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Public Tickets

Etnika change this is a demoClosed   Amartha - Modern Elementor WooCommerce Theme   Updated August 31, 2020 at 8:30am   6 Most recent comment from Neuron Themes:Hi Etnika,Unfortunately, the WP information is not working, please check it again.We have released an update which fixes the issue of WooCommerce. So, please install a fresh copy of Amartha from Them ... Dezainitweb woocommerce php out of daterClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 31, 2020 at 8:00am   2 Most recent comment from Neuron Themes:Hi,Please install a fresh copy from ThemeForest, we have already fixed that.Kind Regards Alex Speed Loading SiteClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 30, 2020 at 8:09pm   8 Most recent comment from Alex:I could make the page work again... but still.. it has so many issues and I don't know what to do exactly now..- how can I make it faster?- how to make the page work every time and not just somet ... Alex Theme has old WooCommerce DataClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 29, 2020 at 8:35pm   1 Most recent comment from Alex:Hi there,in my Dashboard there is the information, that the Theme Arkhitekton has some old preset files for WooCommerce. They have to be updated. Here is the report:`### WordPress Environment ### Wor ... modelityltd WooCommerce template filesClosed   Bifrost - Simple Portfolio WordPress Theme   Updated August 27, 2020 at 4:46pm   2 Most recent comment from Neuron Themes:Hi,Sure, these are the latest versions.Bifrost Theme Version : v 2.1.4Neuron Core Plugin Version : v 2.1.2You can use the plugin below to update from WordPress.- https://envato.com/market-plugin/Ki ... KochJ excessive use of !importantClosed   Bifrost - Simple Portfolio WordPress Theme   Updated August 27, 2020 at 1:44pm   3 Most recent comment from KochJ:can't wait for it! it's so annoying to override all those !importants SabienT WPBakery Page BuilderClosed   Proton - Minimal Portfolio Theme   Updated August 27, 2020 at 9:08am   2 Most recent comment from Neuron Themes:Hi Sabien,I have replied you in the other ticket, let's continue the talking thereKind Regards luka_brandcare UpdateClosed   Bifrost - Simple Portfolio WordPress Theme   Updated August 26, 2020 at 8:05am   4 Most recent comment from Neuron Themes:Hi Luka,Please install the following plugin.- https://envato.com/market-plugin/It will allow you to update from the WordPress dashboard.Kind Regards drawwwn UpdateClosed   Bifrost - Simple Portfolio WordPress Theme   Updated August 25, 2020 at 4:43pm   6 Most recent comment from Neuron Themes:No, you won't lose it. You can install it again at Appearance > Install Plugins, the neuron core plugin is included in the theme itself.Kind Regards sdidee logo home pageClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 25, 2020 at 4:25pm   2 Most recent comment from Neuron Themes:Hi,In the theme you can either use the header that comes as default where you can upload the logo from Customizer and manage it from there or via Elementor where you can create headers and assign them ... Alex HTTP2 problemClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 25, 2020 at 4:25pm   2 Most recent comment from Neuron Themes:Hi Alex,HTTP2 belongs more to the server than WordPress itself, actually it belongs 100% there. Can you please have a look into this article, it explains how you can enable it.- https://www.collectiv ... Alex Newsletter Subscription and BenefitsClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 25, 2020 at 9:12am   4 Most recent comment from Neuron:Hi,Creating a new subscribe & download form is pretty much the same as creating a new post or page, only with some extra options. If you are satisfied with the preview you can save the form and place ... acidoverride "Carret" sub nav indicator positioning outClosed   Bifrost - Simple Portfolio WordPress Theme   Updated August 25, 2020 at 8:58am   2 Most recent comment from Neuron:Hi,Can you please provide me with an URL, we'll check why that is happening.Feel free to ask for anything you need.Kind Regards acidoverride Problem with search overlay.Closed   Bifrost - Simple Portfolio WordPress Theme   Updated August 25, 2020 at 8:26am   4 Most recent comment from Neuron:Hi,Okay, we'll be here to help you anytime.Kind Regards Alex Adjust Contact InfoClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 25, 2020 at 8:01am   2 Most recent comment from Neuron Themes:Hi Alex,Please search in Appearance > Widgets, go to the Footer Sidebars and you'll find the text widgets there.Feel free to ask for anything you need.Kind Regards