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Public Tickets

Moritz Kloft WPBakery Page Builder for PortfolioClosed   Dendrite - Creative Portfolio Theme   Updated November 16, 2020 at 8:25am   2 Most recent comment from Neuron:Glad to knowIf you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Moritz Kloft Faulty display of page header in Firefox / EdgeClosed   Dendrite - Creative Portfolio Theme   Updated November 16, 2020 at 8:25am   2 Most recent comment from Neuron:Hi,Can you please provide me with your WP-admin, I will have a quick look to see what's going on, make sure to click on private reply.Feel free to ask for anything you need.Kind Regards nonfictionagency How to update Slider RevolutionClosed   Dendrite - Creative Portfolio Theme   Updated November 3, 2020 at 6:37pm   2 Most recent comment from Neuron:Hi,There's the latest version of slider revolution, please update it.Feel free to ask for anything you need.Kind Regards Mustafa Assadi MenuClosed   Dendrite - Creative Portfolio Theme   Updated October 20, 2020 at 8:03am   4 Most recent comment from Neuron:Hi Mustafa,Sorry but that's a demo page and that's created with static html and it's not included, but if you want to have that page we will sent it to you.Feel free to ask for anything ... adrianlevinenvato SVG LOGOClosed   Dendrite - Creative Portfolio Theme   Updated October 7, 2020 at 1:02pm   10 Most recent comment from Neuron:Hi,Sorry for the late reply, we've removed this code that was added in your website so now that's alright. .portfolio-single .single-gallery .gallery-holder .selector .item-overlay-wrap:firs ... Allie Rossignol Dropdown Menu ItemsClosed   Dendrite - Creative Portfolio Theme   Updated September 18, 2020 at 9:15am   4 Most recent comment from Neuron:Hi Allie,That was causing by smooth scroll option in Theme Options so we've disabled it and now your sub-menu is working alright.- https://prnt.sc/ujewe4Feel free to ask for anything you need.Kin ... zgdesign Missing demos and pagesClosed   Dendrite - Creative Portfolio Theme   Updated August 17, 2020 at 9:53am   4 Most recent comment from Neuron:Hi, PHP Recommendations Memory Size: memory_limit = 256M Script execution time: max_execution_time = 400 Number of input variables: max_input_vars = 4000 If you don’t have access to the php.ini fi ... zgdesign Slider revolution errorClosed   Dendrite - Creative Portfolio Theme   Updated August 17, 2020 at 9:53am   2 Most recent comment from Neuron:Hi,PHP Recommendations Memory Size: memory_limit = 256M Script execution time: max_execution_time = 400 Number of input variables: max_input_vars = 4000 If you don’t have access to the php.ini fi ... adrianlevinenvato Porfolio GalleryClosed   Dendrite - Creative Portfolio Theme   Updated August 12, 2020 at 1:39pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes zgdesign HTML formatting in Portfolio TitelClosed   Dendrite - Creative Portfolio Theme   Updated August 9, 2020 at 8:47pm   2 Most recent comment from Neuron Themes:Hi,Please upload the following file into the child theme of Dendrite or into the main theme.Feel free to ask for anything you need.Kind Regards Joaquin redux framework: Creating default object from empty valueClosed   Dendrite - Creative Portfolio Theme   Updated July 28, 2020 at 8:42am   4 Most recent comment from Neuron Themes:Hi,Can you access the File Manager? If that's possible, please provide me with your ftp and I will fix it quick.Kind Regards Maia Portfolio filtersClosed   Dendrite - Creative Portfolio Theme   Updated July 21, 2020 at 8:09am   2 Most recent comment from Neuron Themes:Hi Maia,I would suggest you first to do a backup of the theme, after that please install a fresh copy of Dendrite and see if that solves the issue.How to do backup: https://neuronthemes.com/backup-re ... Allie Rossignol InstallationClosed   Dendrite - Creative Portfolio Theme   Updated July 17, 2020 at 9:30am   4 Most recent comment from Neuron:Hi Allie,We're sorry other version of our theme got corrupted so we have installed you a new version of our Dendrite theme, and have imported you the Architecture demo, and now it works alright. ... angel beale is visual composer included or not?Closed   Dendrite - Creative Portfolio Theme   Updated July 10, 2020 at 8:47am   2 Most recent comment from Neuron Themes:Hi Angel,Visual Composer has changed the name to WPBakery Page Builder, you can find it under Appearance > Install Plugins, the plugin is already included, if there's anything that goes wrong. Pl ... Véronique Mongeot neuron elements not workingClosed   Dendrite - Creative Portfolio Theme   Updated July 2, 2020 at 8:21am   7 Most recent comment from Neuron Themes:Hi Veronique,I am very sorry, I believe there was a server issue which lead to all this.I have accepted the refund request.Kind Regards