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Public Tickets

Aleksandra incorrect website responsivenessClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated June 5, 2023 at 12:46am   6 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please take a look at the following article on how to fix the issue?- https://neuronthemes.com/how-to-fix-cannot-modi ... Joaquín I can't activate the licenseClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated May 30, 2023 at 1:06am   8 Most recent comment from Neuron:Hi,If you have repeatedly encountered the HTTP Error 500 while trying to activate your Neuron license, it might be worth reaching out to the server administrators or technical support for the website ... Aafridi Sk Side DrawerClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated May 26, 2023 at 12:41am   4 Most recent comment from Neuron:Hi, Please make sure that you're running the latest version of the Neuon Builder plugin, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > ... Aafridi Sk Parallax Home Not WorkingClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated May 19, 2023 at 1:02am   3 Most recent comment from Neuron:Hi Aafridi,I've just imported the missing slider revolution template, you can edit them by going to Dashboard > Slider Revolution.You can take a look at the Documentation of the theme, and als ... Aafridi Sk Unable to setup themeClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated May 12, 2023 at 8:30pm   9 Most recent comment from Neuron:Hi, This can be caused by a plugin, can you please go and deactivate all of the plugins besides those that are required by the theme and check if the issue is gone, if so, then activate them one by o ... Ismar Error 403Closed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated May 1, 2023 at 11:54pm   4 Most recent comment from Neuron:Hi,I apologize for the delayed response to your message. My team and I have just returned from a holiday, and we are working diligently to get caught up on all outstanding matters. Thank you for your ... Javier Modifying a theme layout I can't access through the Elementor editorClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated April 26, 2023 at 11:20pm   6 Most recent comment from Neuron:Hi, I apologize for the delayed response. We are currently on holiday until May 1st, but please know that we are working to address your concerns as they come in. While we may not be able to respond a ... David How do you edit the breadcumb on subpages so the 'home' link does not go to neuronthemes.com?Closed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated April 14, 2023 at 2:28am   14 Most recent comment from Neuron:Hi David,What do you mean with that, can you please attach any screenshots, because I've just checked your portfolio items and the breadcrumbs were working as excepted.Feel free to ask or anythin ... afthaz1 Cannot install themeClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated April 11, 2023 at 12:14am   17 Most recent comment from Neuron:Hi,There are no fields to add content from the dashboard, that's because everything on or theme is edited with the Elementor, so you can open the portfolio items on Elemenotr and add anything you ... Roberto Redirect URL PortfolioClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated April 8, 2023 at 5:04pm   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Roberto Menu don't showClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated March 27, 2023 at 12:44pm   5 Most recent comment from Neuron:Very glad to know that you've managed to solve the issueFeel free to ask for anything you need.Kind Regards Veronica The home page of the site with a parallax effect does not work.Closed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated March 16, 2023 at 10:07pm   51 Most recent comment from Neuron:Hi Veronica,Do you want me to help you to install a plugin that allows you to create fields, so we can create some fields that let you add images to the items from the dashboard, they'll be autom ... samuel The home button at the top cannot connect to my own webpage, please modify it thereClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated March 16, 2023 at 2:28pm   5 Most recent comment from Neuron:Hi,I've just fixed the issue, can you please take a look at your site now?Feel free to ask for anything you need.Kind Regards Alberto PortfolioClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated March 10, 2023 at 9:44am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes williamseit Demo Pages Not Displaying Once InstalledClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated February 23, 2023 at 12:38pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards