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Public Tickets

Denis Mobile Menu displays only half of itClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated December 12, 2023 at 11:24am   1 Most recent comment from Denis:The worst support ever!How much tickets I should open for you to fix your bugs? Pantix ErrorsClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated December 8, 2023 at 10:07am   14 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... John home pageClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated December 7, 2023 at 7:45pm   2 Most recent comment from Neuron:Hi John, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards projektant1 responsvie problemClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated December 4, 2023 at 6:07am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anyt ... Pantix IssuesClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated November 27, 2023 at 9:24am   23 Most recent comment from Neuron:Hi Pantix,I am very sorry for the late reply, we were not working on the weekend.We've already responded to another ticket of yours about this case, can you please take a look at it?Feel free to ... Spiritnoise Neuron Builder Not ActivatingClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated November 24, 2023 at 8:46am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... Pedro Theme incompatibility with WPML pluginClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated November 23, 2023 at 6:14am   8 Most recent comment from Neuron:Hi, I see that you're using an older version of the Neuron Builder plugin (1.0.7.0), so can you please update it to the latest version (1.0.7.8)? I've attached the latest version of the Neu ... Denis Mobile Mune doesn't workClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated November 16, 2023 at 8:29am   2 Most recent comment from Neuron:Hi Denis,We're really sorry for your experience with our support team, we really do apologize for what happened.As we've had lots of tickets recently, it seems that we've missed your ti ... gianni_tendina Fatal errorClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated November 15, 2023 at 12:57pm   4 Most recent comment from Neuron:Hi, Can you please take a look at the following video tutorial on how to activate the License? Video tutorial. Feel free to ask for anything you need. Kind Regards Aleksandra Transfer licenceClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated November 13, 2023 at 7:20am   2 Most recent comment from Neuron:Hi Aleksandra,I am very sorry for the late reply, we were not working on the weekend.You can do it by going to the site where you currently have the license, going to Dashboard > Neuron > License remo ... Wade Mobile ResponsiveClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated October 31, 2023 at 9:18am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Denis Mobile Menu dropdown problemsClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated October 23, 2023 at 7:07am   1 Most recent comment from Denis:Hello!I've made a private ticket more than a month ago, your support haven't solved the issue and just close the ticket!Maybe public ticket will help me with my broblem.I've got problem ... diegolopez93041 López I can't install the themeClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated October 6, 2023 at 8:51am   4 Most recent comment from Neuron:Hi,Very glad to know that you've managed to solve it, surely we'll look forward to update it on theme package.Feel free to ask for anything you need.Kind Regards weseeclearly remove store headerClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated September 25, 2023 at 5:49pm   5 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I've just fixed the header issue, can you please take a look at it.Feel free to ask for anything you need. Kind Regards weseeclearly broken areas - nav + menu pop outClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated September 16, 2023 at 1:51pm   12 Most recent comment from Neuron:Hi,Sorry for the late reply,I've just fixed that issue, can you please take a look at your header now?Feel free to ask for anything you need.Kind Regards