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Public Tickets

ordoabchaogroup Cannot change permalink/directory namesClosed   Arteon — Multi-Purpose WordPress Theme   Updated March 22, 2019 at 1:18pm   2 Most recent comment from Neuron Themes:Hey,Can you please install a fresh copy of Arteon, also remove the neuron core plugin(the old one) and install it from the fresh install of Arteon, the theme will recommend it.Right after installing ... mtmymtm Cannot see parent page drop down menu ?Closed   Bifrost - Simple Portfolio WordPress Theme   Updated March 22, 2019 at 1:15pm   4 Most recent comment from Neuron Themes:Hey,Please check this article, it explains how to disable the Gutenberg, right after disabling you'll have a classic editor, so the parent page attribute will work without problem.- https://gogut ... nextriot How to change accent color?Closed   Kyoto - Innovative Portfolio Theme for Creatives   Updated March 22, 2019 at 10:42am   4 Most recent comment from Neuron Themes:Hey Nextriot,I am sorry for these issues. Till we release a new update which fixes these issues, please apply the Custom CSS below, I will mention for each step.1) The first one is built with Elemento ... stephanebienfait custom fontsClosed   Proton - Minimal Portfolio Theme   Updated March 21, 2019 at 6:53pm   6 Most recent comment from Neuron Themes:Sure, feel free to ask for anything you needKind Regards AEFFE Lab Homepage ScrollClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated March 21, 2019 at 3:51pm   2 Most recent comment from Neuron Themes:Hey,I am sorry but that's not available by default, it's necessary to use Slider Revolution. The slider is included on the includes > demo-importer > revslider.Kind Regards joseba01 Woocommerce Shop issueClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 21, 2019 at 10:05am   2 Most recent comment from Neuron Themes:Hey Joseba,Actually for the moment Elementor does not allow users to interact with archive pages unless you purchase their PRO version, I'm sure we'll come up with something, but for the mom ... halifax COMPLAINTClosed   Arteon — Multi-Purpose WordPress Theme   Updated March 21, 2019 at 9:26am   4 Most recent comment from Neuron Themes:Hey,I am sorry but we're not able to accept the refund due to our reasons.Please talk with Envato directly. https://help.market.envato.com/hc/en-us/requests/newKind Regards Mario Front PageClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 20, 2019 at 6:10pm   4 Most recent comment from Neuron Themes:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes chiara reset themeClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated March 20, 2019 at 4:31pm   13 Most recent comment from Neuron Themes:Hey Chiara,First, delete them in the Appearance > Menus, then delete them as pages, so you don't worry about crashing the menu layout.Kind Regards Tomomi woocommerce setupClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated March 19, 2019 at 6:27pm   8 Most recent comment from Neuron Themes:Simply go to the WooCommerce > Settings > Advanced and unselect the shop page there. Peter Karvinen Video implementation to Bifrost,Closed   Bifrost - Simple Portfolio WordPress Theme   Updated March 19, 2019 at 6:24pm   8 Most recent comment from Neuron Themes:Hi Peter,I have created the same layout with Elementor, you can simply import it as template and start using to create your portfolio items. So you'll be able to mix the content in your portfolio ... joseba01 Template for Video in Portfolio ItemClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 19, 2019 at 5:21pm   2 Most recent comment from Neuron Themes:Hi,I will provide you here with the template, you can use it in any portfolio item you'd like, do not forget to select the type of the portfolio item: Elementor.Feel free to ask for anything you ... Atelierseni Arrow on the portfolio pageClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 19, 2019 at 12:36pm   2 Most recent comment from Neuron Themes:Hey,Simply go to the Appearance > Customizer > Portfolio > Portfolio Item and set the navigation option to off.Feel free to ask for anything you need.Kind Regards mtmymtm Does not work at all shows BLANK page after installation when in live preview or activeClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 19, 2019 at 12:55am   4 Most recent comment from Neuron Themes:I'm sorry about that, but we have already mention it. I also write you in the comment where we did that.Kind Regards LightGuy145 Dark theme filter linksClosed   Proton - Minimal Portfolio Theme   Updated March 19, 2019 at 12:06am   14 Most recent comment from Neuron Themes:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes