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Public Tickets

Poklos Image aspect ratio and column width issuesClosed   Travelosophy — A New Point of View   Updated January 11, 2023 at 3:30pm   10 Most recent comment from Neuron:Hi Poklos, Sorry for the late reply, Please download the following attachment, and inside you have two video records of what I meant. You have the full-width screen size, and that will scratch the sec ... irbi Where is update?Closed   Travelosophy — A New Point of View   Updated January 5, 2023 at 1:55pm   5 Most recent comment from irbi:wp-admin:IzabelaB22grudniaA Poklos Page switch and filter issuesClosed   Travelosophy — A New Point of View   Updated December 27, 2022 at 12:15pm   10 Most recent comment from Neuron:Hi Poklos,1) Can you please use any other type of pagination, for example? show more, or arrows, but not the numbers, as it's an issue in the code, and we'll work to fix it as soon as possib ... anxhelaisaj Neuro plugin updateClosed   Travelosophy — A New Point of View   Updated December 12, 2022 at 8:59pm   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://we.tl/t-9vfYAAxS4H Feel free to ask fo ... Cyril Cant install the themeClosed   Travelosophy — A New Point of View   Updated December 6, 2022 at 2:27am   12 Most recent comment from Neuron:Hi, If you have already decided not to use the theme, sure we'll accept a refund request, hope in the future our paths will cross again. - https://themeforest.net/refund_requests/new Feel free ... Avneet Neuron Builder is not installingClosed   Travelosophy — A New Point of View   Updated November 10, 2022 at 1:10am   9 Most recent comment from Neuron:Hi, If you have already decided not to use the Travelosophy, sure we'll accept a refund request, hope in the future our paths will cross again. - https://themeforest.net/refund_requests/new Fee ... irbi I am waiting for your help.Closed   Travelosophy — A New Point of View   Updated November 8, 2022 at 12:18am   2 Most recent comment from Neuron:Hi,We've already responded to your tickets.Feel free to ask fro anything you need.Kind Regards mblanch601 Unable to install Neuron Builder Plug inClosed   Travelosophy — A New Point of View   Updated October 24, 2022 at 8:39pm   5 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://we.tl/t-27l9rhJE9m Feel free to ask fo ... intuitivehearts Neuron Builder Plugin FailureClosed   Travelosophy — A New Point of View   Updated October 20, 2022 at 10:10pm   10 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://we.tl/t-lU1StjCvtx Feel free to ask for ... Francesca license verificationClosed   Travelosophy — A New Point of View   Updated October 20, 2022 at 3:30pm   2 Most recent comment from Neuron:Hi, Can you please take a look at the following video tutorial on how to activate the License? Video tutorial. Feel free to ask for anything you need. Kind Regards intuitivehearts Error with Demo ContentClosed   Travelosophy — A New Point of View   Updated October 3, 2022 at 10:30pm   4 Most recent comment from Neuron:Hi,We're so sorry for your experience with our Travelosophy theme, if you haven't decided to take the refund yet, I'll make sure to help you to fix all the issues, but if you want a ref ... Kulturtaenzer Can't activate theme / Fatal error after installing neuron builderClosed   Travelosophy — A New Point of View   Updated August 31, 2022 at 8:37am   6 Most recent comment from Neuron:Hi Jules,I've added the latest version of the Neuron Builder plugin in this link, please install it.- https://we.tl/t-3XDBriYLW8Feel free to ask for anything you need.Kind Regards yawerhussain Need Neuron builder pluginClosed   Travelosophy — A New Point of View   Updated August 23, 2022 at 11:52am   13 Most recent comment from Neuron:Hi,I've put the latest version of the plugin in the following link, please download it.- https://we.tl/t-fBS0vcQ8s7Feel free to ask for anything you need.Kind Regards kiran I want to import theme demo, but getting blank pageClosed   Travelosophy — A New Point of View   Updated August 18, 2022 at 9:33am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards anxhelaisaj Neuro plugin updateClosed   Travelosophy — A New Point of View   Updated August 9, 2022 at 12:22pm   6 Most recent comment from Neuron:Hi, We've just released an update of the Neuron Builder plugin (version 1.0.6.0), to make it compatible with Elementor 3.7.0, please update the Neuron Builder plugin by going to Dashboard > Plugi ...