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Public Tickets

adrianlevinenvato Portfolio items not showing on homepage/WorksClosed   Dendrite - Creative Portfolio Theme   Updated June 3, 2020 at 8:23am   5 Most recent comment from Neuron Themes:Glad to know, feel free to ask for anything you needKind Regards Travis Question regarding uploading Demo imagesClosed   Dendrite - Creative Portfolio Theme   Updated May 19, 2020 at 2:43pm   6 Most recent comment from Neuron Themes:Hi Travis,Here you can read more:- https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-Kind Regards cimone page transparencyClosed   Dendrite - Creative Portfolio Theme   Updated May 17, 2020 at 4:40pm   2 Most recent comment from Neuron Themes:Hi Cimone,You can do that in Theme Options > Header Settings.- http://prntscr.com/sih17qMake sure to inherit the value in the page settings.- http://prntscr.com/sih2h0Feel free to ask for anything ... Andrea slider rovolutionClosed   Dendrite - Creative Portfolio Theme   Updated May 10, 2020 at 11:03pm   2 Most recent comment from Neuron Themes:Hi Andrea,I am very sorry for the late reply, we did not work on the Weekend & Friday, due some holidays.As, I've explained in the comments that's the purchase code of Dendrite not Slider R ... psyline how do I change the URL for the 4-squares on the bottom of each page?Closed   Dendrite - Creative Portfolio Theme   Updated February 17, 2020 at 4:18pm   2 Most recent comment from Neuron Themes:Hi Psyline,Please go to Theme Options > Portfolio Item and change it there.- https://prnt.sc/r3mlefPlease continue all the questions only in this ticket, I will close the others.- https://neuronthem ... Zinkcom Transparency menuClosed   Dendrite - Creative Portfolio Theme   Updated February 3, 2020 at 6:22pm   7 Most recent comment from Neuron Themes:No worries, you're welcome anytime.Feel free to ask for anything you need.Kind Regards ActionArtists Mobile Menu IssuesClosed   Dendrite - Creative Portfolio Theme   Updated December 4, 2019 at 10:10am   2 Most recent comment from Neuron Themes:Hi Action,Unfortunately that's how it works, if we make it clickable you won't be able to reach the children. You can do something like this one.Enable the CSS classes for menu items. https ... Jean-Pascal ADOVOEKPE Comments in Portofolio ItemsClosed   Dendrite - Creative Portfolio Theme   Updated December 2, 2019 at 8:39am   2 Most recent comment from Neuron Themes:Hi Jean,I am very sorry for the late reply, we were not working on the weekend.You need to modify the single-portfolio.php by adding comments onto it, I have prepared you the file that contains the m ... jmo116 PortfolioClosed   Dendrite - Creative Portfolio Theme   Updated November 27, 2019 at 7:06pm   9 Most recent comment from Neuron Themes:Hi,It works alright now, I had to click update on each portfolio item, maybe the hosting server memory limit was not on the right setting when you've imported the demo and the gallery could not b ... Jean-Pascal ADOVOEKPE Copyright in menu footerClosed   Dendrite - Creative Portfolio Theme   Updated November 25, 2019 at 1:57am   2 Most recent comment from Neuron Themes:Hi Jean,I am very sorry for the late reply, we were not working on the weekend.Please go to Theme Options > Header > Layout and at the bottom of that page you'll spot the copyright area.- http: ... ActionArtists Changing Porfolio Element Query OrderClosed   Dendrite - Creative Portfolio Theme   Updated October 26, 2019 at 1:32pm   4 Most recent comment from Neuron Themes:Good to know, feel free to ask for anything you needKind Regards norwid3 Grid Masonry doesn't workClosed   Dendrite - Creative Portfolio Theme   Updated October 23, 2019 at 7:16pm   2 Most recent comment from Neuron Themes:Hi,Can you please try to update the plugin WPBakery Page Builder, I will attach here the latest version, please let me know if the issue is gone after the update.Kind Regards caselliott Google Tracking- code in head of siteClosed   Dendrite - Creative Portfolio Theme   Updated October 1, 2019 at 8:37am   4 Most recent comment from Neuron Themes:Hi Carys,Yes, it won't affect since the coming soon will disable all the features.Kind Regards ActionArtists Locked Out of Theme Options and can't see portfolio imagesClosed   Dendrite - Creative Portfolio Theme   Updated September 18, 2019 at 6:48am   2 Most recent comment from Neuron Themes:Hi,1) ACF plugin just made a huge update and somehow the other two plugins ACF Repeater and ACF Flexible Content got crashed, so there's an easy fix to this one, you have to update the ACF Repeat ... alcanepa preview / home pageClosed   Dendrite - Creative Portfolio Theme   Updated August 27, 2019 at 12:08pm   7 Most recent comment from Neuron Themes:Hi Alberto,The issue is happening even in a default WordPress theme, can you please check for issue logs on your WordPress, so we can see what is happening, maybe the maximum execution time of your ho ...