Public Tickets
prinsenstudio
products do not appearClosed
Centaurus - Creative Multipurpose WordPress Theme
Updated December 21, 2020 at 11:43am
4
Most recent comment from Neuron:Glad to know that you've managed to solve itFeel free to ask for anything you need.Kind Regards
linsol
One click demo import not workingClosed
Bifrost - Simple Portfolio WordPress Theme
Updated December 18, 2020 at 2:16pm
6
Most recent comment from Neuron:Hi Line,Please read the article below and follow the instructions on how to fix Error 500.- https://azelab.freshdesk.com/support/solutions/articles/19000068055-can-t-import-demo-data-internal-server- ...
Hille Hackenfort
The Portfolio and Testimonial Carousel are not displayed on SafariClosed
Bifrost - Simple Portfolio WordPress Theme
Updated December 17, 2020 at 3:56pm
10
Most recent comment from Neuron Themes:Hi Hille,Can you please clear the cache on these devices. Everything is showing correct to our devices.See the uploads, I've made tests exactly on your website on 4 different devices, images are ...
Patjo
Menu cannot be changeClosed
Bifrost - Simple Portfolio WordPress Theme
Updated December 17, 2020 at 3:39pm
4
Most recent comment from Neuron Themes:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Rob Snow
ShopClosed
Bifrost - Simple Portfolio WordPress Theme
Updated December 17, 2020 at 3:37pm
2
Most recent comment from Neuron Themes:Hi Rob,1) Unfortunately, that's not possible, since the shop is an archive page, and shop archives are not editable in Bifrost, you can edit the page normally and go to the options of hero(set t ...
Rob Snow
BitFrost FooterClosed
Bifrost - Simple Portfolio WordPress Theme
Updated December 16, 2020 at 7:54pm
12
Most recent comment from Neuron:Hi,Glad to know that you have found what was causing the issue.Feel free to ask for anything you need.Kind Regards
Rob Snow
Footer issues continueClosed
Bifrost - Simple Portfolio WordPress Theme
Updated December 15, 2020 at 8:37pm
4
Most recent comment from Neuron Themes:Hi Rob,Glad to know, feel free to ask for anything that you needKind Regards
prinsenstudio
product page, Neuron Theme PluginClosed
Centaurus - Creative Multipurpose WordPress Theme
Updated December 15, 2020 at 2:51pm
9
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
prinsenstudio
products not showing in the websiteClosed
Centaurus - Creative Multipurpose WordPress Theme
Updated December 15, 2020 at 2:16pm
6
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
prinsenstudio
product categoriesClosed
Centaurus - Creative Multipurpose WordPress Theme
Updated December 15, 2020 at 2:16pm
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
prinsenstudio
SKU on product pageClosed
Centaurus - Creative Multipurpose WordPress Theme
Updated December 14, 2020 at 7:44pm
8
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Ron McDougall
Portfolio Item Gallery not functioningClosed
Proton - Minimal Portfolio Theme
Updated December 14, 2020 at 12:52pm
4
Most recent comment from Neuron Themes:Glad to know, feel free to ask for anything you needKind Regards
mejisan
headerClosed
Kyoto - Innovative Portfolio Theme for Creatives
Updated December 14, 2020 at 9:03am
3
Most recent comment from Neuron:Hi,Have you managed to solve the issue, because the header is showing alright for us.- https://prnt.sc/w286diFeel free to ask for anything you need.Kind Regards
IT SCH
Content showing up as ItalicClosed
Arteon — Multi-Purpose WordPress Theme
Updated December 14, 2020 at 8:46am
4
Most recent comment from Neuron Themes:Hi,Glad to know, feel free to ask for anything you need.Kind Regards
mejisan
Product title font size on mobileClosed
Kyoto - Innovative Portfolio Theme for Creatives
Updated December 14, 2020 at 8:30am
2
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working at the weekend.Please add the following code at Appearance > Customize > Additional CSS with the font size you want.
@media(max-width:768px) ...