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Public Tickets

adamz44 Garbage Template - Edits Not possible   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated 2 weeks ago   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards adamz44 HUGE horrible white space - tablet - mobile above footer   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated 2 weeks ago   4 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards patriciabonadia Neuron Core plugin conflicts wit Elementor   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated April 1, 2025 at 8:02pm   41 Most recent comment from Neuron:Hi, Please make sure that you're running the latest version of the Arkhitekton theme and Neuron Core plugin. Arkhitekton Theme Version 1.3.7 Neuron Core Plugin 1.3.2 You can update the theme dire ... borghe78 VIDEO NOT DISPLAYED   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated March 27, 2025 at 1:31am   6 Most recent comment from Neuron:Hi, This can be caused by a plugin, can you please go and deactivate all of the plugins besides those that are required by the theme and check if the issue is gone, if so, then activate them one by o ... adamz44 Populate the other Footer Sidebars   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated March 19, 2025 at 2:46am   2 Most recent comment from Neuron:Hi, To edit the footer template, you can go to Dashboard > Appearance> Customize > Footer and select how many widgets you want to have visible. https://prnt.sc/j1zqmPehR4zZ Then, you need to go to Das ... adamz44 Hamburger Menu Covered by Revoltuion SliderClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated March 13, 2025 at 12:13am   4 Most recent comment from Neuron:Hi @adamz44, Please check your other ticket, as we've already responded to it. Feel free to ask for anything you need. Kind Regards borghe78 Problem with Portfolio CategoryClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated March 12, 2025 at 12:10pm   16 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rating of 5 stars at ThemeForest, that would help us a lot. Kind Regards, Neuron ... evolver369 Neuron core plugin compatibilityClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated March 10, 2025 at 12:43am   8 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. I've just fixed the issue by updating the Neuron Core plugin to the latest version, can you please take a look at it? F ... patriciabonadia Footer: how to edit the Arkhitekton template?Closed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated March 3, 2025 at 12:44am   2 Most recent comment from Neuron:Hi, Sorry for missing your ticket. To edit the footer widget, please go to Dashboard > Appearance > Widgets > Footer Widget 3 and check the shortcode, then go to the Dashboard > Templates > Saved Temp ... courtensg New project: you must call the_content functionClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated January 20, 2025 at 6:44pm   4 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. You can create a portfolio item with Elementor, and then install a plugin that allows you to duplicate the portfolio items, ... patriciabonadia Slider Revolution - Invalid License Key (bundled plugin)Closed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated January 14, 2025 at 11:10am   6 Most recent comment from Neuron:Hi, Thank you for reaching out and sharing your experience. I’m sorry to hear that you’ve had difficulties with the theme and the Slider Revolution plugin. I’d be happy to clarify the licensing ... Arda Karaçayır Neuron Code plugin problemClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated January 9, 2025 at 8:53pm   12 Most recent comment from Neuron:Hi, The team is about to release an update of the Arkhitekton theme and Neuron Core plugin tomorrow. But I've attached the latest version of the theme so you can install it immediately and not wa ... patriciabonadia Failed to import DemoClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated January 5, 2025 at 2:44pm   2 Most recent comment from Neuron:Hi, We can import the demo with the images included on your site, however, you do not have the right to use the photos included in the demo because you do not have the author's permission to use ... darrenchittock Full refundClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated December 16, 2024 at 8:55pm   4 Most recent comment from Neuron:Hi, You can request a refund using the link below. - https://themeforest.net/refund_requests/new Feel free to ask for anything you need. Kind Regards   tranchinh1412tkp Don't have Neuron Builder plugin dashboardClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated December 9, 2024 at 10:26pm   6 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. I can see that the demo data has been imported correctly, the error log that shows in the attached screenshot is for the ima ...