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Public Tickets

Victor Perez Project page - No information shownClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated October 4, 2021 at 11:20am   2 Most recent comment from Neuron:Hi Victor,I am very sorry for the late reply, we were not working on the weekend.1) Can you please provide me with your wp-admin, I will have a quick look to see what's going on.2) You can save t ... Victor Perez Plugin installation failsClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated October 4, 2021 at 11:02am   3 Most recent comment from Neuron:Hi Victor,I am very sorry for the late reply, we were not working on the weekend. Please extract the Arkhitetkon theme package and then install only the arkhitekton.zip folder at Themes > Add New. Ple ... Franck Laviéville Demo import - 503 errorClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 30, 2021 at 10:44am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes francofe Centered project titleClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 27, 2021 at 2:40pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes WAsystentka Error 503 / demo uploadClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 22, 2021 at 1:50pm   10 Most recent comment from Neuron:Hi,Oh sorry, now I know where the issue exactly is, please go to Dashboard > Elementor > Settings > Post type and select the Portfolio post type there, then you can open that item on Elementor editor ... Vassilis1978 Image in the Search pageClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 21, 2021 at 4:35pm   8 Most recent comment from Neuron:Hi,We'll take a deep look into this issue to fix it because that option to add the hero image on the search page was added a long time ago, and there seems to be an error with it, but we'll ... Vassilis1978 Typed Heading ElementClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 21, 2021 at 3:49pm   4 Most recent comment from Neuron:You're welcome anytimeFeel free to ask for anything you need.Kind Regards carvalhobernau custom fontsClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 15, 2021 at 4:11pm   2 Most recent comment from Neuron:Hi, First of all, you have to upload the font at Dashboard > Media, then you have to grab the shortcode and add it at Appearance > Customize > Typography > Custom Font, then the font will apply ever ... gphousing project posting templatesClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 7, 2021 at 9:01am   10 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need Kind Regards, NeuronThemes gphousing Please answerClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 7, 2021 at 7:14am   2 Most recent comment from Neuron:Hi, We've just responded to your ticket, we apologize if our response is late, but we have lots of tickets, so we always try to cover as much as possible, and our responses were not delayed more ... aaqib101 Keep seeing this messageClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 7, 2021 at 7:06am   8 Most recent comment from Neuron:Hi,Yes, so you have to start creating your portfolio items and editing them, I've edited one of them just to make sure that the changes are appearing.- https://prnt.sc/1rgnpbr- https://prnt.sc/ ... gphousing failed importClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 7, 2021 at 6:00am   3 Most recent comment from gphousing:Yes, you may close this ticket. Thank u. gphousing Change info in FooterClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 6, 2021 at 7:27am   9 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I'm not sure if you've imported the templates that can be found at Appearance > Import Demo Data > Templates.- http ... gphousing No templates?Closed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 1, 2021 at 8:05am   2 Most recent comment from Neuron:Hi, First of all, you need to be sure that you've installed and activated all the plugins that are required by the theme, you can find them by going to Appearance > Install Plugins. After you act ... Vassilis1978 Parallax headerClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 30, 2021 at 8:12am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.You can find the header options by going to Dashboard > Appearance > Customize > Header.As our theme supports header builder, ...