Public Tickets
farawaydesign
missing demoClosed
Bifrost - Simple Portfolio WordPress Theme
Updated August 11, 2020 at 7:53am
12
Most recent comment from Neuron:Hi,Can you please sent us a screenshot of the sliders that aren't imported.Feel free to ask for anything you need.Kind Regards
zgdesign
HTML formatting in Portfolio TitelClosed
Dendrite - Creative Portfolio Theme
Updated August 9, 2020 at 8:47pm
2
Most recent comment from Neuron Themes:Hi,Please upload the following file into the child theme of Dendrite or into the main theme.Feel free to ask for anything you need.Kind Regards
luka_brandcare
Disfigured WooComerce PageClosed
Bifrost - Simple Portfolio WordPress Theme
Updated August 9, 2020 at 8:14pm
8
Most recent comment from Neuron Themes:Hi,Glad to know that you fixed it.Feel free to ask for anything you need.Kind Regards
Fortune
Too complicated, not at all like the Demo!!Closed
Bifrost - Simple Portfolio WordPress Theme
Updated August 4, 2020 at 8:11am
4
Most recent comment from Neuron Themes:Hi FortuneThe refund is accepted, I hope in the future with our new products will change your mind.Kind Regards
Dezainitweb
search productClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated August 3, 2020 at 9:09am
2
Most recent comment from Neuron Themes:Hi,I am very sorry for the late reply, we did not work on the weekend.Sure, please go to Appearance > Customize > Utility > Search Page.Kind Regards
apostolos1980
Arrow to move up on the pageClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated August 3, 2020 at 8:06am
13
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.6) Please go and edit that post and at the layout you're having an animation to fade in up so please set it to none and i ...
iamclinthughes
Breadcrumbs on product pagesClosed
Amartha - Modern Elementor WooCommerce Theme
Updated July 30, 2020 at 9:28am
2
Most recent comment from Neuron:Hi,
Yes you can have that, so please go to the product edit and then scroll down to the general settings and you will see the breadcrumb part and please select it to be shown.
- https://prnt.sc/tr228 ...
saad couitro
mobile viewClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated July 30, 2020 at 9:17am
4
Most recent comment from Neuron:Hi,I am sorry but such thing is not possible, it requires a lot of extra work to get that done. Unfortunately, support does not cover that work.Feel free to ask for anything you need.Kind Regards
gregodesign
Responsive themeClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated July 28, 2020 at 9:39am
2
Most recent comment from Neuron:Hi,Each thumbnail when you activate the resizer is added with diffrent adaptive images for many devices.Can you please provide us with an URL, so we can check the thumbnail resizing and their URL.Ki ...
Mitch Pangallo
Error code: could not copy file. arteon/woocommerce/iconClosed
Arteon — Multi-Purpose WordPress Theme
Updated July 28, 2020 at 9:01am
8
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
a_yermolin
Underline instead crossed-out menuClosed
Amartha - Modern Elementor WooCommerce Theme
Updated July 28, 2020 at 8:44am
5
Most recent comment from Neuron Themes:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Joaquin
redux framework: Creating default object from empty valueClosed
Dendrite - Creative Portfolio Theme
Updated July 28, 2020 at 8:42am
4
Most recent comment from Neuron Themes:Hi,Can you access the File Manager? If that's possible, please provide me with your ftp and I will fix it quick.Kind Regards
bigfatpic
cannot lift the portfolio to the top of the pageClosed
Bifrost - Simple Portfolio WordPress Theme
Updated July 27, 2020 at 9:23am
31
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please add the following style to Appearance > Customize > Additional CSS.
.m-nav-menu--mobile {
z-index: 100; ...
oiplondon
Page speed issueClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated July 27, 2020 at 9:10am
2
Most recent comment from Neuron Themes:Hi Piotr,I would suggest you three things how to increase the speed of your website.
1) Compress images to lower resolutions and smaller image sizes.
2) Use a cacher(we use w3 total cacher). https:/ ...
PlafAgency
Edit Post LayoutClosed
Arteon — Multi-Purpose WordPress Theme
Updated July 27, 2020 at 8:32am
4
Most recent comment from Neuron:Hi,If you're editing that page with Elementor you can add a new section at the top and then edit it.You can add a new section at the top by hovering at the first section you have right now and th ...