Public Tickets
Kathrin
manual one click import demo-errorClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated January 22, 2024 at 8:45am
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Francesco-Azzaro
Problem with letters with accentClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated November 28, 2023 at 5:49pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
weaselpixel
PROBLEM TO IMPORT DEMOClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated November 20, 2023 at 6:24am
24
Most recent comment from Neuron:You're welcome anytime, feel free to ask for anything you need.Kind Regards
Thierry
Search bugClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated November 10, 2023 at 4:50pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Fastkets
Problem with importClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated November 6, 2023 at 10:30am
2
Most recent comment from Neuron:Hi,
We can import the demo with the images included on your site, however, you do not have the right to use the photos included in the demo because you do not have the author's permission to use ...
JASPII
import exempleClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated October 9, 2023 at 8:04am
19
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Yes for sure, I've just changed it by adding the following code at Appearance > Customize > Additional CSS.
.m-nav-menu-- ...
elmarione
Actualización plugin WordpressClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated September 20, 2023 at 7:42pm
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Mark Feenstra
Delaying JS with WP rocket breakes mobile menuClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated September 20, 2023 at 11:26am
6
Most recent comment from Neuron:Hi Mark,Can you please attach a screenshot/video of what breaks the menu when you activate the Delay JS on WP Rocket, right now the menu seems to be working alright.Feel free to ask for anything you n ...
Mariya_Murashko
problem with theme vs ElementorClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated September 12, 2023 at 10:08am
17
Most recent comment from Neuron:Hi Mariya,Can you please check your email address for the error logs once again, and check if any other error is displaying, if possible, please attach the logs here.Feel free to ask for anything you ...
Peter
Theme doenst workClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated September 4, 2023 at 9:26am
9
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronT ...
David
Error importing demo dataClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated August 25, 2023 at 11:51am
7
Most recent comment from Neuron:Hi David,I saw that you were not running the latest version of the Neuron Core plugin, so I've just updated it and the issue is gone.Feel free to ask for anything you need.Kind Regards
Alejandra
Delete the project category in the meta tooltip of the layout modelClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated August 25, 2023 at 5:46am
6
Most recent comment from Neuron:Hi,
I apologize for the delayed response. We are on holiday until August 27th, but please know that we are working to address your concerns as they come in.
We've already responded to that ticket ...
Alejandra
Sticky headerClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated August 25, 2023 at 5:18am
2
Most recent comment from Neuron:Hi,
I apologize for the delayed response. We are on holiday until August 27th, but please know that we are working to address your concerns as they come in.
Can you please provide me with your wp-admi ...
Cory parker
I get an error when I attempt to upload the Demo filesClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated July 29, 2023 at 11:26pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Mark Feenstra
Mobile disable revolution sliderClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated June 29, 2023 at 10:17pm
10
Most recent comment from Neuron:Hi Mark,I'm so sorry for that, somehow the tickets were marked as solved, we've just responded to them.Feel free to ask for anything you need.Kind Regards