Public Tickets
thewebstylist
Feature Request - Interactive Links on Mobile to pls show featured image when pressed onceClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 30, 2020 at 4:00pm
6
Most recent comment from Neuron Themes:Hi,
I am very sorry for the very late reply, I really hope for an understanding in these harsh times, hope you and your family are safe from this situation.
1) I don't know why Elementor disable ...
Andi_DomDom
error in portfolio galleryClosed
Proton - Minimal Portfolio Theme
Updated March 30, 2020 at 9:43am
2
Most recent comment from Neuron Themes:Hi Andi,
I am very sorry for the very late reply, I really hope for an understanding in these harsh times, hope you and your family are safe from this situation.ACF plugin just made a huge update and ...
marta
pagina genitoreClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated March 29, 2020 at 7:02pm
3
Most recent comment from Neuron Themes:Hi Marta,Sorry for the late reply.Glad to know that you've managed to solve it out, stay safeFeel free to ask for anything you need.Kind Regards
alvaroreyesacebal
Errors everytimeClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 29, 2020 at 7:01pm
15
Most recent comment from Neuron Themes:Thanks Alvaro, stay safe and good luck building the websiteKind Regards
royaldodo974
DOESN'T WORKClosed
Torfa - Multi-Concept Agency Theme
Updated March 27, 2020 at 1:57pm
2
Most recent comment from Neuron Themes:Hi,I have already accepted your refund.Kind Regards
Junho
Data import failedClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 27, 2020 at 1:48pm
4
Most recent comment from Neuron Themes:Hi Junho,Unfortunately, videos an other types are supported only in the Elementor type of the portfolio item. The side and vertical portfolio supports only images.Feel free to ask for anything you nee ...
Luis Miguel Ordonez
Second homepageClosed
Arteon — Multi-Purpose WordPress Theme
Updated March 27, 2020 at 1:18pm
12
Most recent comment from Neuron Themes:Hi Luis,Unfortunately, google has made with money their google map API key.You have up to 25000 visits free in the API Key.- https://elfsight.com/blog/2018/06/how-to-get-google-maps-api-key-guide/Kin ...
YDCrea
Slower theme of the worldClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated March 27, 2020 at 12:29pm
2
Most recent comment from Neuron Themes:Hi,I would suggest you three things how to increase the speed of your website.
1) Compress images to lower resolutions and smaller image sizes.
2) Use a cacher(we use w3 total cacher). https://wordp ...
shihmin0514
Vertical Portfolio V8Closed
Bifrost - Simple Portfolio WordPress Theme
Updated March 27, 2020 at 12:27pm
13
Most recent comment from Neuron Themes:You're welcome anytime, feel free to ask for anything you needKind Regards
emanuela
A SERIOUS PROBLEMClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 27, 2020 at 12:26pm
13
Most recent comment from Neuron Themes:Hi Emanuela,Glad to know, feel free to ask for anything you need.Kind Regards
philschorr
Search ResultsClosed
Arteon — Multi-Purpose WordPress Theme
Updated March 27, 2020 at 12:15pm
4
Most recent comment from Neuron Themes:You're welcome anytime, feel free to ask for anything you need.Kind Regards
dignityy
ResolutionClosed
Amartha - Modern Elementor WooCommerce Theme
Updated March 27, 2020 at 12:14pm
8
Most recent comment from Neuron Themes:No worries, you're welcome anytime.Kind Regards
alvaroreyesacebal
Getting errors when importing templatesClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 26, 2020 at 5:59pm
10
Most recent comment from alvaroreyesacebal:Ok, you can close this ticket.
royaldodo974
Impossible to install the themeClosed
Torfa - Multi-Concept Agency Theme
Updated March 26, 2020 at 1:43pm
4
Most recent comment from Neuron Themes:Hi,I am very sorry for your experience with Torfa, we highly believe that there was a misunderstanding. The plugin works without any problem with Elementor or any other plugin.You could write us here ...
Addy
Elementor plugin gives this errorClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated March 25, 2020 at 9:09pm
9
Most recent comment from Neuron Themes:Hi Addy,I am sorry for the late reply, I really hope for an understanding in these times.Unfortunately, you can not edit the archive pages directly. You can create pages that represents the categories ...