Public Tickets
Rachid de Wind
Media Gallery IconsClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 1, 2021 at 10:13am
8
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Unfortunately, you can't add it because it needs to add some custom code and our support doesn't fully support it, ...
jesussuarez
PluginsClosed
Amartha - Modern Elementor WooCommerce Theme
Updated March 1, 2021 at 10:11am
5
Most recent comment from Neuron:Hi,
We can help you to solve the problems that you will face while you're using our Amartha theme, but if you have already decided not to use the Amartha, sure we'll accept a refund request, ...
Gisela
Bifrost updating 2.0Closed
Bifrost - Simple Portfolio WordPress Theme
Updated March 1, 2021 at 9:44am
2
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Please make sure that you're running the latest version of the Bifrost theme and Neuron Core plugin.
Bifrost Theme Versi ...
Sara
Testi menù su versione mobileClosed
Amartha - Modern Elementor WooCommerce Theme
Updated March 1, 2021 at 9:34am
2
Most recent comment from Neuron:Hi Sara,I am very sorry for the late reply, we were not working on the weekend.Can you please add the following style at Appearance > Customize > Additional CSS.
.elementor-21104 .elementor-element.el ...
Sara
sistemare immagini BLOGClosed
Amartha - Modern Elementor WooCommerce Theme
Updated March 1, 2021 at 9:33am
2
Most recent comment from Neuron:Hi Sara,I am very sorry for the late reply, we were not working on the weekend.Can you please attach me a link to a blog post that is having this issue with the images, because I've checked them ...
Shakermaker123
Wordpress crashes when activating redux framework pluginClosed
Proton - Minimal Portfolio Theme
Updated February 25, 2021 at 5:18pm
5
Most recent comment from Neuron Themes:Hi,I am very sorry for the late reply.Can you please provide us with WordPress admin and FTP if that's possible? We'll solve it out quick, so we can release an update and see why this is hap ...
Graeme Redshaw-Boxwell
Installation and start-upClosed
Amartha - Modern Elementor WooCommerce Theme
Updated February 25, 2021 at 5:07pm
3
Most recent comment from Neuron Themes:Hi Graeme,Glad to know that you've managed to solve it out.Feel free to ask for anything you need.Kind Regards
Licua
Update wrong HELP!Closed
Bifrost - Simple Portfolio WordPress Theme
Updated February 24, 2021 at 9:45am
18
Most recent comment from Neuron Themes:Hi Licua,It seems like you have updated the site to the latest version, so I don't have to install staging.Can you please check it again, it seems like minifying & combining the JS via the autop ...
Rob Snow
Pinterest buttonsClosed
Bifrost - Simple Portfolio WordPress Theme
Updated February 24, 2021 at 9:26am
8
Most recent comment from Neuron Themes:Hi Rob,I am sorry for the late reply, the reason why it took so long is that we're pretty confused, we're giving the same parameters as Pinterest is doing, but we're able to see as it ...
rasilka
Menu header on mobileClosed
Bifrost - Simple Portfolio WordPress Theme
Updated February 23, 2021 at 7:35pm
6
Most recent comment from Neuron:Hi Rasa,For the desktop, I've removed the content width that you've set in the section and now it's alright, please check the attached screenshot.- https://prnt.sc/1050xxzAlso for the m ...
boru99
Ajax add-to-cart does not work when theme activeClosed
Bifrost - Simple Portfolio WordPress Theme
Updated February 23, 2021 at 9:02am
6
Most recent comment from Neuron Themes:Hi Patrick,You're very welcome, feel free to ask for anything you needKind Regards
grinsekaetzchen
bugs after updates no animations loadingClosed
Bifrost - Simple Portfolio WordPress Theme
Updated February 23, 2021 at 8:20am
10
Most recent comment from Neuron:Hi,Can you please add the following code at Appearance > Customize > Additional CSS?
.theme-loader {
display: none !important;
}
.wow {
visibility: visible !important;
opacity: ...
munna695
How to show latest posts automatically in Blog boxed metro layoutClosed
Bifrost - Simple Portfolio WordPress Theme
Updated February 23, 2021 at 8:06am
10
Most recent comment from Neuron:Hi,I'm so sorry for the late reply, we were not working at the weekend and I missed your ticket.Can you please add the following code at Appearance > Customize > Additional CSS.
.my-custom-metro ...
Jill
Refund pleaseClosed
Bifrost - Simple Portfolio WordPress Theme
Updated February 22, 2021 at 8:24am
2
Most recent comment from Neuron Themes:Hi Jill,As for the demo data, we'll help you to achieve what you're looking to achieve.If you have decided not to stay with the theme, we can accept the refund.- https://themeforest.net/refu ...
bandaseternas
Logo customizationClosed
Centaurus - Creative Multipurpose WordPress Theme
Updated February 19, 2021 at 5:12pm
22
Most recent comment from Neuron:Hi,PHP Recommendations
Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000
If you don’t have access to the php.ini fi ...