Okay
  Public Ticket #2630970
products not showing in the website
Closed

Comments

  • prinsenstudio started the conversation
    December 14, 2020 at 8:01am

    Hi, 

    my products are showing in a shop category, however when I navigate away and come back, they are gone. using SHIFT REFRESH works to bring them back, but this is not the idea.


    Any thoughts what could be the issue ?

    Thank you

  •  675
    Neuron replied
    December 14, 2020 at 9:53am

    Hi,

    Can you please tell me on what browser is this happening, I am trying it on Chrome & Safari(Macbook 2020).

    Kind Regards

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  • prinsenstudio replied
    December 14, 2020 at 9:59am

    Hi, thank you for your help. It's happening on 

    . iPhone 6

    . Safari 13.1.3 (MacBook Pro (13-inch, 2017)

    . Chrome 87.0.4280.88 (Officiële build) (x86_64) (MacBook Pro (13-inch, 2017) 

    . in my front page is a shop embedded that does not show.

  •  869
    Neuron replied
    December 14, 2020 at 8:21pm

    Hi,

    We've already responded to you on another ticket for this.

    Feel free to ask for anything you need.

    Kind Regards


  • prinsenstudio replied
    December 14, 2020 at 9:15pm

    Thank you, I will keep an eye on how this goes. 

  •  869
    Neuron replied
    December 15, 2020 at 2:16pm

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes