Public Tickets
Brandon Burkett
Demo import not going throughClosed
Travelosophy — A New Point of View
Updated 3 weeks ago
7
Most recent comment from Neuron:Hi,
The wp-admin is not working, do you mind taking a look at it?
You can also create a user for me with the following email: [email protected]
Feel free to ask for anything you need.
Kind Regard ...
abharms
Custom font not workingClosed
Travelosophy — A New Point of View
Updated March 19, 2024 at 11:57am
12
Most recent comment from Neuron:Hi,
If you still want to use the Literata font, I can check and fix your site.
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind ...
misscolin
menu page "fullscreen home"Closed
Travelosophy — A New Point of View
Updated October 27, 2023 at 5:17am
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
vectorpixelcode
Demo importClosed
Travelosophy — A New Point of View
Updated August 25, 2023 at 5:49am
17
Most recent comment from Neuron:Hi,
I apologize for the delayed response. We are on holiday until August 27th, but please know that we are working to address your concerns as they come in.
We've responded to your tickets, Pleas ...
vectorpixelcode
Moble MenuClosed
Travelosophy — A New Point of View
Updated August 25, 2023 at 5:19am
2
Most recent comment from Neuron:Hi,
I apologize for the delayed response. We are on holiday until August 27th, but please know that we are working to address your concerns as they come in.
Can you please take a look at the following ...
lilianasilvaferreira
Import DemoClosed
Travelosophy — A New Point of View
Updated August 1, 2023 at 3:48pm
14
Most recent comment from lilianasilvaferreira:Hello,Could you please check status of refund? I didn't receive any update in the meantime - I raise a refund request o 13/07 already.Thank you
MelissaAnneMyers
demo contentClosed
Travelosophy — A New Point of View
Updated June 20, 2023 at 10:51am
28
Most recent comment from Neuron:Hi,Here's an article on how to create a subscribe popup.- https://docs.neuronthemes.com/article/167-how-to-create-subscribe-form-popupFeel free to ask for anything you need.Kind Regards
robert560
Mobile MenuClosed
Travelosophy — A New Point of View
Updated March 29, 2023 at 1:26am
4
Most recent comment from Neuron:Hi,Sorry for the late reply, somehow I missed your ticket,I've just fixed the issue, can you please take a look at your site now?Feel free to ask for anything you need.Kind Regard
robert560
Demo ImportsClosed
Travelosophy — A New Point of View
Updated March 21, 2023 at 10:15pm
2
Most recent comment from Neuron:Hi,All of the Travelosophy demo pages are grouped in the Main Demo template which you can see at Dashboard > Neuron > Demo Importer, so please import the Main Demo, and all the pages will be in your d ...
Elena Diana
It fails to activate neuronClosed
Travelosophy — A New Point of View
Updated February 27, 2023 at 11:11pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Poklos
Image aspect ratio and column width issuesClosed
Travelosophy — A New Point of View
Updated January 11, 2023 at 3:30pm
10
Most recent comment from Neuron:Hi Poklos,
Sorry for the late reply,
Please download the following attachment, and inside you have two video records of what I meant.
You have the full-width screen size, and that will scratch the sec ...
irbi
Where is update?Closed
Travelosophy — A New Point of View
Updated January 5, 2023 at 1:55pm
5
Most recent comment from irbi:wp-admin:IzabelaB22grudniaA
Poklos
Page switch and filter issuesClosed
Travelosophy — A New Point of View
Updated December 27, 2022 at 12:15pm
10
Most recent comment from Neuron:Hi Poklos,1) Can you please use any other type of pagination, for example? show more, or arrows, but not the numbers, as it's an issue in the code, and we'll work to fix it as soon as possib ...
anxhelaisaj
Neuro plugin updateClosed
Travelosophy — A New Point of View
Updated December 12, 2022 at 8:59pm
2
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://we.tl/t-9vfYAAxS4H
Feel free to ask fo ...
Cyril
Cant install the themeClosed
Travelosophy — A New Point of View
Updated December 6, 2022 at 2:27am
12
Most recent comment from Neuron:Hi,
If you have already decided not to use the theme, sure we'll accept a refund request, hope in the future our paths will cross again.
- https://themeforest.net/refund_requests/new
Feel free ...