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Public Tickets

Revvsta Contacting the author of my themeClosed   Amartha - Modern Elementor WooCommerce Theme   Updated January 11, 2021 at 12:10pm   4 Most recent comment from Neuron:Hi Revvsta,Can you please provide me with your wp-admin, I will have a quick look and then I will send you the code to achieve those changes.Feel free to ask for anything you need.Kind Regards Revvsta Changing Menu hover + active effectClosed   Amartha - Modern Elementor WooCommerce Theme   Updated January 11, 2021 at 10:30am   2 Most recent comment from Neuron:Hi,I've already responded to another ticket from you for this issue.Feel free to ask for anything you need.Kind Regards Emil neuron coreClosed   Arteon — Multi-Purpose WordPress Theme   Updated January 11, 2021 at 9:53am   4 Most recent comment from Neuron:You are welcome anytime Emil, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes JakelaCour Portfolio Images not showing in SafariClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated January 11, 2021 at 8:51am   3 Most recent comment from Neuron Themes:Hi,Glad to know, feel free to ask for anything you need.Thank you very much for sharing it with us.Kind Regards zealhsu woocommerce shop pageClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated January 11, 2021 at 8:47am   2 Most recent comment from Neuron Themes:Hi,We’re sorry for the late reply, we got back working today, the replies time will get normal now(within a business day).Please make sure that you have installed and activated all required plugins. ... milsie Missing style.cssClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 11, 2021 at 8:43am   3 Most recent comment from Neuron Themes:Hi Milsie,We’re sorry for the late reply, we got back working today, the replies time will get normal now(within a business day).Glad to know, feel free to ask for anything you needKind Regards acidoverride Post date on embeded templatesClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 11, 2021 at 8:37am   4 Most recent comment from Neuron Themes:Hi,We’re sorry for the late reply, we got back working today, the replies time will get normal now(within a business day).Unfortunately, we're not able to edit that. Since that belongs to Eleme ... Varun Deleted demo products still showing up on Shop PageClosed   Amartha - Modern Elementor WooCommerce Theme   Updated January 10, 2021 at 7:59pm   15 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Antoniopipolo Mozilla compatibilityClosed   Soma - Creative WooCommerce Theme   Updated January 10, 2021 at 7:58pm   4 Most recent comment from Neuron:Hi, I'm sorry for the late reply, we're on holiday and we're working with a limited staff. Can you please add the following code at Appearance > Customize > Additional CSS? .wow {    ... audreymarianne Media Gallery not workingClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated January 10, 2021 at 7:56pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes ohsocoy Core Plugin Elementor ProblemClosed   Torfa - Multi-Concept Agency Theme   Updated January 8, 2021 at 12:12pm   4 Most recent comment from Neuron:Hi,Sorry for the late reply,I've just installed a fresh copy of the Neuron Core plugin to your website, and now the editor is working alright.Feel free to ask for anything you need.Kind Regards aoifekel Search box duplicatedClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated January 7, 2021 at 9:16pm   4 Most recent comment from Neuron Themes:Glad to know, feel free to ask for anything that you need Kind Regards Sasan Saidi No response - refundClosed   Proton - Minimal Portfolio Theme   Updated January 7, 2021 at 8:30pm   2 Most recent comment from Neuron Themes:Hi Sasan,We're sorry for the misunderstanding, there are 2 support agents, and their tickets are separated. They are both on holiday, so it really doesn't depend on how they perform their ti ... S-Y Unfortunately, the files will not decompose at all.Closed   Bifrost - Simple Portfolio WordPress Theme   Updated January 7, 2021 at 8:17pm   3 Most recent comment from Neuron Themes:Hi,Glad to know, feel free to ask for anything you needKind Regards Mike Carpenter Theme UpdateClosed   Proton - Minimal Portfolio Theme   Updated January 6, 2021 at 7:54pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes