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Public Tickets

Allie Rossignol Dropdown Menu ItemsClosed   Dendrite - Creative Portfolio Theme   Updated September 18, 2020 at 9:15am   4 Most recent comment from Neuron:Hi Allie,That was causing by smooth scroll option in Theme Options so we've disabled it and now your sub-menu is working alright.- https://prnt.sc/ujewe4Feel free to ask for anything you need.Kin ... zgdesign Missing demos and pagesClosed   Dendrite - Creative Portfolio Theme   Updated August 17, 2020 at 9:53am   4 Most recent comment from Neuron:Hi, PHP Recommendations Memory Size: memory_limit = 256M Script execution time: max_execution_time = 400 Number of input variables: max_input_vars = 4000 If you don’t have access to the php.ini fi ... zgdesign Slider revolution errorClosed   Dendrite - Creative Portfolio Theme   Updated August 17, 2020 at 9:53am   2 Most recent comment from Neuron:Hi,PHP Recommendations Memory Size: memory_limit = 256M Script execution time: max_execution_time = 400 Number of input variables: max_input_vars = 4000 If you don’t have access to the php.ini fi ... adrianlevinenvato Porfolio GalleryClosed   Dendrite - Creative Portfolio Theme   Updated August 12, 2020 at 1:39pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes zgdesign HTML formatting in Portfolio TitelClosed   Dendrite - Creative Portfolio Theme   Updated August 9, 2020 at 8:47pm   2 Most recent comment from Neuron Themes:Hi,Please upload the following file into the child theme of Dendrite or into the main theme.Feel free to ask for anything you need.Kind Regards Joaquin redux framework: Creating default object from empty valueClosed   Dendrite - Creative Portfolio Theme   Updated July 28, 2020 at 8:42am   4 Most recent comment from Neuron Themes:Hi,Can you access the File Manager? If that's possible, please provide me with your ftp and I will fix it quick.Kind Regards Maia Portfolio filtersClosed   Dendrite - Creative Portfolio Theme   Updated July 21, 2020 at 8:09am   2 Most recent comment from Neuron Themes:Hi Maia,I would suggest you first to do a backup of the theme, after that please install a fresh copy of Dendrite and see if that solves the issue.How to do backup: https://neuronthemes.com/backup-re ... Allie Rossignol InstallationClosed   Dendrite - Creative Portfolio Theme   Updated July 17, 2020 at 9:30am   4 Most recent comment from Neuron:Hi Allie,We're sorry other version of our theme got corrupted so we have installed you a new version of our Dendrite theme, and have imported you the Architecture demo, and now it works alright. ... angel beale is visual composer included or not?Closed   Dendrite - Creative Portfolio Theme   Updated July 10, 2020 at 8:47am   2 Most recent comment from Neuron Themes:Hi Angel,Visual Composer has changed the name to WPBakery Page Builder, you can find it under Appearance > Install Plugins, the plugin is already included, if there's anything that goes wrong. Pl ... Véronique Mongeot neuron elements not workingClosed   Dendrite - Creative Portfolio Theme   Updated July 2, 2020 at 8:21am   7 Most recent comment from Neuron Themes:Hi Veronique,I am very sorry, I believe there was a server issue which lead to all this.I have accepted the refund request.Kind Regards Anne LaVin Portfolio Filters not workingClosed   Dendrite - Creative Portfolio Theme   Updated June 26, 2020 at 8:51am   24 Most recent comment from Neuron Themes:Hi Anne,The time limit of your website seems very low.- https://prnt.sc/t6swwmPlease talk to your host providers and do the following changes.PHP Recommendations Memory Size: memory_limit = 256M S ... Oliviergroen Sorting portfolio items on portfolio pageClosed   Dendrite - Creative Portfolio Theme   Updated June 11, 2020 at 5:21pm   6 Most recent comment from Neuron Themes:Hi Olivier,Please click onto the button that says Edit with WPBakery Page builder.Feel free to ask for anything you need.Kind Regards adrianlevinenvato Portfolio items not showing on homepage/WorksClosed   Dendrite - Creative Portfolio Theme   Updated June 3, 2020 at 8:23am   5 Most recent comment from Neuron Themes:Glad to know, feel free to ask for anything you needKind Regards Travis Question regarding uploading Demo imagesClosed   Dendrite - Creative Portfolio Theme   Updated May 19, 2020 at 2:43pm   6 Most recent comment from Neuron Themes:Hi Travis,Here you can read more:- https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-Kind Regards cimone page transparencyClosed   Dendrite - Creative Portfolio Theme   Updated May 17, 2020 at 4:40pm   2 Most recent comment from Neuron Themes:Hi Cimone,You can do that in Theme Options > Header Settings.- http://prntscr.com/sih17qMake sure to inherit the value in the page settings.- http://prntscr.com/sih2h0Feel free to ask for anything ...