July 12, 2020 at 8:50pm   2 Most recent comment from Neuron Themes:Hi Mohammed,I have replied you in the other ticket.- https://neuronthemes.ticksy.com/ticket/2470462/Kind Regards