Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

evananya Video not playing on mobileClosed   Arteon — Multi-Purpose WordPress Theme   Updated April 17, 2019 at 11:24am   2 Most recent comment from Neuron Themes:Hi,Have you muted it? The browsers won't autoplay the videos if they are not muted due to new policy.- https://developers.google.com/web/updates/2017/09/autoplay-policy-changesFeel free to ask ... tamara responsive issueClosed   Dendrite - Creative Portfolio Theme   Updated April 17, 2019 at 9:14am   11 Most recent comment from Neuron Themes:Hey,No worries, you can ask for all the questions here. You can hide the show more button easily by adding the Custom CSS in Theme Options > Custom CSS. .portfolio .button-holder {    display: no ... mocassinis Woocommerce Category ViewClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated April 16, 2019 at 7:12pm   2 Most recent comment from Neuron Themes:Hi,I am sorry but that is not possible with our elements, you can try something similar like using an image element or image box, so you can point the url directly to your categories.Kind Regards xtazik divizion by zeroClosed   Amartha - Modern Elementor WooCommerce Theme   Updated April 16, 2019 at 5:16pm   7 Most recent comment from Neuron Themes:Hi Kevin,Simply hover onto the Edit with Elementor button at the top of your page. http://prntscr.com/ncti8eClick on the Payment Method and a new page will be opened, that's the template that is ... hongkyeongtae Add CustomPostType at Elementor PostsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 16, 2019 at 12:38pm   4 Most recent comment from Neuron Themes:Simply skip the first step, and start from the second step. In the first step we create a new custom post type, so in your case you have already created.Feel free to ask for anything you need.Kind Reg ... beluleib header templateClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 16, 2019 at 12:34pm   13 Most recent comment from Neuron Themes:Hey,Please add the following style to change the color of the body. html, body, .l-main-wrapper, input, textarea, .select2-container--default .select2-selection--single {     background-color: yo ... niflora SVG logo in customizerClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 16, 2019 at 12:29pm   6 Most recent comment from Neuron Themes:Hey Nicole,You're welcome anytimeYou can add Custom CSS to override the width and the height in different sizes. @media (max-width: 768px) { .a-logo.a-logo--image a { width: 200px !im ... Jacksonsmith2 How to delete the Filter word ’all‘?Closed   Centaurus - Creative Multipurpose WordPress Theme   Updated April 16, 2019 at 12:26pm   8 Most recent comment from Neuron Themes:Good to know, feel free to ask for anything you needKind Regards Jacksonsmith2 Filter tabs clicking didn't work.Closed   Centaurus - Creative Multipurpose WordPress Theme   Updated April 16, 2019 at 12:05pm   3 Most recent comment from Neuron Themes:Haha, good to know Feel free to ask for anything you need. Kind Regards Jacksonsmith2 New window tab of portfolio coverClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated April 16, 2019 at 12:02pm   2 Most recent comment from Neuron Themes:Hi,Well, for this one you need a bit work with the JS. Install and activate the plugins Insert Headers and Footers.Add the following script in Settings > Headers and Footers. jQuery(document).ready( ... fabioschenone Home porfolio split designClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 15, 2019 at 3:20pm   2 Most recent comment from Neuron Themes:Hi,We have added our image in the column, you can add it there too. Please edit the column and add the image on the Style.- http://prntscr.com/nc9tbuYou'll be able to change the position of the f ... meUmarKhan Homepage imageClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated April 15, 2019 at 2:17pm   2 Most recent comment from Neuron Themes:Hi,1) Simply edit the section and in the style settings you'll be able to add image there. http://prntscr.com/nc8ra1If you cannot reach the section settings from the header, use the navigator.  ... auroraportillocalvo Problems with importation of demo dataClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 15, 2019 at 2:14pm   2 Most recent comment from Neuron Themes:Hi Aurora,Was the content imported or not? 200 status code means that everything is okay. Please check it, if it is not imported press it again.Feel free to ask or anything you need.Kind Regards Jacksonsmith2 The portfolio's setting——redirect URLClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated April 15, 2019 at 1:38pm   2 Most recent comment from Neuron Themes:Hi,I am sorry but that's a simply PHP redirect, you won't be able to achieve a new tab redirect.Feel free to ask for anything you need.Kind Regards Constiart Footer LinksClosed   Thorium - Portfolio for Freelancers   Updated April 15, 2019 at 11:30am   6 Most recent comment from Neuron Themes:Hi,I am sorry for the late reply, we did not work on the weekend.I couldn't login on your wp-admin, but here's the Custom CSS that will fix it, you used floats that's why the last CSS ...