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Public Tickets

luka_brandcare UpdateClosed   Bifrost - Simple Portfolio WordPress Theme   Updated August 26, 2020 at 8:05am   4 Most recent comment from Neuron Themes:Hi Luka,Please install the following plugin.- https://envato.com/market-plugin/It will allow you to update from the WordPress dashboard.Kind Regards drawwwn UpdateClosed   Bifrost - Simple Portfolio WordPress Theme   Updated August 25, 2020 at 4:43pm   6 Most recent comment from Neuron Themes:No, you won't lose it. You can install it again at Appearance > Install Plugins, the neuron core plugin is included in the theme itself.Kind Regards sdidee logo home pageClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 25, 2020 at 4:25pm   2 Most recent comment from Neuron Themes:Hi,In the theme you can either use the header that comes as default where you can upload the logo from Customizer and manage it from there or via Elementor where you can create headers and assign them ... Alex HTTP2 problemClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 25, 2020 at 4:25pm   2 Most recent comment from Neuron Themes:Hi Alex,HTTP2 belongs more to the server than WordPress itself, actually it belongs 100% there. Can you please have a look into this article, it explains how you can enable it.- https://www.collectiv ... Alex Newsletter Subscription and BenefitsClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 25, 2020 at 9:12am   4 Most recent comment from Neuron:Hi,Creating a new subscribe & download form is pretty much the same as creating a new post or page, only with some extra options. If you are satisfied with the preview you can save the form and place ... acidoverride "Carret" sub nav indicator positioning outClosed   Bifrost - Simple Portfolio WordPress Theme   Updated August 25, 2020 at 8:58am   2 Most recent comment from Neuron:Hi,Can you please provide me with an URL, we'll check why that is happening.Feel free to ask for anything you need.Kind Regards acidoverride Problem with search overlay.Closed   Bifrost - Simple Portfolio WordPress Theme   Updated August 25, 2020 at 8:26am   4 Most recent comment from Neuron:Hi,Okay, we'll be here to help you anytime.Kind Regards Alex Adjust Contact InfoClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 25, 2020 at 8:01am   2 Most recent comment from Neuron Themes:Hi Alex,Please search in Appearance > Widgets, go to the Footer Sidebars and you'll find the text widgets there.Feel free to ask for anything you need.Kind Regards acidoverride Footer totally disappears when template is set in customiser?Closed   Bifrost - Simple Portfolio WordPress Theme   Updated August 25, 2020 at 8:00am   4 Most recent comment from Neuron Themes:Glad to know, feel free to ask for anything you need.There's a known issue, we'll fix it on the upcoming updates.Kind Regards andreab18 How to add category descriptionClosed   Amartha - Modern Elementor WooCommerce Theme   Updated August 24, 2020 at 11:36am   2 Most recent comment from Neuron Themes:Hi,I have replied you in the other ticket, let's continue the talking there.Kind Regards KajaKubiczek button linkClosed   Bifrost - Simple Portfolio WordPress Theme   Updated August 24, 2020 at 9:13am   2 Most recent comment from Neuron:Hi,Have you managed to solve it because we're not seeing any button at the bottom of your portfolio item.- https://prnt.sc/u4uiu1If not, can you please provide us with your wp-admin to see what&# ... kaagency Issue with CustomizationsClosed   Amartha - Modern Elementor WooCommerce Theme   Updated August 24, 2020 at 9:05am   4 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Please add the following code to Appearance > Customize > Additional CSS, and set to it the color you want, so it will change ... marcusjmcd RefundClosed   Bifrost - Simple Portfolio WordPress Theme   Updated August 24, 2020 at 8:39am   2 Most recent comment from Neuron Themes:Hi,We have already accepted your refund request.Kind Regards leeloosha updated Wordpress and I cant access costumizeClosed   Amartha - Modern Elementor WooCommerce Theme   Updated August 21, 2020 at 7:58am   2 Most recent comment from Neuron:Hi,Please install a plugin called Kirki and that should fix it.- https://wordpress.org/plugins/kirki/Feel free to ask for anything you need.Kind Regards leeloosha Social Sharing in NeuronThemes AmarthaClosed   Amartha - Modern Elementor WooCommerce Theme   Updated August 20, 2020 at 9:10am   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes