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Public Tickets

gphousing failed importClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 7, 2021 at 6:00am   3 Most recent comment from gphousing:Yes, you may close this ticket. Thank u. gphousing Change info in FooterClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 6, 2021 at 7:27am   9 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I'm not sure if you've imported the templates that can be found at Appearance > Import Demo Data > Templates.- http ... gphousing No templates?Closed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 1, 2021 at 8:05am   2 Most recent comment from Neuron:Hi, First of all, you need to be sure that you've installed and activated all the plugins that are required by the theme, you can find them by going to Appearance > Install Plugins. After you act ... Vassilis1978 Parallax headerClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 30, 2021 at 8:12am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.You can find the header options by going to Dashboard > Appearance > Customize > Header.As our theme supports header builder, ... Komuso-Lab change project link in home project slideClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 27, 2021 at 4:40pm   13 Most recent comment from Neuron:Hi,Please go to the Project Settings > General > Redirect and add there the link of the category that you want to redirect the project to.- https://prnt.sc/1qmgdozFeel free to ask for anything you nee ... Komuso-Lab Logo size adaptation for mobileClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 25, 2021 at 9:51am   19 Most recent comment from Neuron:Hi,Can you please check the other ticket, I've told you about the home page how to fix it.Feel free to ask for anything you need.Kind Regards Florian Change ACFClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 23, 2021 at 10:55am   10 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes elietuva Demo importingClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 23, 2021 at 7:25am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.You can ignore that as it is just a warning because the demo was imported successfully, if you need further help please let me ... Nadia Kaminskaya Error with Demo DataClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 19, 2021 at 9:31am   17 Most recent comment from Neuron:Hi,1) I've set the permalinks to Post Name by going at Dashboard > Settings > Permalinks, and the pages seem to be loading alright on Elementor Editor, please check the attached screenshot.- ht ... Juliana WordPress detected an error with your theme: Arkhitekton.Closed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 10, 2021 at 3:56pm   2 Most recent comment from Neuron:Hi Juliana, Please make sure that you've installed all the required plugins by the theme that can be found at Appearance > Install Plugins because it seems that you're missing the Advanced C ... Vassilis1978 Media GalleryClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 4, 2021 at 3:47pm   12 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Vassilis1978 Portfolio "back to category" functionClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 2, 2021 at 7:57am   8 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.1) Please make sure that you're running the latest version of the Arkhitekton theme and Neuron Core plugin. Arkhitekton ... Martina Header MobileClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated July 28, 2021 at 3:31pm   2 Most recent comment from Neuron:Hi Martina,Can you please provide me with your wp-admin, I will have a quick look to see what's going on, make sure to click on private reply.Feel free to ask for anything you need.Kind Regards Komuso-Lab Error 404Closed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated July 21, 2021 at 7:45am   2 Most recent comment from Neuron:Hi Komuso,Please go to Dashboard > Settings > Permalinks and set the permalink to Post Name and save them, if this doesn't fix this issue, please provide me with your wp-admin, so I will have a q ... Michael Shumway Import issueClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated July 16, 2021 at 8:40pm   2 Most recent comment from Neuron:Hi, It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file. - https://neuronthemes.com/"theme-name"/demo-importe ...