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Public Tickets

BiancaFrank Neuron core plugin not workingClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated November 10, 2022 at 1:41am   2 Most recent comment from Neuron:Hi,You should delete the Neuron Builder plugin, as it is not the Arkhitekton theme plugin, then your site should work alright.Feel free to ask for anything you need.Kind Regards BiancaFrank Neuron Builder Critical Error and Breaking the siteClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated November 10, 2022 at 1:03am   3 Most recent comment from Neuron:Hi BiancaFrank,The Arkhitekton theme doesn't use the Neuron Builder plugin, it uses the Neuron Core plugin and you already have it on your site.Feel free to ask for anything you need.Kind Regard ... jaimeafanador Portfolio item galleryClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated November 3, 2022 at 11:33pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards jaimeafanador Error displayin menu barClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated November 2, 2022 at 10:49pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes jaimeafanador Error importing demoClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated October 28, 2022 at 1:57pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes riczito Header issues after updateClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated October 18, 2022 at 10:09pm   7 Most recent comment from Neuron:Hi,So sorry for the late reply, somehow the ticket was marked as solved.Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anythin ... ramirolaprida Demo ImportClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated October 4, 2022 at 11:08am   6 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Please take a look at your site now, I've just imported the demo data with images included.Feel free to ask for anything ... Lukas Critical ErrorClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 28, 2022 at 12:21pm   11 Most recent comment from Neuron:Hi,WPML requires a memory limit of at least 128MB while 256MB is recommended.  See https://wpml.org/home/minimum-requirements/ for detailed information. You can set WP Memory Limit in your wp-conf ... Albert Neuron Core Plugin Error With ElementorClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 19, 2022 at 11:48pm   6 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. Please make sure that you're running the latest version of the Arkhitekton theme and Neuron Core plugin. Arkhitekton Th ... davidhm93 Problem with project slides templateClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 9, 2022 at 11:50am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Petra Neuron Core plugin causes error in Elementor BuilderClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 9, 2022 at 12:01pm   2 Most recent comment from Neuron:Hi, Please make sure that you're running the latest version of the Arkhitekton theme and Neuron Core plugin. Arkhitekton Theme Version 1.3.0 Neuron Core Plugin 1.2.9 You can update the theme dir ... cievirtualp ProductClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 4, 2022 at 2:05pm   2 Most recent comment from Neuron:Hi,The link that you've attached is redirecting us to the landing page of the theme, please grab the URL from the link below.- https://neuronthemes.com/arkhitekton Can you please provide me with ... Vassilis1978 Media gallery elementClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 3, 2022 at 7:20am   17 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend, and somehow I missed your ticket.I'll contact the dev team to take a look at it because it seems that the changes that I ... inplico Not able to update Elementor plug in WordPressClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated July 12, 2022 at 6:01pm   9 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes mbphotographe Error import demo dataClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated July 4, 2022 at 12:05pm   2 Most recent comment from Neuron:Hi Mickaël, I am very sorry for the late reply, we were not working on the weekend. It seems like your server is blocking the request to our server (503 error). So there are two solutions. 1) Contact ...