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Public Tickets

Vassilis1978 Support Issues pending for a long timeClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated January 30, 2023 at 9:40am   14 Most recent comment from Neuron:You’re welcome anytime, feel free to ask for anything you need.Also, we do really apologise and feel sorry about what has been going on with your ticket, we can promise that it won’t happen ever a ... ateeqarch Slider RevolutionClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated January 12, 2023 at 11:49pm   4 Most recent comment from Neuron:Hi Jan, I've already sent an email to you, please take a look at it. Feel free to ask for anything you need. Kind Regards disegnoagency refundClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated January 4, 2023 at 11:58am   2 Most recent comment from Neuron:Hi, We're sorry for the late reply, we were on holiday. If you have already decided not to use the Arkhitekton, sure we'll accept a refund request, hope in the future our paths will cross a ... Hassan Demo Data in not importingClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated December 30, 2022 at 1:37pm   5 Most recent comment from Neuron:Hi,I've imported the demo data manually by going to Dashboard > Tools > Import > WordPress Importer, and now everything's alright.I suggest you take a look at the documentation of the them ... davidhm93 Remove underlining of hover textClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated December 4, 2022 at 5:15pm   13 Most recent comment from Neuron:Hi,Sorry for the late reply, it's the weekend and we're working only part-time.Please take a look at the following article on how to solve that.- https://wordpress.org/support/topic/undefin ... proonta Neuron Core plugin errorClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated November 29, 2022 at 1:04am   4 Most recent comment from Neuron:We have already accepted the refund you’ve requested through ThemeForest.Kind Regards xcebria90 Projects doesn't show up in all the languagesClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated November 24, 2022 at 2:10am   8 Most recent comment from Neuron:Hi,I'm so sorry for the late reply,That was happening because you had the Neuron Core plugin deactivated, I've just activated it and everything is alright now.Feel free to ask for anything y ... BiancaFrank Neuron core plugin not workingClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated November 10, 2022 at 1:41am   2 Most recent comment from Neuron:Hi,You should delete the Neuron Builder plugin, as it is not the Arkhitekton theme plugin, then your site should work alright.Feel free to ask for anything you need.Kind Regards BiancaFrank Neuron Builder Critical Error and Breaking the siteClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated November 10, 2022 at 1:03am   3 Most recent comment from Neuron:Hi BiancaFrank,The Arkhitekton theme doesn't use the Neuron Builder plugin, it uses the Neuron Core plugin and you already have it on your site.Feel free to ask for anything you need.Kind Regard ... jaimeafanador Portfolio item galleryClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated November 3, 2022 at 11:33pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards jaimeafanador Error displayin menu barClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated November 2, 2022 at 10:49pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes jaimeafanador Error importing demoClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated October 28, 2022 at 1:57pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes riczito Header issues after updateClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated October 18, 2022 at 10:09pm   7 Most recent comment from Neuron:Hi,So sorry for the late reply, somehow the ticket was marked as solved.Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anythin ... ramirolaprida Demo ImportClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated October 4, 2022 at 11:08am   6 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Please take a look at your site now, I've just imported the demo data with images included.Feel free to ask for anything ... Lukas Critical ErrorClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 28, 2022 at 12:21pm   11 Most recent comment from Neuron:Hi,WPML requires a memory limit of at least 128MB while 256MB is recommended.  See https://wpml.org/home/minimum-requirements/ for detailed information. You can set WP Memory Limit in your wp-conf ...