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Public Tickets

digital1820 Footer and single product page setting is not in single placeClosed   Amartha - Modern Elementor WooCommerce Theme   Updated February 15, 2021 at 8:07am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.You can set your footer at Appearance > Customize > Footer > General, and it will be displayed for the entire site, but if you ... Kablambi Change Header LogoClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated February 15, 2021 at 8:05am   2 Most recent comment from Neuron:Hi,Please go to Dashboard > Saved Templates and check which header template you're using and change the logo there.How to edit the Header Template?In the theme you can either use the header that ... Rachael hiding image title on basic galleryClosed   Amartha - Modern Elementor WooCommerce Theme   Updated February 10, 2021 at 9:07am   2 Most recent comment from Neuron Themes:Hi Rachel,There's a small trick to remove the title, simply add the following style in Custom CSS. .elementor-slideshow__title {     display: none !important; }Feel free to ask for anything y ... ctangmo Apple/Google Pay appearanceClosed   Amartha - Modern Elementor WooCommerce Theme   Updated February 9, 2021 at 4:19pm   12 Most recent comment from Neuron:Hi,I am so sorry for the late reply, we weren't working at the weekend, and yesterday I missed your ticket, I apologize.I will take a depth look into it and try to figure out what's going on ... aysuuu Internet Explorer problemClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated February 9, 2021 at 8:14am   4 Most recent comment from Neuron Themes:Hi Aysu,You can check it here.- https://themeforest.net/item/centaurus-creative-multipurpose-wordpress-theme/22884779#item-description__changelogThe changelog is there, the latest version is 1.1.6.Fee ... janisbrod Social icons asymmetricalClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 8, 2021 at 7:48pm   2 Most recent comment from Neuron:Hi Janisbrod,I've checked your website, and the social icons on the header seem to be perfectly aligned with the content.- https://prnt.sc/yqzak4Or there's any other issue?Feel free to ask f ... Wilhelmusvlug can't update the dendrite themeClosed   Dendrite - Creative Portfolio Theme   Updated February 5, 2021 at 5:17pm   7 Most recent comment from Neuron Themes:Hi,Please check it again, you can go to Dashboard > Updates and click check again.Kind Regards blbngroup Getting critical Error messageClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 5, 2021 at 5:17pm   3 Most recent comment from Neuron Themes:Hi,We're sorry for the late reply, can you please provide us with your wp-admin? So, we can test it and see why that is not working properly(as it should normally). Even FTP would do the job.Mak ... fitnitiative Adding comments section to blog post template moved my sidebar to the bottomClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 5, 2021 at 5:03pm   12 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Hilario_del_Vaso Portfolio, blog and media gallery items not showingClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated February 4, 2021 at 8:35pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Barbara_P Neuron Elements Media Gallery Lightbox issueClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 4, 2021 at 5:00pm   8 Most recent comment from Neuron:Thank you,Wish you all the best Federico Portfolio preferencesClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 4, 2021 at 8:49am   2 Most recent comment from Neuron Themes:Hi Federico,You can try the Duplicator plugin.- https://wordpress.org/plugins/duplicate-post/You can duplicate the portfolio items that seem okay and fit your needs.Kind Regards Charles-Victor TASSERIE Responsive theme is not workingClosed   Soma - Creative WooCommerce Theme   Updated February 3, 2021 at 9:01am   19 Most recent comment from Neuron:Hi Charles-Victor TASSERIE,I am so sorry for the late reply, somehow I missed your ticket.I've updated the code that I've added before once again, and I'm really sure that it will work ... OraLaboraStudio Map / ElementorClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 3, 2021 at 8:29am   17 Most recent comment from Neuron Themes:Hi,We're facing the same issue with WP Rocket and our isotope.- https://docs.wp-rocket.me/article/278-common-issues-with-lazyloadGrid layouts that use fixed positioning/fixed widths e.g. some im ... Wilhelmusvlug connection with website is lost when trying to save an updateClosed   Dendrite - Creative Portfolio Theme   Updated February 2, 2021 at 4:36pm   2 Most recent comment from Neuron:Hi,Please make sure that you're running the latest version of the {THEME} theme and Neuron Core plugin, because as you can see from the changelog we've made the theme fully compatible with t ...