Public Tickets
joseba01
Error importing demoClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 25, 2019 at 7:57am
3
Most recent comment from Neuron Themes:Hey Joseba,I am very sorry for the late reply, we were not working on the weekend. Usually the error 200 is not a big deal, sometimes means success sometimes not, trying it multiple times will provid ...
rulrulra
What is the Header TemplatesClosed
Kyoto - Innovative Portfolio Theme for Creatives
Updated March 25, 2019 at 7:55am
2
Most recent comment from Neuron Themes:Hey,Yes, the main demo import includes all header templates.Kind Regards
rulrulra
[ERROR] Failed to import " placeholder-slider " (Media)Closed
Kyoto - Innovative Portfolio Theme for Creatives
Updated March 25, 2019 at 7:54am
2
Most recent comment from Neuron Themes:Hey,I am very sorry for the late reply, we were not working on the weekend.Nothing to worry about it, the dummy content is still imported, please check the website and confirm it.Feel free to ask for ...
rulrulra
Did not import demo file.Closed
Kyoto - Innovative Portfolio Theme for Creatives
Updated March 25, 2019 at 7:54am
2
Most recent comment from Neuron Themes:Hey Jeil,I am very sorry for the late reply, we were not working on the weekend.They are not included in the package, we have mention it on our presentation- http://prntscr.com/n2ibmnFeel free to ask ...
Roger
geting startedClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 22, 2019 at 9:03pm
38
Most recent comment from Neuron Themes:Well, you should have imported the sliders first, I have mention it already. I will attach the sliders on this thread so you can simply import them and start using it on your pages(the sliders that a ...
DG
Header & FooterClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 22, 2019 at 5:21pm
10
Most recent comment from Neuron Themes:Good to know, feel free to ask for anything you need.Kind Regards
Sebanu
BAckground colorClosed
Dendrite - Creative Portfolio Theme
Updated March 22, 2019 at 1:27pm
2
Most recent comment from Neuron Themes:Hey Sebanu,Please add the following style in your Custom CSS, so the container will inherit the color of option.
.n-container { background-color: inherit !important;}Feel free to ask for anyth ...
Nitia
Understanding what non pro Bifrost allows me and doesnt allow me to doClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 22, 2019 at 1:23pm
2
Most recent comment from Neuron Themes:Hey Nitia,
Have you checked our video tutorials in youtube? Maybe they will help you achieve what you're trying to achieve.
- Video URL
Let me know if you need further help.Feel free to ask for a ...
ordoabchaogroup
Cannot change permalink/directory namesClosed
Arteon — Multi-Purpose WordPress Theme
Updated March 22, 2019 at 1:18pm
2
Most recent comment from Neuron Themes:Hey,Can you please install a fresh copy of Arteon, also remove the neuron core plugin(the old one) and install it from the fresh install of Arteon, the theme will recommend it.Right after installing ...
mtmymtm
Cannot see parent page drop down menu ?Closed
Bifrost - Simple Portfolio WordPress Theme
Updated March 22, 2019 at 1:15pm
4
Most recent comment from Neuron Themes:Hey,Please check this article, it explains how to disable the Gutenberg, right after disabling you'll have a classic editor, so the parent page attribute will work without problem.- https://gogut ...
nextriot
How to change accent color?Closed
Kyoto - Innovative Portfolio Theme for Creatives
Updated March 22, 2019 at 10:42am
4
Most recent comment from Neuron Themes:Hey Nextriot,I am sorry for these issues. Till we release a new update which fixes these issues, please apply the Custom CSS below, I will mention for each step.1) The first one is built with Elemento ...
stephanebienfait
custom fontsClosed
Proton - Minimal Portfolio Theme
Updated March 21, 2019 at 6:53pm
6
Most recent comment from Neuron Themes:Sure, feel free to ask for anything you needKind Regards
AEFFE Lab
Homepage ScrollClosed
Kyoto - Innovative Portfolio Theme for Creatives
Updated March 21, 2019 at 3:51pm
2
Most recent comment from Neuron Themes:Hey,I am sorry but that's not available by default, it's necessary to use Slider Revolution. The slider is included on the includes > demo-importer > revslider.Kind Regards
joseba01
Woocommerce Shop issueClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 21, 2019 at 10:05am
2
Most recent comment from Neuron Themes:Hey Joseba,Actually for the moment Elementor does not allow users to interact with archive pages unless you purchase their PRO version, I'm sure we'll come up with something, but for the mom ...
halifax
COMPLAINTClosed
Arteon — Multi-Purpose WordPress Theme
Updated March 21, 2019 at 9:26am
4
Most recent comment from Neuron Themes:Hey,I am sorry but we're not able to accept the refund due to our reasons.Please talk with Envato directly. https://help.market.envato.com/hc/en-us/requests/newKind Regards