I just buy the theme and after the installation something goes wrong and I don't know what, maybe you can help me to install it right or you help me to fix this issue, some of the templates are not displayed or wrong displayed. Can you help me to resolve this one?
the problem is all the content are not correctly imported and now i have a warning on the top in dashboard "Warning: The magic method OCDI\OneClickDemoImport::__wakeup() must have public visibility in /home/clients/d0399c09766a143cb099b44dd8a902b0/sites/official.pantix.ch/wp-content/plugins/neuron-builder/core/demo-importer/inc/OneClickDemoImport.php on line 130"
An error of type E_ERROR was caused in line 806 of the file /home3/muupdwmy/public_html/southwestpeople/wp-content/themes/otello/inc/wizard/class-wizard.php. Error message: Uncaught Error: Non-static method Envato_Market_Admin::render_settings_theme_panel_partial() cannot be called statically in /home3/muupdwmy/public_html/southwestpeople/wp-content/themes/otello/inc/wizard/class-wizard.php:806 Stack trace: #0 /home3/muupdwmy/public_html/southwestpeople/wp-content/themes/otello/inc/wizard/class-wizard.php(436): Wizard->license() #1 /home3/muupdwmy/public_html/southwestpeople/wp-content/themes/otello/inc/wizard/class-wizard.php(369): Wizard->body() #2 /home3/muupdwmy/public_html/southwestpeople/wp-includes/class-wp-hook.php(308): Wizard->admin_page() #3 /home3/muupdwmy/public_html/southwestpeople/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(NULL, Array) #4 /home3/muupdwmy/public_html/southwestpeople/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #5 /home3/muupdwmy/public_html/southwestpeople/wp-admin/admin.php(175): do_action('admin_init') #6 /home3/muupdwmy/public_html/southwestpeople/wp-admin/themes.php(10): require_once('/home3/muupdwmy...') #7 {main} thrown
I apologize for the delayed response. We are on holiday until August 27th, but please know that we are working to address your concerns as they come in.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
It seems that the demo wasn't imported correctly, can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted.
Is there any page that you've created that you don't want to lose because after the reset everything will be deleted? If you have any, please attach the URL here so I can save it on my device and then import it also.
Hey everybody,
I just buy the theme and after the installation something goes wrong and I don't know what, maybe you can help me to install it right or you help me to fix this issue, some of the templates are not displayed or wrong displayed. Can you help me to resolve this one?
Best greetings
the problem is all the content are not correctly imported and now i have a warning on the top in dashboard "Warning: The magic method OCDI\OneClickDemoImport::__wakeup() must have public visibility in /home/clients/d0399c09766a143cb099b44dd8a902b0/sites/official.pantix.ch/wp-content/plugins/neuron-builder/core/demo-importer/inc/OneClickDemoImport.php on line 130"
Error Details
=============
An error of type E_ERROR was caused in line 806 of the file /home/clients/d0399c09766a143cb099b44dd8a902b0/sites/official.pantix.ch/wp-content/themes/archzilla/inc/wizard/class-wizard.php. Error message: Uncaught Error: Non-static method Envato_Market_Admin::render_settings_theme_panel_partial() cannot be called statically in /home/clients/d0399c09766a143cb099b44dd8a902b0/sites/official.pantix.ch/wp-content/themes/archzilla/inc/wizard/class-wizard.php:806
Stack trace:
#0 /home/clients/d0399c09766a143cb099b44dd8a902b0/sites/official.pantix.ch/wp-content/themes/archzilla/inc/wizard/class-wizard.php(436): Wizard->license()
#1 /home/clients/d0399c09766a143cb099b44dd8a902b0/sites/official.pantix.ch/wp-content/themes/archzilla/inc/wizard/class-wizard.php(369): Wizard->body()
#2 /home/clients/d0399c09766a143cb099b44dd8a902b0/sites/official.pantix.ch/wp-includes/class-wp-hook.php(308): Wizard->admin_page()
#3 /home/clients/d0399c09766a143cb099b44dd8a902b0/sites/official.pantix.ch/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(NULL, Array)
#4 /home/clients/d0399c09766a143cb099b44dd8a902b0/sites/official.pantix.ch/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#5 /home/clients/d0399c09766a143cb099b44dd8a902b0/sites/official.pantix.ch/wp-admin/admin.php(175): do_action('admin_init')
#6 /home/clients/d0399c09766a143cb099b44dd8a902b0/sites/official.pantix.ch/wp-admin/themes.php(10): require_once('/home/clients/d...')
#7 {main}
thrown
I had the same thing...ugh
An error of type E_ERROR was caused in line 806 of the file /home3/muupdwmy/public_html/southwestpeople/wp-content/themes/otello/inc/wizard/class-wizard.php. Error message: Uncaught Error: Non-static method Envato_Market_Admin::render_settings_theme_panel_partial() cannot be called statically in /home3/muupdwmy/public_html/southwestpeople/wp-content/themes/otello/inc/wizard/class-wizard.php:806
Stack trace:
#0 /home3/muupdwmy/public_html/southwestpeople/wp-content/themes/otello/inc/wizard/class-wizard.php(436): Wizard->license()
#1 /home3/muupdwmy/public_html/southwestpeople/wp-content/themes/otello/inc/wizard/class-wizard.php(369): Wizard->body()
#2 /home3/muupdwmy/public_html/southwestpeople/wp-includes/class-wp-hook.php(308): Wizard->admin_page()
#3 /home3/muupdwmy/public_html/southwestpeople/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(NULL, Array)
#4 /home3/muupdwmy/public_html/southwestpeople/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#5 /home3/muupdwmy/public_html/southwestpeople/wp-admin/admin.php(175): do_action('admin_init')
#6 /home3/muupdwmy/public_html/southwestpeople/wp-admin/themes.php(10): require_once('/home3/muupdwmy...')
#7 {main}
thrown
Hi,
I apologize for the delayed response. We are on holiday until August 27th, but please know that we are working to address your concerns as they come in.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi,
no problem if you give me your email address I send you the login data for the wp-admin.
Best greeting and thank you
Hi Pantix,
Here's our email: [email protected]
Feel free to ask for anything you need.
Kind Regards
Thank you, I have sent you the access data via email
Hi,
It seems that the demo wasn't imported correctly, can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted.
Is there any page that you've created that you don't want to lose because after the reset everything will be deleted? If you have any, please attach the URL here so I can save it on my device and then import it also.
Feel free to ask for anything you need.
Kind Regards
Hi,
don't worry, you can do everything to make it perfect.
Thank you
Hi Pantix,
I've just reset the site and imported the demo data, please take a look at your site now.
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Hi,
so not all the demo variations works like:
https://official.pantix.ch/portfolio-slider/
https://official.pantix.ch/full-screen-slider/
https://official.pantix.ch/parallax-home/
pls fix this issue.
Thank you and wish you a nice weekend
Hi,
I am very sorry for the late reply, we were not working on the weekend.
I've just fixed them, please take a look at your site now.
Feel free to ask for anything you need.
Kind Regards
Hi,
gr8 thank you, great job.
Best greetings
You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
Helle everyone,
i must install again the theme and the error are back, can you send me the right theme without this errors?
official.pantix.ch
Thx
Hi Pantix,
I am very sorry for the late reply, we were not working on the weekend.
We've already responded to another ticket of yours about this case, can you please take a look at it?
Feel free to ask for anything you need.
Kind Regards