Okay

Public Tickets

Stilknecht Backend loads very slowlyClosed   Dendrite - Creative Portfolio Theme   Updated March 8, 2021 at 7:34pm   2 Most recent comment from Neuron:Hi Rüdiger,Please make sure that you're running the latest version of the Dendrite theme. Dendrite Theme Version 1.2.7 You can update the theme directly on your dashboard, via the plugin below ... Stilknecht Media Library not workingClosed   Dendrite - Creative Portfolio Theme   Updated March 8, 2021 at 7:23pm   2 Most recent comment from Neuron:Hi,Can you please read the article below on how to fix it?- https://wpengine.com/resources/troubleshooting-wordpress-media-library/Feel free to ask for anything you need,Kind Regards Mirceanikkels Make carousell image fully clickableClosed   Amartha - Modern Elementor WooCommerce Theme   Updated March 6, 2021 at 5:53pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Sara Fascia Viola StoreClosed   Amartha - Modern Elementor WooCommerce Theme   Updated March 5, 2021 at 9:02pm   2 Most recent comment from Neuron:Hi Sara,We've hidden these options since there are custom options that would affect ours. Can you please add the following PHP in your functions.php of the child theme or via the Code Snippets pl ... Sara Articolo BlogClosed   Amartha - Modern Elementor WooCommerce Theme   Updated March 5, 2021 at 8:59pm   2 Most recent comment from Neuron:Hi Sara,Can you please add the following code at Appearance > Customize > Additional CSS? .o-breadcrumb {     display: none !important; }Feel free to ask for anything you need.Kind Regards manupkp Imported theme not working rightClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 5, 2021 at 5:09pm   12 Most recent comment from Neuron:Hi,You've selected the same menu on mobile for both languages, so now I've checked the "One Page Menu - englanti" for the English Menu.- https://prnt.sc/10dt6uyFeel free to ask for anything ... anac_ No demo importClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated March 5, 2021 at 4:42pm   7 Most recent comment from Neuron:Hi,I saw that you haven't activated our Arkhitekton theme, so I've activated it but it's showing me the error "Sorry, you don't have permissions to access this page."So please chec ... thislife Social IconsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 5, 2021 at 4:30pm   4 Most recent comment from Neuron:Hi,That's happening because you've added a margin-right of 13% to the Social Media icons, so I've removed it and everything is alright now.- https://prnt.sc/10dsjyxFeel free to ask for ... liamfayle Website Loading Lag and ErrorClosed   Dendrite - Creative Portfolio Theme   Updated March 4, 2021 at 7:54am   2 Most recent comment from Neuron:Hi,1) I would suggest you three things about how to increase the speed of your website.  Compress images to lower resolutions and smaller image sizes.Use a cacher(we use w3 total cacher). https://w ... rawint Neuron Media GalleryClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 4, 2021 at 7:51am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes georgesf13 WP Rocket SettingsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 3, 2021 at 12:38pm   3 Most recent comment from georgesf13:Thank you very much.Here are the improvement I've seen with PageSpeed Insights:Mobile: from 38 to 86Desktop: from 86 to 93Great job guys !! alldayboutique Mobile Nav Hamburger MenuClosed   Amartha - Modern Elementor WooCommerce Theme   Updated March 3, 2021 at 10:00am   2 Most recent comment from Neuron:Hi,Can you please add the following code at Appearance > Customize > Additional CSS? .m-nav-menu--mobile-icon svg line {     stroke: red !important; }Feel free to ask for anything you need.Kind Re ... cmarclos Problems with the translation of the portfolio items with the WPML pluginClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 2, 2021 at 4:36pm   6 Most recent comment from Neuron:Hi,I'm seeing that you've managed to solve it, can you please tell me how did you solve it?- https://prnt.sc/10bfkb8- https://prnt.sc/10bfkwdFeel free to ask for anything you need.Kind Rega ... cosmo_handmade any here?Closed   Amartha - Modern Elementor WooCommerce Theme   Updated March 2, 2021 at 3:38pm   4 Most recent comment from Neuron:Hi, We've accepted the refund Kind Regards nshankar x (Close) Button not working in the search on mobileClosed   Amartha - Modern Elementor WooCommerce Theme   Updated March 1, 2021 at 3:46pm   5 Most recent comment from nshankar:Have already rated 5 :)